Supervising staff in residence life is challenging–there is often a trade-off between process-driven management decisions and time-intensive mentoring. Spending too much time on the former undermines staff motivation and satisfaction, while the latter may leave little room for other duties. When faced with staff attrition and stretched resources, is your residence life supervision strategy as effective as it can be? Join us online to learn how the University of Washington implemented supervisory coaching in their residential life department to improve staff engagement. We will examine how coaching is different from other supervising strategies, and how your institution can use this strategy to improve staff development at multiple levels. You’ll also examine how to measure results and select the right way to employ supervisory coaching at your institution.
How are you prioritizing investments in your annual giving operation? Agenda Evaluating your core annual giving operations Donor retention Donor reactivation New donor acquisition Donor upgrades Building the pipeline Assessing the effectiveness of your annual giving vehicles Direct mail Phonathon E-solicitations Crowdfunding/Day of giving Personal solicitations Making smart investments in your annual giving operations Determining the capacity of your team Scaling considerations Case Study: Using your audit to guide planning and goal setting
Learn the 4 tenets to building your institution’s corporate training program. Agenda Developing Program Model and Goals Common program structures Scaffolding development stages Setting measures for program success Establishing, Building, and Sustaining Relationships on Your Campus Connecting across departments Financial considerations and agreements Exploring Respective Community Markets and Their Common Challenges Needs analysis Establishing a price point Parameters for target audience Establishing, Building, and Sustaining Relationships in the Business Community Networking for success Selling the training Providing exceptional customer service Branding and image
The latest regulations are out! Are you prepared to update your Annual Security Report? Agenda What’s Changed? Impact of the VAWA and Campus SaVE Act Federal Register guidelines Steps for Clery Compliance Reviewing your stats: Auditing last year’s Annual Security Report Updating your report with current definitions and policies Recommendations for collaboration and continual education What Next? Ensuring your ASR is ready for October 2015 Enhancing your institution’s policies, procedures, and programs Final Q&A
Turnover is an inevitable part of contemporary admissions work, but not all of it is out of your hands. Proactive and ongoing training, management, and evaluation of your admissions staff can go a long way toward promoting employee retention, thereby cutting cost and increasing the overall productivity of your office. Join us for an online training program that will teach you how to proactively manage turnover within your admissions office. You will come away from the program with concrete strategies that you can use to increase job satisfaction and promote retention among your admissions employees, including: Designing a deliberate and ongoing training plan Connecting employee performance goals to metrics Facilitating opportunities for advancement
Student success initiatives are often widespread, and they impact multiple areas of a single institution. However, campus administrators often don’t have enough program information to strategically allocate resources to the initiatives that create the most impact. This can lead to wasted resources and misaligned attention on programs that do not contribute to student success. Join us for an online training session that will help you understand how your retention team is measuring the success of the retention programs you have in place. You will leave with a worksheet that organizes the institutional programs, goals, and students related to these initiatives.
Learn from the University of North Carolina’s award-winning student philanthropy programming. Agenda UNC’s Institutional Context, Program Background and Heelraisers Council The Planning Process Other events and touches Calculating dates Marketing your programming Sample Events Stop Day / Tuition Freedom Day Give Thanks Day Tag Day Class Giving Program Execution Responsibilities and duties of student organizers and volunteers Partnering across campus Student stewardship Evaluation Social media engagement Tying back to goals Effect on class giving Lessons Learned Early mistakes Evolution between years
Are you packaging financial aid strategically so as to increase net tuition revenue? Agenda Principles of Institutional Aid Need-based aid Merit aid Athletic aid Aligning Financial and Admissions Goals Admissions perspective Financial aid perspective Shared perspective around net tuition revenue Financial Aid Strategizing: Cost Benefit Analysis and Predictive Modeling What pricing strategies balance institutional and financial goals? What might the impact of these strategies be on future applicant pools? Where does our data tell us we can build an applicant pool? At what cost to the institution? Examples of strategy development and predictive modeling Key Net Tuition Revenue Data Points and Steps for the Future
Most planned giving shops have a marketing plan, but how effective is it? Whether you’re collaborating with a communications team or on your own, an integrated marketing and communications plan allows you to work smarter, not harder. An effective marketing plan will uncover unknown gifts, identify new prospects, and engage current donors—allowing you to demonstrate a tangible return on investment. Join us online to learn how one institution has developed a strategic marketing program that both informs their donors and serves as an effective stewardship tool. Our expert instructor will share practical takeaways for implementing these tactics, regardless of shop size and resources.
Is your shop interested in developing your own crowdfunding initiative, but unsure how it will complement your current advancement strategy? Crowdfunding can increase alumni engagement and participation while serving as a cost-effective tool for: Acquiring new donors Updating alumni contact information Re-engaging lapsed donors and identifying their philanthropic interests Serving faculty and students in their most pressing needs Being able to integrate a crowdfunding initiative into your overall strategy is crucial to any successful effort. Join us online to learn how to bring crowdfunding from inception to launch, while ensuring that this latest fundraising innovation helps boost your overall program.
