3 Tips for Re-admitting Stop-Outs

This article offers critical tips gleaned from two of the earliest and successful college stop-out re-enrollment programs – the University of North Carolina at Charlotte’s 49er ReAdmits and 49er Finishers, and Harper College’s Completion Concierge. It is a must-read if you are thinking of starting your first stop-out program. Looking to boost completion rates, more colleges are reaching out to students who left the institution or “stopped out” due to family, life, and career changes — or due to financial hardship — but who either qualify for a degree or other credential without realizing it, or are within a few courses of completion. In 2010, we interviewed Demaree Michelau, WICHE’s director of policy analysis, for her advice on the key barriers stop-outs face in returning to campus and how institutions can begin to address them. In this new article, we review two highly successful programs — one at a four-year institution and one at a two-year institution — and we have asked those leading the programs to share tips and advice that may be replicable at other institutions. Our two sample programs are the University of North Carolina at Charlotte’s 49er ReAdmits and 49er Finishers, and Harper College’s Completion Concierge. […]

Habits of Highly Effective Higher-Ed Professionals, Part 2: Finding Your Purpose

Recently, I published the article “Habits of Highly Effective Higher-Ed Professionals,” talking about how (and why) higher-ed professionals need to take Stephen R. Covey’s advice about “sharpening the saw” to life. That article stressed the importance of professional development to our careers and our effectiveness. Now I want to take a step further and discuss another habit of highly effective higher-ed professionals: creating a purpose statement to provide your career and life with lasting fulfillment. It sounds simple, but often is anything but. I’ll talk about:  1. Why You Need to Pursue Purpose, Not Happiness Recently, I was having lunch with a friend and former colleague. We were reminiscing about the “good ol’ days” when we worked together as consultants. It had been years since we had met for a meaningful conversation. I found that as I explained the journey that had taken me from full-time consultant/part-time professor to full-time professor/part-time consultant, I realized that I had never been “myself” in front of him…until this moment. Whether in a team meeting or a golf outing with a client, I had always felt that I had to be someone who I really wasn’t. I hadn’t been happy with who I was. I had spent the […]

Spotlight on Innovation: How Georgia Tech and AMAC Are Working to Make Course Materials More Accessible

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Despite increased demand for more accessible course materials for disabled students, there is often a lot of inertia on the part of the textbook industry. Georgia Tech’s Bob Martinengo, who serves as the accessibility solutions publisher outreach specialist for AMAC Accessibility Solutions—an organization that is part of Georgia Tech’s College of Architecture, and that was incubated out of the University System of Georgia in 2005—offers this theory for why some changes have been slow: “The industry has often said ‘yes, but we are concerned about cost’ or ‘we’re working on this project, but maybe tomorrow.’ The problem has been around so long that there’s little measurable movement.”Bob Martinengo, AMAC and Georgia Tech Martinengo wants to see two things change, in particular: Rethinking the Market “The overarching theme is […]

Engaging International Alumni

With the balance of wealth shifting overseas — and with more colleges and universities increasing their international enrollment — international fundraising is likely to play an increasingly larger role in development at North American institutions. To learn how institutions can get started in such an effort, we interviewed Gretchen Dobson, the past senior associate director for alumni relations at Tufts University and the principal and founder of Gretchen Dobson Consulting, LLC, a consulting firm focused on helping educational institutions, nonprofit member organizations, and consulate/embassy education officers facilitate alumni engagement and advance international programs. Dobson has also authored the book Being Global: Making the Case for International Alumni Relations (CASE, 2011). A TWO-PART LOOK AT THE CHALLENGES After speaking with Dobson, we’re offering these two articles to help you think through some initial steps for getting started with international fundraising: Dobson recommends several steps that make all the difference in launching an effective effort: Telling the Story As with any fundraising effort, the key to being effective is to tell a story about what your institution can help potential donors achieve with their time and money — not just a story about how they can help you with their time and […]

Advising Students in Crisis: 7 Approaches to Maximize Advisors’ Effectiveness

This article is an excerpt from Sue Ohrablo’s acclaimed book High-Impact Advising: A Guide for Academic Advisors, which you can find here. Over the past few days, three different students have made comments to the effect of, “I am so glad I called. I almost didn’t. Honestly, before I called I had pretty much decided to withdraw from the program.” By the end of my discussion with each of these students, the student decided to persist and agreed to continue a dialogue that would help them to succeed. When students are in crisis, they are most vulnerable. They are apt to make rash decisions if they feel isolated and unsupported. If they have even one person within the institution on whom they know they can rely, it may make all the difference in retaining them. Being able to have that conversation effectively with an at-risk student at the most critical moment is key. I want to share seven approaches that advisors can use to maximize their effectiveness and establish a reputation as someone to whom a student can turn. 1. Be Reliable and Available Advisors can establish themselves as reliable advocates by consistently providing comprehensive advising and by making time for students, […]

Keys to Cultivating Emotional Intelligence as a Department Chair Part One: Awareness and Emotional Intelligence

