Report: The Skills Future Higher-Ed Leaders Need to Succeed

How do you lead when there is no map? When the territory is unknown? The swift pace of change and the complexity of the challenges facing our colleges and universities is immense, and is testing the abilities of our institutions’ leaders. The playbook of the past does not offer a sustainable path forward for all institutions. Continually finding new revenue sources, discounting tuition to increase enrollment or improve the academic profile of the student body, investing in new facilities to attract faculty and students, etc.—these will not be enough. Given the prevalence of adaptive challenges facing our institutions, we need a different kind of leader in higher education—leaders who can build bridges from the past to the future, taking the best of our industry and making it more relevant, competitive, and sustainable. The past and current leadership model that prizes vision, academic reputation and track record, communication and charisma, and fundraising expertise is no longer enough to meet our current and future challenges. In the “permanent whitewater” of higher education, we will need leaders who are: Drawing on extensive research and conversations with leaders across higher-ed, this 30-page paper is meant to open the conversation. We invite you to read […]

Handling Institutional or Program Teach-Outs with Dignity

For students and staff, institution and academic program closures often come with little warning. They can trigger shock and grief. If you’re an institutional leader, these same closures can leave you feeling disoriented and unprepared. How do you shift your focus from retaining students to getting rid of students? For something so complex, how do you ensure optimal outcomes? Join us online and learn how to prepare yourself for the shift in thinking that comes with managing a teach-out. You’ll hear from Dr. Chris Davis, who led a successful teach-out at Western International University (WIU). Upon completion of the teach-out, WIU had retained 97% of its employees and exceeded goals for both revenue and expenses. You’ll leave with tips for: How to communicate with your students and staff to reduce chaos and confusion How to question and manage expenses to meet your financial goals How to keep students and staff engaged with minimal frustration

A Diagnosis for Academic Advising: 3 Missed Opportunities

Through a series of surveys and interviews with advising directors across North America, Academic Impressions has identified a number of frequently missed opportunities that prevent institutions from maximizing the effectiveness of academic advising to improve student retention and academic success. The following are among the most significant: Developmental Advising: Empowering the Student In developmental advising, the student is given the resources to self-audit progress toward the degree, or is sent a degree audit by the advisor prior to meeting. Then, the student’s time with the advisor is spent defining academic and career goals and problem-solving to address obstacles that are likely to arise on the way to meet those goals — rather than going over the course catalog. The strength of developmental advising is that it empowers the student to take ownership of their own goals and progress, and partners them with a professional who can help them plan ahead proactively. EMPOWERING STUDENTS TO SELF-AUDIT THEIR PROGRESSRead our member exclusive report on early alert programs to review recommendations for empowering your students to self-audit their progress and, if appropriate, self-identify when they are academically at risk. For this article, we interviewed two of the architects of Arkansas State University’s forward-thinking approach […]

Make Your Alumni Board Effective

June 9, 2011. During a series of interviews with leaders in alumni relations earlier this year, Academic Impressions found that many alumni relations offices are struggling with their alumni boards or alumni association boards. While a working board can offer institutional leaders partners to aid in achieving institutional goals for engagement and giving, most boards are not filling this role. Among the common problems: Many boards remain too focused on specific tactics — such as reunion and homecoming Other boards have grown too large and unwieldy, preventing them from “getting down to business” Boards struggle to ensure that 100 percent of their members give to the institution and that their members model supportive relationships with administration To learn more about the characteristics of an effective “working board,” we turned to Gary Olsen, associate vice president of alumni relations and executive director of the alumni association at Villanova University, and Christine Tempesta, director of strategic initiatives with the MIT Alumni Association. Olsen and Tempesta shared their advice on the qualities to look for in board members and managing the board’s scope of responsibilities. Who’s on the Working Board? Olsen and Tempesta suggest these criteria for selecting board members who will be well-positioned to […]

Advance Your Career with a Personal Board of Directors

You will likely secure your next leadership role through your network, so surrounding yourself with the right people can make or break a career. How can you be more intentional in building your network to fast-track your career within senior leadership? Join us online and learn how a personal board of directors can help fuel your next career transition. A personal board of directors is a group of 5-7 people who offer advice, resources, and support over time to help you navigate challenging situations with confidence. In this webcast, you’ll learn how to create and manage your personal board of directors – including how to invite the right people and how to use your meetings productively – so that you can acquire the right skills and experience at the right time.

