Most meetings simply don’t work and are a waste of precious time. Unfortunately, many higher education leaders spend much of their professional lives in these unproductive meetings. Higher education runs on thousands of daily meetings including committees, task forces, departmental meetings, and so on. When was the last time you participated in an engaging, productive meeting where you felt that it was a great use of your time and attention? When’s the last time you looked at your meeting calendar and said to yourself, “I am really looking forward to Tuesday’s committee meeting!” Here are 10 practical tips for improving your meetings, based on Academic Impressions’s powerful Meeting Diagnostic Tool (MDT): 1. To Lead or Facilitate? Senior leaders often ask, “Should I facilitate or fully participate in the meeting?” We have found that trying to be the leader as well as the facilitator is not a good idea. Facilitators move the group towards good decisions, use good processes, and are neutral. Often, a leader cannot be neutral about where a decision is going. Attendees know this and will wait until the leader signals his or her desired decision. We suggest that the leader appoint a neutral facilitator; this will allow the […]
We’ve all suffered through bad meetings. Given how much time we spend with our colleagues, this pain has real consequences for our teams and institutions. The stock advice around “making an agenda” and “drafting action items” will only do so much to make meetings more effective. Our Meeting Success Kit will help your organization start focusing on the less obvious components of meetings that can significantly shift how people engage and how they build agreement. As higher education continues to face significant and fundamental challenges, you must be able to convene and engage diverse stakeholders on key topics in order to meet your goals.
The pandemic coupled with economic hardship has created an enrollment shortfall for many community colleges. In many cases, those who were planning on attending this fall find themselves out of work, working additional hours, and/or grappling with childcare/homeschooling challenges. During this two-hour recorded discussion, you will hear about some of the barriers students are experiencing and how community colleges are pivoting to meet their needs.
After the live Title IX hearing, as a hearing panelist, you have the responsibility of determining the outcome of the case. You must analyze the facts, assess the credibility of witness testimony, and maintain razor-sharp focus on your sexual harassment policy definitions—all of which require technical skills and knowledge. However, there’s also an art to these meetings. You must be able to facilitate critical conversations in a high pressure and often emotional environment about how to interpret and manage implicit bias, gut feelings, and differences in attitudes and motives. Join us online for a four-hour virtual training to learn how to balance the science and art of high-pressure deliberations and facilitate successful meetings. Our expert instructor will provide you with a five-step framework to ensure you and your decision-making peers are structuring your meetings with efficiency and respect. You will practice the framework by applying the five steps to a mock case and immersing yourself in the role of the deliberation committee. You will also walk away with tips for how to prepare the determination letter.
READ THE WHOLE SERIES: Academic advising staff, comprised of both administrative support staff and advisors, may experience a great deal of stress and frustration as they work to manage the expectations of both students and administration. As frontline personnel, they are the first to be confronted when students experience problems and express dissatisfaction, yet they have little authority or control. By including these constituents in decision-making and planning, advising administrators are able to benefit from their diverse perspectives and maximize on the skills that each staff member brings to the department. This is particularly important because when we establish systems and procedures in response to student needs, there is frequently a risk that advising personnel will view these changes in a negative light. Advisors may anticipate that their own needs will be deprioritized as we work to meet the needs of students. For example, an edict such as “Advisors have 24-48 hours to respond to students” may cause additional stress on advisors who are already facing challenges in managing their workload. I recommend examining practices and procedures regularly, observing the impact on advising staff, and soliciting staff feedback proactively, so that you can begin to address employee needs while also […]
READ THE WHOLE SERIES: Ask academic advising professionals what they perceive to be the primary role of academic advising, and you’ll most likely hear responses such as “to help students,” “to serve students,” or “to facilitate student growth and development.” All are appropriate responses which get to the most basic reason that advising departments exist; however, these objectives often remain ambiguous and ill-defined. What does “help” or “serve” look like? How is it achieved? Advising administrators need to assess the specific needs of the students whom they serve and implement a specific plan for meeting those needs. Here are three strategies for assessing student needs and three strategies for meeting student needs. 3 Strategies for Assessing Student Needs 1. Student Feedback: Formal Assessment Formal instruments, such as student satisfaction surveys, can be used to solicit feedback from students regarding their advising experience. When selecting or developing such an instrument, it is important to consider what it is that you most wish to learn. For example, surveys of this type are often designed to collect feedback on the advisor’s behaviors and characteristics. However, it is equally important to examine processes and student expectations in order to obtain a big picture view […]
