Gain a better understanding of the unique characteristics of different generations, what motivates them, and what potential perspectives they bring. Throughout this online training, we will focus on arming you with the information and tools you need to manage a multigenerational team. You will leave with a greater ability to form a cohesive working environment among your team. What You Will Get An 75-minute recording you can use to train your team at any time A guide to assist you when having conversations with your team An action planning guide to help you address challenges with your team A group reflection activity to use following the training
Are you effectively communicating with parents and family at each recruitment stage? Agenda Best practices to engaging parents and families Prospective student stage Lead generation Email communication Yield stage Social media Enrollment stage Orientation Positive messaging
Learn how front-line student services staff can use a risk management template to evaluate their everyday work. Throughout this training we will walk through common scenarios and discuss how you can utilize the risk management template to protect both your institution and your students. Why do We Need To Pay Attention to Risk Management? The average student affairs professional may not assess risk when doing key job functions like running a student activity event, having a student conduct meeting, working in campus recreation, or running an athletic event. Even high profile events or protests may not get the rightful attention from frontline student affairs staff. While you don’t need to expect everyone to become a risk manager, there are simple things all of these professionals can do to account for risk.
Establishing a successful weekly writing practice can dramatically improve your productivity. However, there are lots of pitfalls that stand between faculty members and actually accomplishing their writing and productivity goals. Join Laura Plummer, Director of the Scholarly Writing Program at Indiana University, as she outlines ways to overcome these obstacles. Because productive writing depends on a balance of hard and soft skills, we will cover both. You’ll learn about software tools like Scrivener and Mendeley, and you’ll also leave with techniques to help you build focus, space, accountability, and rewards into your practice.
Better use social media, text messaging, and email to effectively connect with students. Agenda Creating, Launching, and Implementing a Digital Advising Communications Plan In this session, you will learn how to design your communications plan, including selecting the best media for your efforts. You will also learn how launch your communication campaign for maximum impact. Finally, you will learn how to automate some of your communications so that your team can operate more efficiently. Student Privacy Considerations In this session, we will discuss student privacy considerations that you need to keep in mind as you utilize the media that you have selected. Assessing the Impact In the final session, you will learn how to create ongoing assessments for your communication efforts so that you can see what’s working and what needs improvement. Many times, institutions realize that communication efforts that work in one environment can be ineffective in other environments. This session will help you and your team assess what works best for you.
Learn how your institution can help students build professional mindsets. In this webcast, you will learn how to focus on four key skills in your interactions with students. We have designed this event with a broader audience in mind. This webcast is applicable to anyone who works directly with students and would like to incorporate skill-building that will help students succeed both in the classroom and in future work environments.
Properly manage your portfolio from the start for greater fundraising success. Agenda What Prospect Pipelines Items to Track, and How to Track Them: Averages and medians of portfolio sizes Elapsed time of your moves management cycle Qualifying data around prospects and proposals Donation metrics Reporting and Analysis Proposal aging report Development officer prospect activity report Making the Case: working with CRM managers and leadership to establish the necessary data points
Communicate with recent graduates in ways that inspire engagement and giving. Agenda Understanding What Resonates with Young Alumni What the latest research tells us The importance of analyzing your institution’s young alumni demographics and giving patterns Creative and Successful Campaigns Employing effective messaging Deploying the message across multiple channels Stewarding Young Alumni Donors Institutional stewardship Personalized stewardship
Start planning for a virtual immersive teaching and learning space. Agenda The “Whatâ€: Defining the Space The “Whyâ€: Making a Case Incubator for research Promotes experimentation Leveraging partnerships with industry players Opportunity to highlight technology The “Howâ€: Designing and Implementing Designing the space Equipment Branding and marketing the space
Learn how to set the stage for future cultivation and engagement among legacy families. Agenda The Implications of the Transfer of Wealth Case Study 1: Working with Parents to Cultivate Student Philanthropy You will learn the importance of working with parents to initiate their student’s philanthropic start. Talking through the process used at Skidmore, this case study will show you the fundamentals of generational giving and the millennial mindset that is a critical part of family giving, as well as provide helpful talking points. Case Study 2: Peer-to-Peer Discussions of Family Philanthropy Our speaker will share a peer-to-peer example that Skidmore has used to include young alumni. You will learn tips on how to identify advocates, as well as ideas for events, conversations, and talking points. Final Tips on Generational Giving
Learn how you can design virtual gatherings for engaging your online students outside of the online classroom. Agenda In this webcast, our expert instructor will outline three virtual opportunities that have increased engagement of online students outside of the virtual classroom. For each program, you will learn suggestions for staffing, budgeting, and planning. Creating Virtual Department-Specific Resources Centers In this section, you will learn how Wake Tech created a virtual Social Science Resource Center to serve their students during non-instructional time. This resource center is an open lab staffed by instructors from anthropology, sociology, and psychology departments. It serves as an informal gathering place where professors can hold impromptu study sessions. Creating Virtual Tutoring Services This section will outline how Wake Tech created virtual Individualized Learning resources to provide tutoring services to their online population. Creating Virtual Club Communities This section will show how Wake Tech socially engaged their online students by allowing for virtual participation in various clubs and gatherings. These gatherings showed a dramatic increase in participation and helped to connect online and traditional students.
