Spotlight on Innovation: How Central Georgia Technical College Success Coaches Will Provide Collaborative Support to At-Risk Students

Here’s how Central Georgia Technical College is expanding a student success coach program, focusing especially on GED students and students placed in developmental education. SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. A little more than half of the students at Central Georgia Technical College are first-generation students who may not have the family support they need to successfully navigate college. Officials at the two-year college have spent more than a decade incubating strategies to effectively support first-gen and other underrepresented and academically underprepared students through graduation. This includes an effective model for using success coaches and a college success course to help guide students through their academic career. Now with the help of a $3.2 million First in the World grant, CGTC will expand the success coach model to all three CGTC campuses. They are also […]

Assessing Student Learning Outcomes: Surveys Aren’t Enough

In a recent Academic Impressions webcast, student learning assessment expert John Hoffman polled student affairs representatives from 200 institutions of higher education about their data collection methods for assessing student learning. Participants were asked to select their two most common methods of gathering data. The results were dismaying but perhaps unsurprising: …but, only: The reliance on surveys is telling. Surveys appear easy to design and deploy, but Hoffman cautions that there are a number of shortcomings with using surveys as your primary method of collecting data to assess student learning: KEYS TO EFFECTIVE ASSESSMENT: “ROLLING UP YOUR SLEEVES” “Surveys are valuable, but often what we get is the student’s self-report of their learning. Yes, you can test them within the survey, for instance by asking if the student can name three examples of services provided by your career development center — that invites more direct assessment of what they have learned. But to really get the data we need, we have to roll up our sleeves and collect data during interaction with the students.”John Hoffman, California State University, Fullerton KEYS TO EFFECTIVE ASSESSMENT: FOCUS ON COHORT LEARNING “You might be asking, ‘How am I supposed to assess learning in a […]

Five Things Department Chairs Need to Know About Fundraising

According to a January 2010 Academic Impressions survey of department chairs, 64 percent of department chairs felt that they were not adequately prepared to assume the role when they first began chairing their department. And of the various duties and responsibilities of the academic chair, 43 percent felt least prepared to address advancement and fundraising initiatives. Yet by virtue of the chair’s position, not only are there many times when a department leader will need to be involved in the conversation between a potential donor and the institution, there are also many times when the chair may need to be the only official involved in the conversation. This is because the donor may want to hear from the academic leader in his or her field of interest, rather than from a professional fundraiser. And as more institutions, both private and public, look to ramp up fundraising efforts, the role of academic leaders will become increasingly vital. We turned to Jason McNeal, Ph.D., consultant with Gonser Gerber Tinker Stuhr LLP, for his advice on what those new to the department chair position most need to know in order to take an active and effective role in fundraising. He offers these five […]

Scholarly Productivity and the COVID-19 Pandemic: Cultivating Community in a Remote Writing Group

Dr. Carol Anne Constabile-Heming, Professor of German, University of North Texas. Because of the isolation that resulted from the emergency shut down of colleges and universities as a response to the spread of COVID-19 in the spring semester, the sense of community that ordinarily germinates organically on college and university campuses all but vanished. This, coupled with disruption to the operations of scholarly organizations that normally host annual conferences and professional development opportunities, has acted as a barrier to scholarly productivity for many faculty members. This is especially true in the case of women and minoritized faculty who are shouldering the majority of caregiver duties, including caring for sick family members, supervising home schooling, shopping, cleaning, and cooking. In the midst of the often-impossible demands this places on one’s time, energy and focus, scholarly activity—most especially writing—can easily fall to the bottom of the incredibly long task list. Faced with my own uncertainties and concerns about moving my research projects forward, I longed for a way to recreate the serenity of summer. Summer break, for me, typically involves travel to archives in Germany, where I spend a minimum of four weeks concentrated on writing. I knew I was going to […]

11 Things You Can Do Right Now to Set Your Phonathon Up for Success

MORE RESOURCES FROM THIS AUTHOR Jessica Cloud, CFRE, is the author of Successful Fundraising Calls: A Phonathon Scripting Workshop, in which she critiques and revises 6 real phonathon scripts submitted by institutions across North America. In this book, you will learn the pillars of writing effective scripts; review sample LYBUNT, SYBUNT, young alumni, and future donor scripts; explore Cloud’s in-depth critique of the samples; and view revisions of the sample scripts. You can also read more of Cloud’s advice for phonathon managers in these complimentary articles: A Quick Assessment for Your Phonathon ScriptsHow Data Mining Can Increase Direct Mail AcquisitionHow Data Mining Can Increase Phonathon AcquisitionScripting for Acquisition Calls Here are 11 things you can do right now to set your phonathon up for success this fiscal year: 1. Cultivate your relationship with Advancement Services. The database folks are crucial allies for any fundraising professionals, but as a phonathon manager you are even more dependent than most other fundraisers upon the cooperation of this group for your success. Good data gives you a head start in phonathon. Bad data can hold you back all year. I recommend reaching out to gift processing and other advancement services staff now. Start by asking them […]

How Good is Your Crystal Ball?

