Getting Buy-in for Addressing Deferred Maintenance

Earlier this month, we surveyed the institutions planning to attend an Academic Impressions webcast on rethinking and prioritizing physical campus improvements. We asked questions about their balance of new capital projects and replacement and renewal, how they were handling issues with limited space capacity, and their level of commitment to addressing the deferred maintenance backlog. Of the facilities managers surveyed, 75 percent noted that addressing the deferred maintenance backlog was either a “high” or “highest” priority for the next 12 months. What’s interesting is that when we asked facilities managers the same question at the end of January this year, the percentage who assigned a high priority to deferred maintenance was 68 percent. While in the past the deferred maintenance backlog has been a perennially neglected issue, it is now rising steadily in its importance to an institution’s planning around physical campus improvements. EXPLORE THE FINDINGS For the findings from the January – February 2012 deferred maintenance survey, read our recent article “Benchmarking Deferred Maintenance.” In response to these findings, we asked Kambiz Khalili, the assistant vice chancellor for student affairs and the executive director of housing and dining services at the University of Colorado Boulder; Dan King, the assistant […]

Recruiting International Students

Overall first-time graduate enrollments from international students at US institutions did not climb in 2008-09 (though emerging markets in the Middle East still saw increases), according to a survey released this week by the Council of Graduate Schools. Reasons suggested for the stagnant numbers include the global recession and increased competition from other nations. Many undergraduate programs, however, have reported surges in international students; the University of Oregon announced a 16% jump in undergraduate international enrollment. And many institutions (among the most recent, Virginia Tech and the University of Nebraska) have set goals for doubling international enrollment in the next five or ten years. Now more than ever, it’s critical for enrollment managers in the US and Canada to be intentional in their approach to recruiting international students. Sarah Ramisch Stewart, Manager of International Admissions and Recruitment at Carleton University, offers some practical tips for planning your approach. What You Should Be Asking Approach international recruitment with clearly defined goals and an eye for finding the best match. Stewart suggests: Identifying the right student profile is critical, and not just in terms of academic interest. Stewart offers the example of a rural or lesser-known institution seeking applicants in Turkey. In this […]

Four Tips for Managing the Brand Launch

June 9, 2011. Competition for visibility continues to pressure institutions of higher education to differentiate themselves in the marketplace. In order to stay competitive, maintain enrollment levels, and meet advancement goals, your institution needs a unique brand strategy that carefully defines who you are in the minds of stakeholders. Often, though, marketing professionals and institutional leaders have questions concerning how to effectively roll out or communicate a change to the brand. Past examples of branding efforts gone wrong have taught us that a brand campaign carries considerable public relations risk. This week, we asked Bill Faust, senior partner and chief strategy officer for Ologie, for his advice; Faust offers these four tips for success in managing your brand launch. Decide Whether You Need a Hard or Soft Launch Faust suggests that a hard launch or “roll-out party” isn’t always necessary: “some launches are very soft and are rolled out over time, applied to specific areas of the institution at a time.” If your institution has been through a tumultuous time or needs to change its public image dramatically (the public thinks of you as X, but you need them to think of you as Y), then a hard launch may be […]

Is It a Microaggression?

Is it a microaggression? The authors of Fix Your Climate, two leading experts on hierarchical microaggressions, discuss how microaggressions operate within an academic workplace and offer a few quick tips for identifying and reducing them. Microaggressions, microbullying, and bullying are the silent destroyers of a university’s climate. Because microaggressions have a cumulative and amplifying effect (an organizational culture rife with microaggressive behavior becomes a fertile ground for microbullying behaviors), it is crucial to both educate your departmental or institutional culture about microaggressions and help your faculty and staff understand what they are, what they are not, and how they work. Identifying a microaggression Let’s look at two quick scenarios. SCENARIO A A white, male assistant professor says to a colleague, “Someone mistook me for a security guard.” I ask, “How did that make you feel?” He responds, “Fine. It was funny.” Is this a microaggression? Probably not. His feelings weren’t hurt. The incident did not relate to an aspect of his identity. No microaggression. SCENARIO B If you change the race of the individual in the same scenario, the outcome of the scenario might also change. An African-American, male, assistant professor says, “Someone mistook me for a security guard.” A […]

Financing and Planning Student Life Facilities

READ THE FULL SERIES This summer, we released an executive summary of the findings from a survey of institutions looking to add new student life facilities in the next year. You can read our executive summary here. Now, we are following up with lead architects and consultants who work with student life facilities in higher education. In this series of interviews, we are asking these lead experts to comment on the survey findings, trends they are noticing with student life facilities, and practical strategies they would recommend for colleges and universities that are seeking to take a more integrated approach to student life on their campuses. In this first interview, we have spoken with Eric Moss, director of the Student Life Studio at Ayers Saint Gross, and Julie Skolnicki on how institutions can adopt forward-thinking approaches to financing and planning student life facilities. 1. What especially struck you about the survey findings? JULIE SKOLNICKI, EdR.The Academic Impressions survey reinforces what we are seeing across the country: More thoughtful and integrated planning of student life facilities, but some ongoing challenges specifically related to funding hurdles. University planning for student life facilities has evolved significantly in the past 15 years: This evolution has led […]