Financial, academic, and social challenges make student retention a complex issue on any campus. Amidst this complexity, many institutions continue to widely allocate limited financial aid funds without a clear understanding of which students are most incentivized by financial support. Those who are able to accurately target students most in need of financial incentives for degree completion, however, ensure the strongest investment for their students and their institution. Join us for an online training that will help your institution to develop strategic plans for retention-driven financial aid allocation. Primarily, we will address: Which students will be most impacted by financial aid incentives How to design a cost/benefit analysis for optimal financial aid allocation When to communicate and distribute financial aid awards to improve retention
Help your students save on textbook costs by implementing open educational resources in your courses. Agenda 8 Steps to implementing Open Educational Resources Tasking your key stakeholders: Champions, chairs, faculty, and librarians Evaluating and selecting OER providers Managing course design and objectives Improving faculty adoption Exploring financial considerations Managing the student experience Measuring and assessing the impact: Case studies Scaling and promoting OER across your program
Campuses continue to struggle with coordinating and solving campus-wide retention and enrollment challenges. Yet, the University of Tennessee used a problem-solving approach to pull together key partners to address an enrollment challenge. This approach worked so well that they have continued to meet to solve enrollment and retention challenges across campus, such as: Understanding why students leave Increasing low-income student success Balancing enrollment targets with financial goals. Join us to explore an alternative approach to solving enrollment and retention challenges. Using a case-study framework, this event will walk you through several different enrollment and retention challenges to demonstrate how your campus can make a case for rethinking key collaborations, success goals, and decision-making.
International students studying in North America are often criticized for excessive plagiarism, with faculty wringing their hands in frustration. There are a number of legitimate reasons why students may be unable to properly cite sources in their writing. Faculty need to understand international students’ confusion, and institutions must support faculty with effective training and policy to help students become better writers. Join us to learn important considerations for how international students attribute authorship differently as well as how to implement a proper training program at your institution. While the focus of this program is to support international students, the fundamentals of proper citation in writing can be applied to all student populations.
The cost disease facing many institutions is made even more challenging in the arena of academic programs. The notion of “mission creep” continues to plague institutions already facing structural deficits, and many institutions are struggling to justify academic program realignment to faculty. What is needed is a metric-driven lens to view programs as promoting or detracting from academic mission and overall competitive position. Join us for a webcast that will provide your institution with the keys to developing academic program cost and demand metrics. These metrics can help your institution control cost and subsequently improve mission quality and reputation among peer institutions.
Your FERPA policies and procedures should be reviewed, updated, and communicated regularly to ensure compliance and to assist your campus in the event of a potential violation. Yet, managing this process and communicating updates effectively to the campus community can be overwhelming, especially when changes to the regulations occur. Join us online to help ensure your FERPA documentation and practices are sound. You will leave with ideas for seven focus areas for your audit, as well as the key questions to ask within each area. Near the end of the training, we will review sample documents in use on some campuses and offer tips on how to improve them.
Can you describe your institution as nimble? Do you offer programs that meet the needs of adult learners? Does your institution effectively use online education to reach non-traditional learners? Do you offer practitioner-oriented programs? Proprietary institutions have successes we can learn from. Use the insights from an instructor that has experienced both sides of the fence. Take lessons learned from the for-profit sector to enhance your program’s competitiveness, student success, and persistence. J. Joseph Hoey will share best practices and case studies to illustrate innovations often used by the proprietary marketplace that are directly applicable to traditional institutions. Join us to learn models that you can incorporate into the way education is delivered at your institution. We will examine: Building education around the student Learning outcomes that connect learners and the workplace Flexible course and program offerings Steps to support students towards matriculation The role of prior learning assessment
Students who are provisionally admitted to college or otherwise considered “at-risk” often face unique academic, social, or emotional challenges during their transition. Summer bridge programs aim to address these transitional issues through support and remediation. The challenge is knowing which elements to prioritize and what works at your institution. Are you doing enough to create a sense of student connection on your campus for success into their second year and beyond? Join us online to learn how your institution can take a strategic approach to summer bridge programs and at-risk student success. We focus on three key components of summer bridge programs and identify effective strategies for measuring student engagement and campus connection. Our expert faculty showcases the SOAR program at University of Central Florida, a summer bridge program that boasts student retention rates of 90%.
Academic coaching is a powerful retention tool for at-risk, probationary, international, and other critical student populations. Coaching allows students to have one-on-one conversations with professionals who help them set academic goals and fill any gaps that exist between academic advising, tutoring, career services, and counseling. An in-house academic coaching model is a cost-effective approach to serving high-risk student groups. Join us online to explore two success-driven approaches to academic coaching. Highlighting the coaching program at the Florida State University, our expert instructor will share the steps for building, evaluating, and improving an academic coaching model on your campus.
Learn techniques for designing your online courses to promote adult student engagement. Agenda Defining trends in adult learning Setting engagement goals through learning objectives Building relevant activities and assignments Leveraging work experience Experiential learning Scaffolding depth of content Designing peer engagement and communication Building interactive discussions Choosing web 2.0 tools Engaging through faculty interaction Appropriately addressing adult learners Managing efficient student support
