6 Things Executive Leaders Should Know about Attracting and Retaining Effective Academic Advisors

It’s nothing new. While 2022 has brought what is being termed “The Great Resignation,” advising administrators have been struggling to attract and retain qualified, effective advisors long before the COVID pandemic and its budgetary and emotional challenges. One of the most overused, under-applied mantras in higher education is, “students first.” It sounds great, but what are you doing to achieve it? I’ve seen countless schools proudly roll out a campaign with flashy signs, social media, and t-shirts. Let’s tell our students how much they mean to us and how we are committed to their success! But, during all of these transitions, I seldom see a real commitment to ongoing, sustained support for students. Programs and personnel seemingly change with the wind as a new, student-centric trend is established. Academic advisors are central to the mission of supporting students and providing accurate, timely assistance to them. Advisors are among the first institutional personnel that students meet, as well as the last they encounter as students transition out of the institution. Yet, contrary to the often-stated mission of “students first,” advisors often receive inadequate pay, training, supervision, and recognition, which can lead to advisor ineffectiveness and/or outright departure. By treating advisors as […]

Gateway Math: A Close Look at Miami Dade College’s Approach

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. 2015 was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. When Florida passed a law making college placement tests optional for recent high school graduates, institutions were left to grapple with how to address the needs of students in college-level math who previously might have been routed to developmental courses. (Under the 2013 law, even if students do choose to take the optional placement exam, they may still enroll in regular courses even if their test results indicate the need for developmental work.) At Miami Dade College, enrollment has skyrocketed in the first college-level course in the math sequence, MAT 1033, while enrollment in developmental math courses dropped by more than 40 […]

AMP UP: A Study of New Approaches to Math Remediation at Bergen Community College

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. 2015 was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. More colleges are trying new approaches to math remediation to improve persistence and graduation rates for students who test into developmental courses, but there isn’t much data on which approaches prove most successful. To remedy this issue, Bergen Community College is partnering with Union County College in launching a new study funded by a $2.6 million First in the World grant to see which approaches to math remediation make the greatest difference to students. The project, “Alternatives to Math Placement, An Unprecedented Program” (AMP UP), will allow Bergen and Union County to compare the effects of various approaches. We talked to William Mullaney, vice […]

A Conversation in Fundraising We Need to Have

We asked Jason McNeal to share the philosophy behind his unique handbook and why he feels that training on effective contact reports can be – in the long term – a game-changer for development shops. An interview with Jason McNeal (Gonser Gerber LLP), author of  Writing Meaningful Contact Reports: A Handbook for Fundraisers. AI.Jason, thanks for this conversation. To get started, why do you think this handbook is especially needed?Jason McNeal.Every higher-ed institution is looking for the advancement part of the enterprise to be as effective as it can possibly be. Part of that effectiveness relies on how well we know our donors. And the mechanism for showing evidence that we know our donors well is the recording of our business with them. Contact reports do that for us. They capture the most important aspects of a donor’s contact with the institution and hopefully provide permanently records that so that the advancement shop can build a body of knowledge about that donor and their relationship to the institution. But how effective are we, actually, at doing that? AI.Could you say more about that, Jason?Jason McNeal.Well, here we have this very important component of our work — that is key to becoming more effective […]

Challenging Androcentrism in the Academy: Creating Environments that Empower Risk Taking and Confidence in Women Leaders

In a culture of androcentrism, women are likely to be stymied by a reluctance to take risks. Moreover, women who have a well-developed sense of confidence often present it differently from men. How do we shift the culture within our institutions? by Rosalind Spigel, Organizational Development Consultant and Leadership Coach, Spigel Consulting  In this fifth article in our series on Challenging Androcentrism in the Academy, we’ll look at a set of leadership traits and behaviors we identified earlier in the series: confidence, achievement drive, and tempering assertiveness. If you find this article useful, you may also be interested in the upcoming conference Women’s Leadership Success in Higher Education. Confidence “Confidence isn’t optimism or pessimism, and it’s not a character attribute. It’s the expectation of a positive outcome.” ― Rosabeth Moss Kanter In an androcentric, male-dominated setting, women are likely to be stymied by a reluctance to take risks. When someone fears she will be judged differently, she is less likely to go out on a limb, step up, or raise her hand. For this reason, going for an assignment without knowing in advance exactly how to accomplish it generally takes more courage for a woman. Research shows that this confidence gap between […]

