Forecasting the Fall: Calamity or Opportunity?

In these rough waters, higher education leaders cannot indulge the luxury of sitting back and waiting to see what everyone else does. Whatever happens with the pandemic or the economy, we are not going to see a simple “return to normal” or to the conditions under which our institutions operated in January, and leaders must take decisive action if they are to position their institutions for a changing future. by John King, Ed.D., strategic consultant, recently interim provost at the College of Western Idaho Higher education finds itself at a tipping point where leaders must make decisions about how to respond to today’s chaotic world situation: Return operations as they were, or adjust to a changing world? As of this writing, COVID-19 has infected over two million Americans, that we know of. Experts are saying that we are at the front end of this pandemic curve as opposed to its end. We are also experiencing an economic downturn that has caused massive unemployment and officially thrown the country into a recession. On top of all that, recent civilian deaths at the hands of police have led to nationwide protests over racial and social inequality and excessive police violence against minorities. […]

Why Donors Give: It’s Not What You Think

Series: Creating the Conditions for Support Everyone is trying to raise more money. Rather than simply suggest the next tactic that can boost giving in the short-term, this series offers a more intensive look at the strategic thinking that drives philanthropic support: Why do donors give? How do institutions strengthen their core and emphasize initiatives worthy of support? How do we align strategic plans, strengths, and advancement strategy to create the conditions for ongoing and sustained support? In this series, distinguished current and past chief advancement officers apply their most innovative and creative thinking to this question. Next in this series:More than Dollars: How Many Opportunities Are You Missing with Your Alumni?Engaging Women in Philanthropy: Practical Ways to Shift Our ApproachChecklist: Questions the Governing Board Must Ask Before Launching a Campaign Given that annual alumni support nationally has been declining for 22 years and that less than one in ten alumni are currently giving back to their alma maters, it is clear that our core practices and the philosophies that underpin them need to change. In short, we need to elicit more and solicit less. And foremost among the thoughts we should be eliciting is why our alumni give to […]

Spotlight on Innovation: Making the Library Central to Adult Learner Support at The College of New Rochelle

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Faculty at the The College of New Rochelle already know that mentoring and research-rich courses are key for the success of the adult learners in their School of New Resources. Yet when Ana Fontoura, The College of New Rochelle’s Dean of Libraries, was tapped to help improve student success through innovative, collaborative learning strategies, she immediately noticed that the existing research only mentioned academic libraries in a supporting role, if at all. At many institutions, this may present a missed opportunity. After all, the academic library is uniquely positioned to bring together information and research services and provide spaces for learning, mentoring, and collaboration. That moving of the library from the support role to the center of a student success initiative with a focus on undergraduate research […]

Representing Your Institution Overseas – Like an International Travel Rockstar

Academic Impressions recently released the new International Travel Handbook: Engaging Constituents Abroad by leading global alumni relations consultant Gretchen Dobson of Gretchen Dobson, LLC. Dobson is based in Chengdu, China and has been recognized by the Chronicle of Higher Education as one of the leading “Innovators in Internationalization” for her work at Tufts University. To introduce you to her new handbook for higher-ed professionals traveling abroad — and to learn more about the impact she hopes this resource will have — we reached out to Gretchen Dobson for this interview. AI. Gretchen, why is this book so needed? What drove you to write it? Gretchen Dobson. Traveling domestically for work requires advance planning in research, logistics and coordination with both those with whom you travel and with whom you meet at your destination. Traveling internationally requires all of the above and more: more resources and an understanding about working within and across different cultures and with various constituencies (including prospective international students or the VIP alum who once attended your university) that require a different approach. I’ve been a road-warrior in international higher education for over twelve years and have shared my stories with the person sitting next to me in the […]

Safety and Risk Management Training for Faculty Leading Study Abroad: Part 1

May 2010. After some initial controversy over FERPA and student privacy, a set of documents from Laramie County Community College were made public, prompting a media flurry and providing a cautionary case of how one college may have mishandled a response to the suicidal behaviors of a student while leading a 2008 class trip to Costa Rica. The incident raises questions for institutions of higher education, including what training to provide for faculty and other trip leaders who are taking students abroad, so that trip leaders know how to respond in the event of an emergency and who to contact. The Chronicle of Higher Education noted that before Eastern Illinois University faculty members can teach courses overseas, they are required to complete a workshop on risk management and student health and safety. At Academic Impressions, we followed up with Wendy Williamson, director of study abroad at Eastern Illinois University, and Brent Barker, the University of Washington’s travel security and information manager, to learn: The Safety Workshop for Faculty Both Eastern Illinois University and the University of Washington require that faculty or study abroad program directors complete a several-hour safety and risk management workshop prior to the trip. The University of Washington also requires that […]

The Words We Use: How Higher Ed is Responding to Calls for Culturally Relevant Pedagogy