Adopting a Peer Supervision Model to Enhance Student Support

Christie Maier, M.Ed., Associate Director, Transformative LearningUniversity of Kentucky Doing more with less It’s a message many in higher education have received before: “do more, with less.” Whether it’s a need to expand services with no additional funding or an impending budget cut, student support units often must be creative with their program models to meet student demand with limited resources. This was the case for the learning center at the University of Kentucky back in the late 2000s when the drop-in Peer Tutoring Program expanded to support all 100 level math courses, as well as many 100 & 200 level science and business courses. The resulting demand required professional staff to develop a student leadership position to provide supervision and administrative support for the Peer Tutoring Program. Student Program Coordinators (SPC) are undergraduate students who have worked for the learning center in some capacity, often as a peer tutor or front desk staff, for at least a year. These emerging leaders have demonstrated their ability to successfully balance their time, communicate effectively, as well as work on a team and are ready to take on additional responsibilities. SPCs work 20 hours per week and have three primary responsibilities: on-duty […]

Retaining and Rewarding High-Performing Faculty

The news is filled with accounts of extended pay freezes and tightened departmental budgets. More than ever, it is crucial to identify creative, meaningful, and low-cost ways to reward and retain high-performing faculty. Mary Coussons-Read, professor of psychology and acting chair of the department of physics at the University of Colorado Denver, reviews low-cost practices that can make a difference. Rethink Performance Rewards “Don’t get so caught up in the trees that you don’t see the forest,” Coussons-Read warns. “The forest is the need to help your faculty feel good about the work they do. There are many trees you can shake besides the salary adjustment tree.” While rewarding performance will rarely be free of cost, you can consider a variety of low-cost and one-time expenses that allow you to appreciate faculty. The difficulty of a salary increase is that it is a permanent addition to the ongoing budget.  There are many options for rewarding performance for which that is not the case. Look for one-time expenses. Beyond salary increases, you can recognize faculty achievements and, at the same time, use those achievements to encourage a high-performing faculty culture by: Making the most of your faculty awards competition Inviting high-performing […]

Setting and Maintaining Boundaries as Faculty to Develop Professional Well-being and Success

In Academic Impressions’ 2021 survey of higher ed faculty, staff, and administrators to understand the current state of professional development, 51% of respondents reported experiencing clinical levels of burnout. Faculty burnout comes on the heels of their being asked to do more than ever during the COVID-19 pandemic, plus the additional challenges of meeting the needs of students that resulted. But faculty who learn how to set boundaries with their work and maintain a healthy integration are far more likely to continue to enjoy their work and maintain their sense of professional well-being. Join us for an interactive session on how to better develop and maintain boundaries with your work as faculty. Our expert speaker Dr. Jackie Leibsohn has served in faculty positions and leadership at all levels. She will walk you through identifying what is being added to faculty’s plates, how and when to say no to additional work, and how to survive a changing faculty environment. We will also provide resources for you to continue to practice professional well-being in your faculty role.

Taking a Proactive Approach to Leading Change

In the current environment, change is no longer an infrequent ‘initiative’ that needs managing—it is all around us, it is constant, and it is not going away. But this does not mean that leaders should give up their autonomy: In too many cases, we experience change as happening to us (reactive stance) instead of proactively shaping the change we want to see, and the pace at which we want it to occur. Join us online to learn how you can take a more proactive approach to change management. Through a combination of instruction, case studies, and group discussion, you’ll gain practical tools for convening others and accelerating progress on your change effort, even against the backdrop of meetings and committees that characterize decision-making in higher education. Specifically, you’ll learn how to: Assess your own influence and authority Identify and persuade your critics Discern when and where to spend relational capital Maintain focus on the bigger-picture goal

Career Services: Fostering Meaningful Connections Between Diverse Students and Employers

You know it’s important to put your employer partners in front of your diverse students. But events that reach the most students, such as panels and info sessions, may not resonate with your students as they have in the past. Join us online to hear how UNC Charlotte has created a targeted approach to matching employers with diverse students – one focused on sustainability and quality, not quantity. You will learn how UNC Charlotte: Created and uses a survey to assess their employer partners’ needs, so they can match students with intention Retooled an existing program (Career Treks), which brings students to employers so the students can witness the work involved, and as a result, better meets the needs of its diverse students and employer partners while also managing its own resources effectively Built a referral system with the student diversity groups on campus to make finding diverse students on campus quicker and easier for employers