Doug joined the IU Enrollment Management team in 2000. A native of Salt Lake City, Utah and the state of Washington, he earned his bachelor’s degree from Brigham Young University, followed by his master’s and PhD degrees from the University of Wisconsin, all in sociology. His academic focus on sociology of education, research methods, and statistics was excellent preparation for his present position. When he isn’t crunching numbers, he can be found hiking in the woods or enjoying local theatre and music with his artsy wife Hilary.
Bridgett earned her PhD in psychology from IU Bloomington in 2007 and has been working as a researcher and analyst ever since. Her experience includes a background in teaching and research related to individual differences and decision making. These experiences prepared her well for her current role which requires both statistical projections of decision making behaviors and the ability to communicate those predictive models in meaningful ways to inform decision makers. She joined IU Enrollment Management’s Strategic Planning and Research team as the Senior Associate Director in 2013.
Laura Plummer directs the Scholarly Writing Program (SWP), under the auspices of the Vice Provost for Faculty and Academic Affairs, at Indiana University. The SWP supports faculty as they write for publication, and by extension, for promotion and tenure; its goal is to retain faculty, particularly women and women of color, to promote and share strong writing practices among faculty, and to build a community of faculty writers on campus. In the current year, the SWP coordinates 20 faculty writing groups for over 200 IU participants. For fifteen years before joining the VPFAA office, Laura directed the Campus Writing Program, Indiana’s Writing Across the Curriculum program, which assists faculty in using writing to teach and administers the campus writing center; she has also designed myriad new faculty orientation programs, and is the past Executive Director of Indiana’s Patten Foundation. Laura holds an AB from Kenyon College and a doctorate in 19th-century literature from IU.
Josh is part of the senior leadership team in the Division of Social Sciences at the University of Chicago, where he advises strategic initiatives and ensures efforts are effectively coordinated across the Division for the long-term vitality of its academic programs. Since joining the Dean’s office in 2014, Josh has led the strategic reorganization of the Division’s administrative departments, overseen space-planning, and implemented complex University initiatives. Prior to his current role, Josh served as founding Executive Director of the Neubauer Collegium for Culture and Society (2012-14) and in multiple roles in the interdisciplinary Center for Latin American Studies (2000-12).
Patrick Lafontaine’s roots are in Northern Ontario, being raised in a French-Canadian community. He began his Laurentian University career in 1998 where he has since been a student, student employee, and Recruitment Officer. He then fulfilled leadership roles for Recruitment Services, Admissions, Service Innovation, and now Transitions and Engagement. Recently, he has spearheaded student experience initiatives including the creation of the myLaurentian Hub (a comprehensive student service and contact centre), the launch of a campus-wide service delivery program, the introduction of CRM platforms, and the development of self-service online tools. Through all his roles at Laurentian University, he has sharpened his skills in delivering service excellence and implementing customer experience (CX) strategies. At home, with his beagle, he cheers on Chelsea FC (go Blues go!) when he’s not hiking, kayaking, or enjoying a pint of craft beer with friends.
Joseph’s career includes 24 years of experience in assessment, institutional effectiveness, accreditation, and planning. In his current role, his portfolio of work includes regional and specialized accreditation and policy related to accreditation. During his many years at North Carolina Community College System, Joseph established a university-wide assessment at NC State University, served as the founding director of the Office of Assessment at Georgia Tech, and established the Office of Institutional Effectiveness at Savannah College of Arts and Design.
Haley has served as an Academic Success Coordinator & Academic Advisor for Undeclared / Exploratory students at Colorado State University since 2005. In her position, she teaches classes for both first- and second-year students focused on academic decision-making and major exploration, advises a student organization to support and represent Undeclared / Exploratory students, coordinates campus-wide Major Exploration events, advocates for Undeclared/Exploratory students through many campus-wide initiatives, and maintains an advising caseload of approximately 200 students. Haley is also an active member of NACADA, the Global Community for Academic Advising–attending conferences, presenting sessions related to advising best practices, and authoring literature reviews. A recipient of Colorado State University’s Jack E. Cermak Advising Award, Haley loves advising Undeclared /Exploratory students and enjoys helping them find an academic program that caters to their individual strengths, interests, and values. Haley earned a M.S. in Student Affairs in Higher Education from Colorado State University.
