Faculty and development professionals must share a commitment to philanthropy in order for a grateful patient fundraising (GPFR) program to be successful. Building trust, respect, and rapport is best accomplished through a strategic process that involves educating and training medical faculty partners. When your medical faculty understands the “why,” the “how,” and the “what” of your GPFR program, it is often much easier to engage grateful patients and successfully close gifts. This training will discuss the essential elements of a training guide that development professionals should consider in their initial meetings with faculty as they begin a partnership in GPFR. Join us in this useful online training to deepen your capability as a gift officer in academic medicine and learn ways to successfully achieve buy-in from your medical faculty partners.
You’ve embraced the idea of enhancing customer service on your campus, you’ve provided training for your team, and now the hard part begins—maintaining momentum! This free webcast will discuss five key challenges to sustaining a culture of service and how you can overcome them. The five challenges are: Join us for this virtual learning experience developed for higher education professionals who lead service efforts and supervise leaders on the frontline. Whether you are just beginning a customer service initiative or your efforts have lost steam, gain the insight you need to build momentum and increase customer satisfaction! Watch our expert faculty talk about why getting customer service right is key in higher education:
Academic Impressions’ Five Paths to Leadership® Assessment has been leveraged in our leadership programs for years; thousands of leaders in higher ed have benefited from this dynamic model exploring how one’s leadership styles manifest under normal circumstances and how they change under stress. Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, allows you to more effectively plan, communicate, strategize, and ultimately, lead. Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. Registrants will be given access to take the assessment ahead of the live workshop. During the workshop, we’ll walk through:
Online instruction continues to thrive, but instructors and designers struggle to develop effective forms of online assessment. How can an instructor know if students are meeting course objectives or achieving area competencies if tests and quizzes are not primary assessments? How can you ensure academic integrity and curb online cheating? What other forms of assessment are particularly effective in an online environment? Join us online to learn how to design and develop assessment tools in online instructional environments. Our expert instructor will share examples of assessment questions and how to improve them.
As online student enrollment grows, it is critical to ensure that you are creating an engaging support environment. Current models in student affairs are primarily oriented around face-to-face, brick and mortar institutions and interactions. This webinar will give you the information you need to help you create a pathway to transition your most important student services to meet the unconventional needs of online students. Toolkit for Translating Your Services In addition to your webcast registration, you will receive a resource packet to help you as you transition student development services online, including: Articles Institutional examples Case studies
With an uptick in issues between institutions and major donors, staying current on philanthropic naming issues is more important than ever. Having sound naming policies will help you protect your institution’s reputation and bottom line. Join us online for a two-part webcast series that will help you adjust your naming plans and policies to account for today’s complex and dynamic environment. Session 1 will share considerations for valuing your opportunities that will help you validate your approaches. Session 2 will help you update your naming policies to ensure that you meet the needs of both the donor and the institution.
Innovation spaces are giving students an opportunity to merge the classroom, their future careers, and entrepreneurial spirit all into one place. As colleges assess how to attract and retain students, these spaces foster the creative and collaborative culture of today, while forging a connection between industry and academia. In this training, you will learn how to begin defining your institution’s own innovation space. Our expert instructor from The Garage at Northwestern University will share strategies on how to begin the process, including pictures and examples. Institutions with smaller budgets or a more limited scope will also receive advice on how to scale these strategies to meet their individual needs.
Dr. Melanie Hulbert currently serves as the Sr. Executive Director of Academic Equity and Student Support at University of Alaska Anchorage. Prior to this she served as the VIce Provost for Student Success and Dean of the Honor’s College. Melanie has spent the past 20 years in higher ed as a professor of sociology and in several executive level administrative positions. She cares deeply about student success and believes that it is our role, as leaders, to create academic pathways that are equitable and tailored to each unique student’s aspirations. “Student success isn’t just a buzz word in higher education, it is a fundamental commitment to holistically meeting students where they are in their academic journey.”
Department chairs are the “front line” of academic management (whether or not, in fact, their positions are classified as management or as faculty) — yet most department chairs receive little or no training for their positions. There are reasons for this: Yet many problems that rise to higher levels of administration could be avoided or mitigated if they are handled by well-trained chairs in the first place. And institutions that neglect chairs do so at their own peril. Leadership training is especially critical now, given the pressures that tightened budgets, changing modes of delivery for instruction, increased demands for accountability, the growing diversity of the academy, and increased attention to employment law within academic institutions, all place on the expectations for department chairs. Why “Leadership” Training? Leadership training goes beyond other kinds of training. Indeed, the term “leadership training” might well be parsed out as a combination of training and leadership development: Developing a leadership training curriculum must take these features into account. The best training programs will both produce immediate outcomes and develop leadership skills over a sustained period of time. First, Identify Learning Outcomes What do your department chairs need to know, and when do they need to know it?Answering […]
Difficult colleagues come in many forms: A colleague who hijacks a meeting by dominating the conversation A leader who is overly critical of others’ ideas A project team member who leaves the work for you or takes credit for your work Confronting these difficult colleagues can feel overwhelming. How will they react? Will they hold a grudge? How do you manage authority? Join us online and learn how to communicate with and influence your difficult colleagues. You’ll learn how to target specific strategies to seven unique personality types, and you’ll leave with advice on how to respond in the moment and afterwards.