Spotlight on Innovation: Making the Library Central to Adult Learner Support at The College of New Rochelle

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Faculty at the The College of New Rochelle already know that mentoring and research-rich courses are key for the success of the adult learners in their School of New Resources. Yet when Ana Fontoura, The College of New Rochelle’s Dean of Libraries, was tapped to help improve student success through innovative, collaborative learning strategies, she immediately noticed that the existing research only mentioned academic libraries in a supporting role, if at all. At many institutions, this may present a missed opportunity. After all, the academic library is uniquely positioned to bring together information and research services and provide spaces for learning, mentoring, and collaboration. That moving of the library from the support role to the center of a student success initiative with a focus on undergraduate research […]

Representing Your Institution Overseas – Like an International Travel Rockstar

Academic Impressions recently released the new International Travel Handbook: Engaging Constituents Abroad by leading global alumni relations consultant Gretchen Dobson of Gretchen Dobson, LLC. Dobson is based in Chengdu, China and has been recognized by the Chronicle of Higher Education as one of the leading “Innovators in Internationalization” for her work at Tufts University. To introduce you to her new handbook for higher-ed professionals traveling abroad — and to learn more about the impact she hopes this resource will have — we reached out to Gretchen Dobson for this interview. AI. Gretchen, why is this book so needed? What drove you to write it? Gretchen Dobson. Traveling domestically for work requires advance planning in research, logistics and coordination with both those with whom you travel and with whom you meet at your destination. Traveling internationally requires all of the above and more: more resources and an understanding about working within and across different cultures and with various constituencies (including prospective international students or the VIP alum who once attended your university) that require a different approach. I’ve been a road-warrior in international higher education for over twelve years and have shared my stories with the person sitting next to me in the […]

Safety and Risk Management Training for Faculty Leading Study Abroad: Part 1

May 2010. After some initial controversy over FERPA and student privacy, a set of documents from Laramie County Community College were made public, prompting a media flurry and providing a cautionary case of how one college may have mishandled a response to the suicidal behaviors of a student while leading a 2008 class trip to Costa Rica. The incident raises questions for institutions of higher education, including what training to provide for faculty and other trip leaders who are taking students abroad, so that trip leaders know how to respond in the event of an emergency and who to contact. The Chronicle of Higher Education noted that before Eastern Illinois University faculty members can teach courses overseas, they are required to complete a workshop on risk management and student health and safety. At Academic Impressions, we followed up with Wendy Williamson, director of study abroad at Eastern Illinois University, and Brent Barker, the University of Washington’s travel security and information manager, to learn: The Safety Workshop for Faculty Both Eastern Illinois University and the University of Washington require that faculty or study abroad program directors complete a several-hour safety and risk management workshop prior to the trip. The University of Washington also requires that […]

Developing Social Justice Training for Student Staff: One Administrator’s Experience

As the administrator of a one-person office at a small, private, liberal arts university, I rely heavily on my teams of student staff. Together we provide academic support for just over 2,000 undergraduate students and 200 graduate students through several targeted programs that lead to increased success and retention. Training my student staff is a vital part of our programs’ and our students’ success. To build my teams’ foundational knowledge around enhancing cognitive function as it relates to academic success, I developed a training program centered on evidence-based approaches to effective learning strategies. Leaning on scientific research and data lends credibility and relevance to the work we do. By helping students understand why strategies are effective and working with them to develop individually tailored approaches they can use now around their busy schedules, students begin to see my teams as legitimate and qualified resources as they start to realize improved success through their evolving approach to learning. Connecting our work to social justice Core-shaking events in the spring and summer of 2020 demanded a voice in this year’s training. As I reviewed materials to prepare my student staff of 40 for our work ahead, it became clear we would need […]

Spotlight on Innovation: How Kennesaw’s TAG Program is Creating Better Degree Completion Pathways for Transfer Students

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Transfer student support has seen something of a revolution over the last decade, as colleges have become increasingly aware that transfer students make up over 60% of all American undergraduates enrolled at four-year institutions, and that transfers often arrive without the system of peer support and transitional support services that have been made available to many first-year students. Many institutions, especially state flagships, have put in place robust transfer student support services or, in a few cases, established one-stop transfer student centers on campus. The one-stop approach for transfers remains rare, however, and it is more often that transfer student support is handled out of one department or office on campus. Bucking this trend is Kennesaw State University, which, with the aid of a $3.2 million First […]