Higher Ed Leaders: We have the Support & Strategies You Need

Portfolio Prioritization: Maximizing Opportunities for Your Donor Pipeline

A portfolio is the engine that drives a gift officer’s work and sets them up for future success. However, for new or seasoned professionals alike, opportunities to look at your portfolio with a different viewpoint can be highly beneficial as you seek to understand your portfolio data and prioritize donor relationships. Additionally, in the wake […]

Leadership Training for Department Chairs

Department chairs are the “front line” of academic management (whether or not, in fact, their positions are classified as management or as faculty) — yet most department chairs receive little or no training for their positions. There are reasons for this: Yet many problems that rise to higher levels of administration could be avoided or […]

Improving Student Success: A Conversation with the Incoming President of WICHE

Being based in Colorado, we were excited to hear that our current Lt. Governor, Joseph Garcia, was named the new President of the Western Interstate Commission for Higher Education (WICHE), which works to expand access and opportunity across its 16 member states and territories. Garcia will begin his new role in July. Previously, Garcia served […]

Managing Difficult Faculty

If you are in an academic leadership position, you’ve encountered challenging faculty who exhibit unprofessional, unproductive, and even destructive behavior. When faculty decline in productivity, stop attending meetings, or criticize their junior colleagues, how can you deal with these inevitable and uncomfortable situations? In this two-part webcast series, our expert instructor will guide you through […]

Translating Your Student Development Services for Online Students (Webcast Recording)

As online student enrollment grows, it is critical to ensure that you are creating an engaging support environment. Current models in student affairs are primarily oriented around face-to-face, brick and mortar institutions and interactions. This webinar will give you the information you need to help you create a pathway to transition your most important student […]

Partnering with Faculty in Early Alert: A Faculty Perspective

PARTNERING WITH FACULTY – FROM A FACULTY PERSPECTIVE Bernadette Jungblut of West Virginia University recently spoke to this issue — from a faculty perspective — at an April 2015 Academic Impressions webcast. Now, In this article, Jungblut offers further strategies for partnering with faculty effectively. What follows includes both an institutional case study and Bernadette’s […]

Nancy Fried Foster

Nancy Fried Foster is a design anthropologist who helps libraries, colleges, universities, and cultural institutions use ethnographic and participatory methods to understand their users and then design spaces, services, and technologies to meet their needs. Dr. Foster served for three years as Senior Anthropologist at Ithaka S+R and for ten years as director of anthropological […]

Keys to a Successful Relationship Between Deans and Development Officers

Philanthropy is critical to helping institutions meet their academic missions, and at its core, it is all about building and maintaining relationships. Although fundraising is just one of the myriad responsibilities overseen by an academic dean, the development officer is a key partner in assisting the dean in achieving those fundraising goals. To find success […]

Identifying and Communicating the ROI of External Partnerships

External partners like local businesses or corporate sponsors can make a significant impact on your college or department’s financial management strategy and long-term sustainability. Partnerships can help you to create new revenue streams, promote cost savings, and/or provide resources and unique experiences for your students and faculty that your department or college may be lacking. […]

Overcoming the 5 Key Challenges to Sustaining a Positive Culture of Service Excellence

You’ve embraced the idea of enhancing customer service on your campus, you’ve provided training for your team, and now the hard part begins—maintaining momentum! This free webcast will discuss five key challenges to sustaining a culture of service and how you can overcome them. The five challenges are:  Join us for this virtual learning experience developed […]