A portfolio is the engine that drives a gift officer’s work and sets them up for future success. However, for new or seasoned professionals alike, opportunities to look at your portfolio with a different viewpoint can be highly beneficial as you seek to understand your portfolio data and prioritize donor relationships. Additionally, in the wake of the COVID-19 pandemic, institutions are facing a reset moment with their portfolios as they are able to travel again to meet donors in person. Join us for this webcast to learn how to identify key data points in your portfolio which you can then use to cultivate relationships with your donors and chart a path for success in your own portfolio management.
If you are in an academic leadership position, you’ve encountered challenging faculty who exhibit unprofessional, unproductive, and even destructive behavior. When faculty decline in productivity, stop attending meetings, or criticize their junior colleagues, how can you deal with these inevitable and uncomfortable situations? In this two-part webcast series, our expert instructor will guide you through a four-stage process for dealing with difficult faculty personalities. You will learn to: Identify and address problematic behaviors early Use appropriate strategies for different behavior types Learn how and when to escalate your intervention Create written agreements that establish conduct expectations and consequences Minimize the impact of problematic behavior in your department
ATSU’s approach to unifying its social strategy across departmental divides has yielded an 879% increase in organic reach on Facebook. by Anne Ackroyd, Public Relations Specialist, A.T. Still University Over the past year, while most public pages have seen a significant decrease in organic reach on Facebook, A.T. Still University (ATSU) has seen an 879% increase (comparing June 2017 to June 2016). One of the major factors in ATSU’s success has been an innovative, university-wide social media committee, developed to overcome departmental divides and build a more unified social media presence. In early 2017, ATSU’s marketing team determined that the quantity of university-affiliated social media pages was undermining the institution’s reach and engagement. This problem is not unique to ATSU, a small graduate health sciences school of about 3,000 students. A quick search on Facebook for your alma mater will likely reveal dozens of pages that bear some variation of the institution’s logo. The problem stems from the silo mentality that plagues higher education. Faculty, staff and students often identify strongly with their area of study, rather than with the institution as a whole. In addressing this issue, ATSU developed a replicable model for a social media committee tailored to the […]
As online student enrollment grows, it is critical to ensure that you are creating an engaging support environment. Current models in student affairs are primarily oriented around face-to-face, brick and mortar institutions and interactions. This webinar will give you the information you need to help you create a pathway to transition your most important student services to meet the unconventional needs of online students. Toolkit for Translating Your Services In addition to your webcast registration, you will receive a resource packet to help you as you transition student development services online, including: Articles Institutional examples Case studies
In Academic Impressions’ 2021 survey of higher ed faculty, staff, and administrators to understand the current state of professional development, 51% of respondents reported experiencing clinical levels of burnout. Faculty burnout comes on the heels of their being asked to do more than ever during the COVID-19 pandemic, plus the additional challenges of meeting the needs of students that resulted. But faculty who learn how to set boundaries with their work and maintain a healthy integration are far more likely to continue to enjoy their work and maintain their sense of professional well-being. Join us for an interactive session on how to better develop and maintain boundaries with your work as faculty. Our expert speaker Dr. Jackie Leibsohn has served in faculty positions and leadership at all levels. She will walk you through identifying what is being added to faculty’s plates, how and when to say no to additional work, and how to survive a changing faculty environment. We will also provide resources for you to continue to practice professional well-being in your faculty role.
You’ve embraced the idea of enhancing customer service on your campus, you’ve provided training for your team, and now the hard part begins—maintaining momentum! This free webcast will discuss five key challenges to sustaining a culture of service and how you can overcome them. The five challenges are: Join us for this virtual learning experience developed for higher education professionals who lead service efforts and supervise leaders on the frontline. Whether you are just beginning a customer service initiative or your efforts have lost steam, gain the insight you need to build momentum and increase customer satisfaction! Watch our expert faculty talk about why getting customer service right is key in higher education:
Academic Impressions’ Five Paths to Leadership® Assessment has been leveraged in our leadership programs for years; thousands of leaders in higher ed have benefited from this dynamic model exploring how one’s leadership styles manifest under normal circumstances and how they change under stress. Having a deeper understanding of your own leadership styles in varying situations increases your self-awareness, enhances your emotional quotient, allows you to more effectively plan, communicate, strategize, and ultimately, lead. Join us to learn what your own leadership styles are, how they might change under stress, and how this can apply to your team. Registrants will be given access to take the assessment ahead of the live workshop. During the workshop, we’ll walk through:
Nancy Fried Foster is a design anthropologist who helps libraries, colleges, universities, and cultural institutions use ethnographic and participatory methods to understand their users and then design spaces, services, and technologies to meet their needs. Dr. Foster served for three years as Senior Anthropologist at Ithaka S+R and for ten years as director of anthropological research for the University of Rochester’s River Campus Libraries. Since 2009, she has worked through the American International Consortium of Academic Libraries (AMICAL) to introduce participatory design and work-practice study to colleges and universities around the world, and from 2007 to 2013 she delivered workshops in the US through the Council on Library and Information Resources (CLIR). Dr. Foster is an author with Patricia Steele, et al. of The Living Library: An Intellectual Ecosystem; edited Studying Students: A Second Look; and co-edited with Susan Gibbons Studying Students: The Undergraduate Research Project at the University of Rochester.
Philanthropy is critical to helping institutions meet their academic missions, and at its core, it is all about building and maintaining relationships. Although fundraising is just one of the myriad responsibilities overseen by an academic dean, the development officer is a key partner in assisting the dean in achieving those fundraising goals. To find success in academic fundraising, the relationship between an academic dean and a development officer must be one built on mutual respect, trust, and clear communication. Successful fundraising teams develop complementary skills that, when combined, are more effective than the skills of one individual. Through this three-hour virtual training, you will be able to better prioritize fundraising goals as a dean and development officer team. You will learn how to build trust and set expectations with mutual fundraising goals in mind, establish a process to effectively move donors through your pipeline, and practice essential skills such as making an ask.
External partners like local businesses or corporate sponsors can make a significant impact on your college or department’s financial management strategy and long-term sustainability. Partnerships can help you to create new revenue streams, promote cost savings, and/or provide resources and unique experiences for your students and faculty that your department or college may be lacking. But how do you as an academic leader identify the right partnership that meets both institutions’ needs, and—more importantly—how do you communicate your vision for the partnership in a way that reflects mutual benefit? Join us for an online workshop that will help you to strategize ways to effectively cultivate and communicate the value of external partnerships for your college or department. You’ll be introduced to a variety of successful external partnerships as inspiration for what’s possible, and will practice strategizing, crafting and communicating a compelling value proposition for various types of partnerships.
