As the higher education landscape changes, there is greater stress placed on departmental teams to deal with an increasingly complex operating environment. As the stakes increase, so too, must the performance of these teams. In this online training, leadership expert Patrick Sanaghan will share 10 differentiators of exceptional teams that enable them to perform at high levels.
Addressing issues of civility among faculty can be a thorny issue when you consider the scope of free speech, academic freedom, and how social media blurs the lines between the personal and professional context. Join us online for an in-depth examination of this increasingly important issue, including practical steps academic leaders can take to improve civility on campus and address issues as they arise.
Are you effectively engaging diverse donors and alumni? Agenda What Does a Holistic and Strategic Approach Look Like? Key Components of Programs and Initiatives Understanding diverse audiences Internal considerations Staffing Training Intercultural competency Adjusting cultivation and solicitation Understanding benefits for the whole shop External considerations Programming and engagement Adjusting alumni engagement programming based on shared interest, race, ethnicity, sexual orientation, culture, gender identity, etc. Developing specific volunteer and leadership opportunities
Learn how UNC Charlotte successfully centralized its scholarship administration process. Agenda The presentation will consist of three main sections: The impact of UNC Charlotte’s decision to centralize the scholarship administration process Three essential steps toward centralization: Conducting an audit of your current scholarship awarding process Evaluating existing options for streamlining that process Defining and communicating roles and responsibilities within the new structure Practical advice for getting started on your campus
Make strategic decisions surrounding regional fundraising and alumni relations initiatives. Join us online to learn how you can establish a physical regional presence that can help your institution improve alumni engagement, enhance fundraising efforts, and open doors for student-alumni opportunities. You will gain valuable insights on: Evaluating your readiness to pursue a regional presence Aligning your regional strategy with institutional goals Assessing the ROI of a regional physical presence
Resistance to change is normal – build your toolkit to manage it more effectively. Agenda Lighting a Fire Why the intellectual case by itself isn’t enough Understanding the primary motives of your faculty New Behaviors, New Attitudes Choosing a change strategy Four essential conversations Addressing Resistance Assessing readiness How individuals experience change Exploring the three basic reasons for resistance and solutions Phases of change
Leverage your campaign communications to engage donors and elevate your brand. Agenda Branding 101: Understanding what a brand is Linking your institutional and campaign brand Which comes first? Do people give to an institution or to a campaign? How can a campaign brand resonate with and challenge the institutional brand? Examples of complementary institutional and campaign brands Considerations for comprehensive vs. initiative-based campaigns Auditing existing campaign communications Engaging your donors in creating a compelling campaign brand Inviting donor input throughout the campaign branding process Conducting informative focus groups Identifying spokespeople and ambassadors for your campaign brand Developing your brand strategy Telling the story donors want to hear Getting started: Planning and deploying a brand for your campaign Resourcing a campaign brand Leveraging recognition opportunities
Identify how to avoid common pitfalls in shared services implementation. Agenda Key Drivers Understanding where you are today Defining factors of the business case Forming your project team: internal and external stakeholders Job function and responsibility assessment Critical considerations to begin Aligning your objectives Identifying opportunities and defining scope Principles guiding your approach and decision making Determining appropriate governance Identifying and engaging stakeholders in the process Establishing primary and secondary stakeholders Developing and aligning stakeholder engagement strategies Involving stakeholders in the analysis of options Next steps to begin your assessment Resources
New learning spaces require a significant amount of institutional resources and present a great opportunity—but only if you appropriately support and engage your faculty. Having a sustainable faculty development program maximizes the impact that new learning spaces have on the quality of student learning and advances in instructor pedagogy. Join us to learn how to implement a sustainable faculty support plan that engages faculty over the long term to improve student learning and maximize the learning space. We will also examine the essential stakeholders within the process and the most crucial topics to cover in expanding the impact of new learning spaces.
Learn how to build an effective and lasting partnership with your athletics department to raise more support for your institution. During this webcast, you will learn a replicable model for partnering with your athletics director to: Develop shared fundraising goals Ensure consistent messaging with donors Increase the total dollars raised between your offices During this training, you will hear from both an athletics development officer and athletics director to understand a model of a high-performing partnership. “The Building Relationships webinar was a tight presentation. Utilizing both an athletic director and advancement officer, the presentation hit on all aspects of collegiate athletic department fundraising.” Brian Brase, Director of the I Association, Indiana University
Get fresh ideas for donor relations from Lynne Wetser. Overview Join us for an exclusive online chat with Lynne Wester focusing on three innovations in donor relations. This 45-minute session is only available for our AI Advancement Pro members; bring your pressing donor relations questions and get them answered by an expert.