Academia’s leadership challenge is that almost none of us have been trained to manage people, much less other academics; almost none of us have significant, sustained leadership development opportunities; most academic chairs are happy to step back into faculty roles. Emotional Intelligence can help us be more effective and resilient, as leaders and as members of the department team. This article is the first in a series. Here at the outset, I’d like to define awareness (as a foundation for emotional intelligence) and then share a three-stage awareness-building exercise that—while it does entail considerable reflection and emotional work—can be done quickly, even amid all the pressures of a department chair’s week. When I’ve worked through this exercise with other chairs, it has helped develop self-awareness and awareness-of-others. Later, in the articles that follow, I’ll share further ideas and exercises that are intended to help chairs (and other academic leaders) to develop strategies for navigating the workplace in what is hopefully a healthier way—and to build greater resilience over time. “I’m aware of that…” I am a philologist. I say this without too much self-deprecation or, to be truthful, apology, but it is relevant here because – like all of our […]

Forecasting the Fall: Calamity or Opportunity?

In these rough waters, higher education leaders cannot indulge the luxury of sitting back and waiting to see what everyone else does. Whatever happens with the pandemic or the economy, we are not going to see a simple “return to normal” or to the conditions under which our institutions operated in January, and leaders must take decisive action if they are to position their institutions for a changing future. by John King, Ed.D., strategic consultant, recently interim provost at the College of Western Idaho Higher education finds itself at a tipping point where leaders must make decisions about how to respond to today’s chaotic world situation: Return operations as they were, or adjust to a changing world? As of this writing, COVID-19 has infected over two million Americans, that we know of. Experts are saying that we are at the front end of this pandemic curve as opposed to its end. We are also experiencing an economic downturn that has caused massive unemployment and officially thrown the country into a recession. On top of all that, recent civilian deaths at the hands of police have led to nationwide protests over racial and social inequality and excessive police violence against minorities. […]

The Words We Use: How Higher Ed is Responding to Calls for Culturally Relevant Pedagogy

Increasingly, faculty leaders are responding seriously to the call for more “culturally relevant pedagogy,” referring to more inclusive classrooms and pedagogical styles. This article draws on findings from a recent inquiry into how institutions are thinking about equity within pedagogy. In late 2019 (prior to the COVID-19 pandemic), I conducted 28 phone interviews with both administrators and academics in higher education, from distinct universities. I spoke with leaders of Centers for Teaching and Learning, leaders in Diversity, Equity, and Inclusion, and faculty in leadership positions. My research also included a review of timely literature on this topic. In this article, I share a quick snapshot of how institutions are responding to the call for culturally relevant pedagogy. by Ashvina Patel, Ph.D., Research Analyst, Academic Impressions Want more articles and reports like this one delivered to your inbox? Sign up for our free Daily Pulse on higher education. The Words We Use What do we call the effort? “Decolonizing curriculum,” “decolonizing the classroom,” “culturally relevant curriculum,” “culturally responsive materials,” “inclusive pedagogy,” “inclusive teaching content,” “diversity in curriculum,” “hidden curriculum,” and “uncovering implicit bias” are just some of the words higher education institutions are using to describe a change that is both […]

Operationalizing and Sustaining New Academic Programs

Also in this series: Is it Time to Launch that New Academic Program? The Art and Science of Answering that Question Feasibility Checklist: The Science of Bringing New Academic Programs to Life Financial Modeling for New Academic Programs Sustaining New Academic Programs: 5 Key Factors In my previous articles in this series, I outlined a blueprint for new academic program development and stressed the importance of a balanced approach. Understanding that it is impossible to capture all variables on the front end, the potential viability of a program is difficult to assess until that program is up and running. While having a discipline around new program development ensures that you will anticipate most of the important potential impact issues, maintaining a culture of flexibility and responsiveness once the program is launched is equally critical for the program’s success. As the great American novelist Thomas Berger once wrote, “The art and science of asking questions is the source of all knowledge.”  Indeed, cultivating a spirit of ‘question asking’ and ‘wide-eyed vigilance’ as a program is embedded within your organizational culture and context, while not easy, is nevertheless a foundational pre-requisite for long-term viability. Over the past decade, we have successfully implemented […]

Disintermediation: The Changing Demands of Alumni Relations

When I hear an alumni relations professional say that alumni relations programs have been disintermediated from their alumni, more often than not, I cringe. The theme of disintermediation, or the thought that social media and other technologies have decreased the alumni’s “need” for their alma mater, crops up often, and while it should signal a change to which we as alumni relations professionals must adapt, it is often misused as an excuse for why our programs are dying. The Challenges We’re All Facing It’s no wonder that the alumni relations profession is facing dynamic change. Since the founding of the oldest alumni association at Williams College in 1821, the profession of alumni relations has been built on traditions of the alma mater. Looking back instead of looking forward, alumni associations love to celebrate long-held traditions, and prefer to stick with existing programs, services and people because “we’ve always done it that way.” For many institutions, the typical set of activities includes a homecoming, reunions, alumni directory. Historically, these have been possible primarily because the alumni association was the glue that connected long lost friends to one another and to the institution. But, with the advent of the internet, even prospective […]