Michael Bumbry, Ph.D., Senior Director of Alumni Outreach and Engagement, UC San DiegoJennie Van Meter, Senior Director of Alumni Engagement Strategy, UC San Diego Like many industries, higher education too has had to reimagine work in light of the global pandemic. Our decisions will have a lasting impact on the way business is conducted. At the University of California at San Diego (UC San Diego), the department of alumni engagement hired and onboard professional staff during the early stages of the pandemic. One of us (Bumbry) started his employment remotely at UC San Diego in August 2020, while the other (Van Meter) is an alumna and long-time engagement officer at the institution who recruited, hired, and trained new staff remotely during the pandemic. Although the implications of COVID-19 and future of work are still uncertain, we would like offer our experiences, insights, and recommendations on recruiting, hiring, and onboarding new staff members during the pandemic and beyond, from both the candidate and recruiter perspective.Michael Bumbry: A whole new world: Applying for a job during a pandemic In mid-March 2020, the majority of institutions notified faculty and staff that they would be working remotely for an unknown amount of time due […]
The main element missing from most peer leader programs is training rooted in outcomes-based learning strategies. Without this, your peer leaders may clearly understand what’s expected of them, but be ill equipped to meet those expectations. Join us online to learn how you can reconfigure your peer leader training by utilizing outcome-based, active learning strategies that model how peer leaders can develop productive relationships with their mentees. Our expert instructor will share ideas for applying this approach to peer leader trainings before and during the term.
Learn a process for developing creative and customized stewardship plans for your highest-level donors. How can you learn unique information about your donors and use it to form stewardship plans that create meaningful moments and encourage subsequent gifts? Join us online to get a collection of creative ideas for your top donor stewardship plans – ranging from campus visits to speaking opportunities to meetings with gift beneficiaries. Since not every idea is appropriate for every donor, we’ll help you map the ideas to important donor preferences so that your plans have maximum impact.
By Kayleigh MacPhersonExecutive Director, Scholarships and Student SupportUCLA Development Assuming leadership in a time of transition and tumult – parenting lessons that helped our team thrive during the pandemic. Returning to work from one’s first multi-month parental leave is challenging no matter the specific circumstances. Whether it is a crisis of identity, scheduling, responsibilities, time, or managing the onslaught of individual, familial, professional, and societal expectations, with parenting comes an additional literal and figurative load for nearly every aspect of our lives. Assuming a new leadership role in one’s profession can be similarly complex – like the adjustment to parenting, one becomes, at times, solely responsible for the actions of others. There may also be crises of identity, scheduling, responsibilities, time, and managing new expectations. After four months on parental leave, I returned to the office December 4, 2019, and things had changed. I had both a brand-new baby and a brand-new leadership role at my institution. I was thrilled to get back to work and hardly considered the impact my newfound parental feelings and experiences could have on my approach to leading a team. In times of uncertainty and transition, we are all tested, and history has shown us […]
Co-Authored by Faculty and Staff at the University of IdahoVanessa Sielert, Professor and Director, Lionel Hampton School of MusicKatherine Himes, Director, McClure Center for Public Policy ResearchErin Chapman, Clinical Associate Professor, School of Family and Consumer SciencesKathryn Schiffelbein, Director of Diversity, Inclusion and Outreach, College of Engineering Starting a program of any type can be daunting. Doing so with little to no experience and resources may seem impossible. Yet the importance of this work and a shared vision brought us together to create a community for women to connect and thrive. We built the Athena Women’s Mentorship Program in autumn 2018 with the support of Athena, the professional women’s organization at the University of Idaho. The intent of the Athena Mentorship Program is to promote and facilitate mentorship for women and/or female-identifying staff and faculty at all University of Idaho campuses. The program graduated its second cohort in December 2020 and launched its third cohort in January 2021, fully online. The program follows a calendar year schedule, provides monthly formal gatherings and bi-weekly informal coffee chats for mentees with mentees and mentors with mentors, and requires that mentorship partners meet monthly based on their personal schedules. The year begins with […]
YOUR ANNUAL FUND THIS YEARFollow Jim Langley’s advice on what makes for the best and worst annual fund strategies to ensure this is a successful year for your annual giving operation. The 2 Worst Annual Fund Strategies Using the annual fund to balance the annual operating budget.Donors give much, much more in the name of philanthropy than they do for charitable purposes. Charity calls people to meet an urgent need; philanthropy is a means by which people can create a better society. If you cast your annual fund as a way of meeting urgent need, you raise unsettling questions in the minds of philanthropic investors: Failing to adjust your annual fund solicitations to loyal donors’ giving patterns.The vast majority of regular annual donors make their contributions in December. Yet, every year, they are subjected to repeated requests to give starting at the beginning of the year. This drumbeat of requests raises questions in the minds of many loyal donors about how much money is being spent to raise money. It also makes them feel that the school’s fundraising has become impersonal and machine-like. Loyalty should be prized and reinforced with personalized communications. If donors have given two years or more on essentially […]
Whether you’re a new research development professional (RDP) or an RDP new to your institution, you need to orient to your institution’s structure and research landscape. Where can you gather tools and intel that will further your institution’s research mission, and how can you share them widely? Join us online to learn the fundamentals of communicating across institutional silos to connect the people and resources needed for high-quality research – especially interdisciplinary research. You will leave with concrete tips on how to gather and share useful information, including: Publications you should read Meetings you should attend Key people you should connect with
W. Kent Barnds offers seven strategies for involving faculty in student recruitment in ways that are meaningful and effective. Here’s how to do it right. Admissions teams often ask: “How do we effectively involve faculty members in student recruitment?” This question has even more urgency now, given enrollment pressures throughout higher education. It only makes sense to look to the faculty; they remain the most credible messengers on a college campus. A LOOK AT THE DATAIn fact, in Academic Impressions’ 2013 survey on enrollment declines, 47% of the 190 institutions participating in the survey missed their enrollment targets last year–many by a significant percentage. Years ago I heard Robin Mamlet, who at the time was the dean of admissions at Stanford University, remind a room full of admissions officers that “we work for the faculty.” I’ve been guided by this idea and recognize admissions officers are an extension of the faculty, rather than vice versa. Involving faculty in recruitment activities should be guided by this premise. Admittedly, I don’t always get things right. But, based on more than 20 years of experimenting and listening, I’d like to suggest: 7 Keys to Encouraging Meaningful Involvement 1. Provide guidance, not direction.I once […]
As the Technical Project Coordinator, Enya is focused on supporting the development team to keep projects moving efficiently and ensuring technical solutions are delivered on time. She works closely with our cross-departmental product team to organize project development, manage timelines, problem-solve, and handle task management to meet both internal and external objectives. With a diverse background in real estate, marketing, and a BA in Business Administration from Creighton University, Enya is learning Agile Methodology frameworks to optimize project flow and support the team’s success. When she’s not at work, Enya is helping launch her family’s hydroponic container farm in Nebraska, playing tennis, and values spending quality time with friends and family.
A college community has perhaps the most generationally diverse members of any organization. From Baby Boomers and Generation X to Millennials and Gen Z, today’s students and employees alike co-navigate university systems with vastly different expectations of how they like to be treated as customers. These varying preferences have great impact on the campus culture as a whole, as well as on the diverse knowledge and skills service providers need in order to deliver great experiences for all. This virtual training will provide you with a greater awareness of the varying preferences for customer service that exist for employees and students in college and university communities, as well as a look at how service providers can modify styles to meet expectations and enhance the university experience across generations.