Storytelling that builds affinity for your institution lies at the core of every good university magazine. However, selecting the best medium to deliver the story is equally important. Aligning content across the available platforms is essential to creating a great magazine. Join us online to hear from the expert behind some of the most award-winning university magazines. You will learn best practices for developing a content strategy that prioritizes which stories and content deserve coverage in your institution’s digital and print platforms.
Learn how to improve your productivity using proven time management practices. Agenda Bigger practices that are harder to implement Managing email Evaluating meeting effectiveness 5 ways to deal with procrastination Developing discipline Creating “chewable chunks†Smaller tactics that are easier to implement Asking for help 5-minute rule Celebrate small victories Bunches and bundles The myth of multitasking Doing vs. achieving
Take your student affairs case manager position to the next level of care. Agenda Fostering the growth of your case manager program Redefining your focus Generalist vs. specialists Changing your services for students Marketing of services Timeliness of services Changing services to the rest of campus Building training for the rest of campus Furthering your connections
Learn how you can successfully combine a major and planned gift into a single ask. Agenda The giving potential of blended gifts Identifying when a blended ask is the best ask Tactics for bringing up a planned gift and making a dual ask Case studies The loyal annual gift donor with potential The worried about retirement donor The reluctant philanthropist donor Goal setting for success Tools to help track and secure blended gifts Shared metrics for blended asks
Improve your success rate for scheduling first appointments with prospects. View this pre-webcast recording that covers the fundamentals of planning your calls, including building your confidence and knowing your style, using prospecting findings, answering the two, key initial questions, planning anchor and supporting appointments, and using electronic resources to ease travel and budget pressures. It is highly recommended that you watch the online training module prior to the webcast. Agenda Making the Call: What you need Finding background prospect information Creating a prospective written conversation outline Demonstrating institutional knowledge and passion Moving Through Receptionists and Assistants Outlining or Scripting Your Meeting Introducing yourself, moving the conversation, and inspiring the meeting What to note during and after your call Getting by common excuses and rejections Samples of Written Plans Addressing Common Cold Call Challenges: Role-plays This program is a part of our Fundraising Essentials Series.
Learn about a career services model that benefits students, faculty, and employers. Agenda This is a short broadcast designed to showcase an innovative practice in higher education. In 45 minutes, you will hear a colleague’s success story, learn main successes and challenges of a model, have the opportunity to ask questions and get a few pieces of advice about how to proceed on your campus.
Don’t let leadership derailment damage your organization. Agenda What is derailment? Tell-tale signs of derailment 6 things you can do today to prevent derailment 10 strategies to implement across your organization Included are two important resources that will be key to implementing the lessons in the webcast: A diagnostic tool to help leaders at risk of derailment A comprehensive paper detailing effective supervisory processes including sample questions to get the dialogue started
Admissions and financial aid staff are often siloed at institutions, creating inefficiencies for both offices and those they serve. Cross-training both admissions and financial aid staff can help your institution maximize resources and improve the quality of the service you provide to prospective and admitted students and their families. Effective cross-training, however, involves a lot of staff buy-in, development of a training curriculum, and retraining of staff on both sides of the house—all of which can be difficult to accomplish in their own right. Join us for a webcast that will illustrate how Ohio Northern University cross-trained its admissions and financial aid staff to perform similar functions. You will walk away with a holistic picture of how to cross-train your own staff. We will take a comprehensive look at the beginning stages of buy-in and support continuing through the latter phases of implementation and measuring outcomes.
Despite department chairs being responsible for many aspects of budgeting, faculty should play a role in the process. Unfortunately, most faculty are doing little or nothing in this regard. With a clear understanding of the budget, faculty can provide input about savings and other unexpected funds. This understanding can help your institution become more efficient and make better financial decisions. Join our expert instructor online to learn how budgets are so much more than just a series of line items detailing income and expenses. You will gain a clear understanding of budgeting. Plus, you will leave knowing how you can contribute to your department’s budgeting processes and obtain resources for your department.