Increasingly, faculty leaders are responding seriously to the call for more “culturally relevant pedagogy,” referring to more inclusive classrooms and pedagogical styles. This article draws on findings from a recent inquiry into how institutions are thinking about equity within pedagogy. In late 2019 (prior to the COVID-19 pandemic), I conducted 28 phone interviews with both administrators and academics in higher education, from distinct universities. I spoke with leaders of Centers for Teaching and Learning, leaders in Diversity, Equity, and Inclusion, and faculty in leadership positions. My research also included a review of timely literature on this topic. In this article, I share a quick snapshot of how institutions are responding to the call for culturally relevant pedagogy. by Ashvina Patel, Ph.D., Research Analyst, Academic Impressions Want more articles and reports like this one delivered to your inbox? Sign up for our free Daily Pulse on higher education. The Words We Use What do we call the effort? “Decolonizing curriculum,” “decolonizing the classroom,” “culturally relevant curriculum,” “culturally responsive materials,” “inclusive pedagogy,” “inclusive teaching content,” “diversity in curriculum,” “hidden curriculum,” and “uncovering implicit bias” are just some of the words higher education institutions are using to describe a change that is both […]

Share This Advice with Your First Generation College Students

The first generation college student often feels alone in navigating the processes and procedures of higher education. Here is some advice from staff at Academic Impressions who were first generation themselves. Share this with the students on your campus! by the Staff at Academic Impressions “My interest in higher education is a deeply personal one,” our president at Academic Impressions, Amit Mrig, relates. “My family is here in this country because my father had an opportunity many years ago to come to this country and be afforded a scholarship. He didn’t have any money, any resources to warrant that opportunity other than his intelligence and his hard work. In my mind, that is what the American dream is. Anyone who has the determination, the drive, and the intelligence should have an opportunity to move up the social ladder. The engine that drives that is higher education.” Today, November 8, is #CelebrateFirstGen Day. One of the amazing things about higher education in the U.S. is the doors it opens for families who have never been to college; our hope is that higher education will remain the engine of social mobility in this country. In that spirit, our team shares the following stories […]

From Student Affairs Professional to Student Affairs Scholar: Taking Charge of the Change You Want to See

FOR THE STUDENT AFFAIRS PROFESSIONAL:THE CHANGE YOU NEED TO SEE AT YOUR INSTITUTIONS We’re excited to share this article with you because at Academic Impressions, we believe that the change you need to see at your institution is often within your own control, and that your professional development is key to building the skills and identifying the opportunities to lead change at your institution and in your field. In this article by the authors of the book A guide to becoming a scholarly practitioner in student affairs, learn how positioning yourself as a scholar in student affairs can be critical to this process. If you could give voice to those who were marginalized, if you could change the field of student affairs through your voice, if you could create better collaborations across campus with our academic colleagues, and if you could share your insights with parents, students, and other invested stakeholders so that they know what we contribute to student learning and development, then why would you not? Student affairs practitioners need to engage in scholarship to give voice and to inform others about their impact on student lives. Scholarship addresses the concerns of stakeholders, and it is essential for professional […]

Overcoming Barriers to Student Affairs/Academic Affairs Partnerships: 4 Examples

In our 2016 article “Improving Student Success Can’t Be a One-Office Effort,” Paul Marthers at SUNY spoke of the power of leveraging strategic partnerships across traditionally divided functional areas: “Whole-campus efforts tend to have higher visibility and the power to motivate collective buy-in and effort. Student success became everyone’s job, because just about everyone who works on a college campus is involved in some part of the student lifecycle.” Developing strategic partnerships between student affairs and academic departments on your campus isn’t easy work, but it can be critical to improving students’ experience and success. That’s why we’re offering an intensive learn-and-work training this summer focused on the structural and cultural aspects of developing a successful partnership. In advance of that workshop, though, we wanted to collect powerful examples of how experts at different institutions have overcome common but significant hurdles to establishing and strengthening these partnerships. Here are the examples our expert panel want to share with you: Examples: How Each Panelist Overcame Hurdles to Successful SA/AA Partnerships Christopher Romano, Vice President for Enrollment Management and Student Affairs, Ramapo College. Higher education is known for its siloed approach to serving students. However, one way that Ramapo College of New Jersey has […]

Many Faculty Misunderstand What Enhancing Customer Service Means in the Classroom, and You May, Too 

As a senior administrator in higher education for decades, I spent a great deal of time creating programs and policies that would enhance the student experience. This seemed natural, and it was done in pursuit of boosting student satisfaction and retention. As an instructor, however, reconciling “student satisfaction” within my classroom was not as straightforward. My goal as an instructor was to provide information and build knowledge for students, despite the fact that sometimes the outcome was disappointing for both of us. Since students pay for classes, but not grades, there was never an expectation that students would be universally satisfied.  Enhancing the student experience and customer service on campus is often delegated to administrators and staff who develop policies, procedures, and programs for students that will act as guardrails at the edge of the enrollment cliff. However, many discussions over the years surrounding this important topic have often purposely steered away from the classroom— as though classrooms are shrouded under an invisibility cloak and are not up for discussion when it comes to customer service.  On one occasion, I was meeting with a mixture of administrators and faculty, and I shared my belief that we needed to examine our […]