Critical Advice for University Chiefs of Staff The role of Chief of Staff is intensive, difficult to define, and requires a unique and challenging skill set. We asked five veteran chiefs of staff for their best nuggets of advice for both those new to the role and those experienced in it: View Video Transcript Expand […]
Our care for students in the fall must be expressed, paradoxically, both by the barriers that we put in place to separate our community and by the measures we take to keep our community connected and welcome. Here are examples of service excellence, hospitality, and care from other sectors that can translate well on our […]
Over the past nine months, Academic Impressions has conducted several surveys of academic deans, department chairs, and directors of advising to investigate current trends in developing and assessing both faculty advisors and professional advisors. Among the key findings: Yet we also confirmed that over three-quarters of institutions surveyed rely heavily on faculty advisors (even if […]
As one news source put it, Duke University “keeps getting in the news for all the wrong reasons.” The barrage of negative media attention to what are in all probability isolated and exceptional incidents at the university (a recent alumnus detailing her intimate encounters with Duke athletes; an email from a Duke fraternity inviting female […]
This is the first of two articles offering practical advice on making behavioral intervention teams effective. The second article, which will focus on five pitfalls to avoid, will appear in late August. An abbreviated version of this article appeared in an earlier edition of Higher Ed Impact. August 4, 2011. In today’s difficult economic climate, most […]
Are you wanting to create more opportunities for diversity, equity, and inclusion for your constituents, but not sure where to begin? Here’s how one Alumni Relations and Development Office started. We started from the bottom At California University of Pennsylvania, our Office of Alumni Relations has been working collaboratively with departments across campus to paint […]
Employee engagement surveys, if thoughtfully designed, are a powerful tool for understanding the lived experiences of faculty and staff. They can illuminate areas of strength and expose systemic issues that hinder inclusivity, belonging, and engagement. However, too often, leaders in higher education conduct these surveys infrequently, and when the results are less than favorable, they […]
This is the first of two articles offering practical advice on making behavioral intervention teams effective. The second article, which will focus on five pitfalls to avoid, will appear in late August. An abbreviated version of this article appeared in an earlier edition of Higher Ed Impact. August 4, 2011. In today’s difficult economic climate, most […]
Series: Creating the Conditions for Support Everyone is trying to raise more money. Rather than simply suggest the next tactic that can boost giving in the short-term, this series offers a more intensive look at the strategic thinking that drives philanthropic support: Why do donors give? How do institutions strengthen their core and emphasize initiatives […]
Last week, a new study involving 13 participating institutions, Jobs for the Future, and the Delta Cost Project released a report on cost return for student success initiatives; with the report, the researchers made available a cost-return calculator that ties program-level cost data to student outcomes in success programs. With increasing federal and public pressure […]