with contributions from Amit Mrig (President, Academic Impressions)and Pat Sanaghan (President, The Sanaghan Group) How Academic Leaders Can Reinvigorate Forecasting and Planning Processes on their Campuses The recent surprise in the US presidential election results suggests that those who do not pay close attention to current trends and possible future events may be unprepared for sudden and impactful changes. This is especially a wake up call for those who are in leadership positions on college and university campuses. In today’s volatile environment, predictions that were once thought unlikely may actually have huge consequences. For example, many thought the call for free public higher education that surfaced several years ago was so unrealistic that it could be discounted. Now several states have enacted laws in that area. How many people predicted MOOCs, or even now have a good sense of their long-term implications? The FLSA executive ruling on overtime, originally due to take effect December 1, was stayed by a federal court. Competition from for-profit educational programs looked like it might be on the wane after the recent federal crackdown, but now the founder of Trump University is the POTUS, so what does that mean for the for-profit sector? How do […]

3 Ways to Rethink Career Services and Post-College Outcomes

Tracking post-college outcomes continues to be an urgent issue as students, parents, and lawmakers press colleges to quantify the value of a college degree. Tracking results, however, is only half the battle, says Branden Grimmett, associate provost for the Office of Career and Professional Development at Loyola Marymount University in Los Angeles.  Institutions that want to make a difference in their post-college outcomes need to transform their career services to better meet the changing needs of students and employers. Grimmett led the transformation of career services at St. Olaf College at the highly acclaimed Piper Center for Vocation and Career. This June he accepted a position at Loyola Marymount University, where he will re-imagine their Office of Career and Professional Development. We talked to him to learn more about why institutions need to re-envision their career services office now, what revamped programming looks like, and what steps you can take to take to move the process forward. Career Services Restructuring Needs to be Done Now Grimmett lists four reasons to reinvent campus career services: Awareness, engagement, and reputation are just as important as knowing where students land when they graduate. At St. Olaf, the economic turbulence between 2007 and 2009 […]

Start a Young Alumni Council? Yes or No?

WHERE THIS ARTICLE BEGAN… Ashlyn Sowell was a faculty member at AI’s conference on Strengthening, Strategy and Growing Engagement for Alumni Boards. This article was sparked by conversation among schools at the event who were considering the next steps for adding a board or council to their young alumni programs. Some critical questions were raised; here, we start to answer them. Should You Start a Young Alumni Council? The Answer is Maybe Volunteer groups can be a great asset, but do require cultivation and meaningful work to engage with your institution. Here we will talk more about how Gettysburg College made its decision and what the outcome has been. Gettysburg College has a strong history with its alumni board, dating back many years. Around 2008, alumni relations staff began thinking about ways to engage young alumni who made up a large percentage of the overall alumni population and had  unique ways that they wanted to interact with their alma mater.  As such, a proposal was made to the Board of Trustees, and we created the BOLD Council (Burgians of the Last Decade), a young alumni council of 25 members. The council’s strategies include ways to engage alumni through communications, interaction […]

Mental Health Resources for the Campus Community

Mental Health Resources for the Campus Community Create a “network of support” on your campus by training faculty and staff to recognize and engage with students experiencing mental health challenges. Why is a cross-campus approach to mental health so critical? Watch Anne Browning from the University of Washington make the case for faculty and staff involvement in mental health prevention and promotion. [h5p id=”61″] Click for Transcript Find Your Resources Do you want to better understand the current mental health landscape in higher ed? Are you prepared to support your students in the moment? How can you proactively support the mental health of your students? Connect to Issues and Conversations   Student Mental Health in Higher Education All-inclusive members have access to the Academic Impressions’ research brief that inspired this collection. After you’ve followed the link, click “View Now” to access the report.   The Role of Higher Ed in Providing Mental Health Services Listen to this podcast to hear 3 expert opinions on the appropriate scope of service and legal considerations for mental health services in higher ed.   Learning About Online Mental Health Tools  Download this handout to learn about 3 types of online mental health tools institutions are […]

Resources for Organizational Leaders

Resources for Organizational Leaders Leadership doesn’t happen by accident. It takes intentional development, a shared language, and a deep commitment to collaboration. The Five Paths to Leadership® framework offers the flexibility and depth to help you grow individual leaders, strengthen teams, and embed a leadership culture across departments and divisions. This path is ideal for: Senior leaders and executives HR and organizational development professionals Campus-wide leadership and strategy teams Why Embed Five Paths in Your Leadership Strategy Effective leadership strategy starts with the right foundation. Embedding the Five Paths model into your leadership development efforts enables you to: Give leaders and teams a shared language for understanding leadership styles Build trust, collaboration, and psychological safety across departments Improve communication, decision-making, and innovation Support leaders at every level — from emerging supervisors to senior administrators Create a more resilient and adaptive leadership culture Bring Five Paths to Life on Your Campus Five Paths can support institutional transformation through a variety of delivery models. Here’s how you can bring it to life at scale: Self-Assessment Licenses Make the Five Paths self-assessment available across your department, division, or institution. Choose from individual, team, or enterprise-level licenses to create shared language and foster cross-functional […]