Learn how to keep social content and ideas fresh and exciting across platforms. In this suite, Lynne Wester will show examples of how to incorporate fun, gratitude, and conversation into posts to better engage donors and alumni. This package of six 8 to 12 minute sessions, one media platform per session, is designed to help you identify ways to incorporate social media into donor-engagement efforts. These distinct modules will help you and your staff quickly identify and access the most critical information your shop needs. Attendees are able to access each module according to their own shop’s priorities and needs.
Learn five critical components that your student affairs department needs in order to retain entry-level staff. This training series includes over three hours of content that you can use to actively address the costly retention issues that many student affairs operations face. Separated into five distinct modules, this series focuses on how your institution can work with entry-level staff to better: Onboard and socialize Set strong expectations Create effective training plans Engage in synergistic supervision Create intentional professional development plans Each of the five trainings comes with its own set of additional resources for you to use in your practice. These resources include: questionnaires for assessment, scholarly articles, videos to further explain concepts, websites, and many template documents.
Learn how to use elements of network-based mentoring to improve your existing mentoring programs Agenda Compare and contrast traditional and network-based mentoring Operationalizing network-based mentoring Identify mentoring needs for faculty Formats/locations for networking-based mentoring Innovative network-based mentoring at different levels Tips for mentors and mentees Assessing the impact of network-based mentoring
Making the transition from faculty to academic leader can be both difficult and stressful. During this online training we will focus on the skills needed for faculty to successfully transition to an academic leadership role. We will explore: Skills faculty need now to prepare them for their next role Transition challenges and ways to combat them Internal and external resources faculty can use After participating in this training, faculty members will better understand how to build the skills needed to be a successful academic leader. We will also provide a checklist to help you better assess whether academic leadership is a good fit for faculty members.
Proactively address microaggressions to create a more welcoming organizational climate. Overview Learn how to proactively identify and remove microaggressions and bullying from your office, department, and institution. Addressing these toxic workplace behaviors can help you reduce absenteeism, turnover, and employee complaints while improving your organization’s climate. During this two-session webcast you will examine critical issues related to microaggressions in higher education, including: Physiological and psychological impact on co-workers Role-based and hierarchical interactions Impact on organizational climates Implicit biases you and your coworkers may have
After an institutional brand is in place, higher ed marketers often feel the need to play the role of “brand police” rather than taking meaningful steps to move the needle on brand culture and adoption. Join us for a webcast that will help you move more strategically toward a meaningful brand culture at your institution. Our expert instructor will present a three-tiered framework that you can apply to help you build a stronger brand culture at your institution, and will provide examples of the kinds of tools, templates, ongoing educational strategies, and assessment mechanisms her institution is using to strengthen brand culture.
Join us for a webcast to learn how to approach and conduct a successful sub-branding process for your individual schools, colleges, departments, or centers on campus. Our expert instructor will present five steps that he has used to work alongside faculty and staff in various colleges on his own campus to create sub-brands that also align with and support the institutional brand as a whole. To illustrate how these five steps can vary slightly depending on the unit you are sub-branding, our instructor will cover the specifics of how the process has worked at two different schools on his campus.
Agenda The webcast will consist of three main sections: Step 1: Identifying You will see a comprehensive list of potential issues, broken down into categories, that have occurred on other college and university campuses. Step 2: Prioritizing Our instructor will walk you through a self-assessment tool to help you prioritize which issues—based on your campus climate, mission, and stakeholders—you should focus on for proactive planning. Step 3: Assigning strategic actions You will be taught a framework to help you figure out what kind of steps/actions to take to help you prepare for the most pressing issues you have identified for your campus.
Learn how to more effectively use your professional capital to influence your colleagues. Agenda Overview Authority vs. influence Building relationships that grow your influence Influencing Up Using the power of persuasion Highlighting your competence in handling complex issues Influencing Across Leading and mentoring peers Finding common ground Influencing Down Listening to key messages Showing interest and respect Your “Professional Relationship Accountâ€
