Course Category: Free for All-Inclusive Members

How Donor Relations Can Improve Donor Retention (Webcast Recording)

Donor retention rates in higher education tend to be some of the lowest across all industries. As a donor relations professional, donor retention is likely one of your metrics. But, do you fully understand how you can better influence this important goal? Learn how you can better understand donors’ behavior and tailor your approach to retain more of them. You will leave this example-based training with new insights on: How data can help you develop an understanding of donor behavior What strategies you can employ to increase your donor retention rate Why shifting your culture from just dollars raised and alumni participation towards retention can lead to long-term success

Effective Supervision in Higher Education

Supervision is much more than informal meetings and annual performance reviews. This online training examines a supervisory model that can help you develop the capacity of your employees. You will learn: Keys to being an effective supervisor Questions to use in creating a meaningful supervisory relationship Methods for establishing trust An effective supervisory structure (when to meet and what to cover) How to discuss areas for learning and improvement Join us online to learn how effective supervision can improve your team’s performance and results.

Identifying and Removing Microaggressions

Microaggressions don’t necessarily reflect bad intent but can still be very damaging. Therefore, it is important to proactively identify and address microaggressions within your department and your institution before they become a problem. Properly spotting and removing these challenging statements and actions can improve your campus climate while reducing absenteeism, turnover, and employee complaints. This online training focuses on how you can proactively identify and remove microaggressions from your institution. In our first session, we will work toward understanding different types of microaggressions that are common in higher education and understanding what fuels these behaviors. During our second session, you will be introduced to a framework for removing implicit bias and microaggressions from your environment.

The Art and Practice of Giving and Receiving Feedback (Webcast Recording)

Giving feedback to someone in a way that is both direct and respectful is a challenging thing to do, even for the most seasoned managers. Most of us figure it out the hard way by fumbling, softening what we meant to say, or confusing the message. The challenge for managers is to convey your message clearly with backbone as well as heart. In this hour-long webinar, a certified executive coach and leadership development expert Mary McGuinness will provide simple but proven techniques, along with sample language, to help you become more confident and skilled at providing feedback directly.

Advancement 101: A 7-Day Foundational Series

This online program is an easy way to educate both new hires and existing staff (including academic leaders) with fundraising responsibilities on the important work of advancement. We worked with our top collaborators in each functional area across the shop to bring you a course that offers a high-level overview and provides connections to the donor pipeline and advancement’s goals. Topics covered in this program are:

Collaborating Effectively with Industry in Competency-Based Education

Join us for a webcast to help you better identify, approach, and engage industry partners in the program development process for competency-based education (CBE). David Schejbal, Dean of Continuing Education, Outreach, and Online Learning at the University of Wisconsin-Extension, will share strategies for collaborating with industry to develop both full-length CBE offerings and micro-credentials. Throughout the course of the webcast, we will explore questions like: How to identify and approach potential industry partners with which to collaborate? Who from the institutional side should be involved, and what are some common structures or models for these collaborations? How can you effectively translate insights from industry (the world of practice) into meaningful insights about competencies and skills on the academic side?

Engaging Your Campus Community in the Budgeting Process

Learn how you can achieve a better budgetary outcome by keeping your key stakeholders engaged and accountable throughout the year. We will highlight how Oklahoma Christian University has taken an intentional approach to reporting, communication, and technology to better engage their campus community. This webinar will provide you with a better understanding of how you can apply these strategies to your own budget process.

Innovations in Campus Visits: Two Institutional Case Studies

Join us for two case study-based webcasts that will give you new ideas and help you start thinking outside the box when it comes to your campus visit experience. Each program will showcase the ways in which one institution is innovating when it comes to one aspect of their campus visit experience: Session #1 will highlight the innovative approach that Furman University takes to its accepted student days; Session #2 will discuss the changes that the University of Puget Sound made to shake up the structure of their daily campus visit for prospective students and families.

Using Predictive Modeling Tools to Enhance Prospect Management

Colorado State University is a leader in designing data-driven prospect development tools and strategies. To help their gift officers focus on the most promising major gift prospects, they have created both engagement and capacity models that integrate with various portfolio analysis tools and reports. Join us online for a 3-part series to discuss each model and how it was implemented in CSU’s advancement shop. In the first two sessions, you will learn how CSU is gathering hard data and distilling it into comprehensive scoring models. In the final session, you will learn how the power of these models can be leveraged in your team’s daily work.

Presidential Transition Guide Resources

In addition to the book, this suite of tools will provide a comprehensive walkthrough of the presidential transition process, helping your institution set up its new president for success.

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