Habits of Highly Effective Higher-Ed Professionals, Part 2: Finding Your Purpose

Recently, I published the article “Habits of Highly Effective Higher-Ed Professionals,” talking about how (and why) higher-ed professionals need to take Stephen R. Covey’s advice about “sharpening the saw” to life. That article stressed the importance of professional development to our careers and our effectiveness. Now I want to take a step further and discuss another habit of highly effective higher-ed professionals: creating a purpose statement to provide your career and life with lasting fulfillment. It sounds simple, but often is anything but. I’ll talk about:  1. Why You Need to Pursue Purpose, Not Happiness Recently, I was having lunch with a friend and former colleague. We were reminiscing about the “good ol’ days” when we worked together as consultants. It had been years since we had met for a meaningful conversation. I found that as I explained the journey that had taken me from full-time consultant/part-time professor to full-time professor/part-time consultant, I realized that I had never been “myself” in front of him…until this moment. Whether in a team meeting or a golf outing with a client, I had always felt that I had to be someone who I really wasn’t. I hadn’t been happy with who I was. I had spent the […]

As a Leader You Need Honest, Direct Feedback – Here’s How to Get It

“If you’re not getting information or feedback on a regular basis that is uncomfortable for you, go seek it out.” One of the traps a higher-ed leader can fall into is in believing that they are receiving accurate feedback when in fact their colleagues and team members are holding back. Here’s a way to break through that trap: an anonymous 360° feedback process. This article is adapted from an excerpt of Pat Sanaghan’s book How Higher-Ed Leaders Derail: A Survival Guide for Leaders. For leaders in higher ed, I cannot stress enough that you have to be proactive in encouraging (and rewarding behavior that fosters) a climate of candor and transparency. If others around you are not pushing back on your ideas, sharing different perspectives, and asking the tough questions, you may not realize how your leadership is actually being received. It’s very likely that you have an inaccurate and incomplete picture. In How Higher-Ed Leaders Derail: A Survival Guide for Leaders, I refer to this situation as “the seduction of the leader,” a common dynamic in which leaders are “seduced” into believing they have all the facts when in fact, they don’t. It is a dynamic that, if allowed […]

In Busy Higher Ed, 3 Ways to Foster Our Own Learning

We work at institutions of higher learning, but are we doing enough to foster our own learning? RELATED RESOURCES:10 Tips for Optimizing the Return on Professional DevelopmentScorecard: How Do Higher-Ed Institutions Leverage Professional Development?Full Report: The State of Professional Development in Higher Education (February 2016) by Mickey Fitch, Academic Impressions As professionals within higher education, our own practice should include ongoing education, development, and growth.  All too often, though, we treat professional development as a seasonal or occasional practice, not a regular practice. Just as we encourage our students to attend class regularly, read textbooks, and apply what they’ve learned, we should bring that same rigor to our own learning process as we develop in our careers. Yet each day, we are bombarded with information. How do we sort through it and prioritize what’s important? How do we know what to pay attention to? How do we make our professional development both more impactful and easier? Here are some practical tips. 1. How to make sure you’re paying attention to the right things: I recommend creating automated daily digests that get delivered straight to your inbox. We know that a world of information is available at our fingertips, but we need easy […]

A Close Look at Rio Salado College’s Approach to Boosting Success for At-Risk Online Students

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges, universities, and organizations that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. 2015 was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. If you’re looking for ways to assist online students who are academically under-prepared, you may want to watch Rio Salado College’s developing research project, PLan for Undergraduate Success (PLUS). The two-year college’s latest initiative targets new students pursuing an associate degree or planning to transfer to a four-year institution, and will allow Rio Salado to route additional support and preparation to these students. Assisted by a $2.7 million First in the World grant, the college hopes to increase degree completion and persistence by personalizing learning, supporting students with a college success course and facilitator, and by offering an online boot camp […]

Free Webcast: Accelerate Your Professional Growth: A Forum for Chiefs of Staff

FREE WEBCAST RECORDING Accelerate Your Professional Growth: A Forum for Chiefs of Staff Join other Chiefs of Staff to grow your skillset, support network, and influence on campus. The Chief of Staff role is a relatively new and evolving entity on college campuses. The role is often vaguely defined and consequently, locating resources and support systems to be successful in your position can be a challenge. Join us for this free recorded discussion as we explore tactics and resources to help grow your skillset, create a support system, and utilize your unique position to advocate for change. This discussion was led by Max Allen from Clemson University and Brittany Williams-Goldstein from Ramapo College, two accomplished Chiefs of Staff who shared what they have learned from their experiences. Who Should Attend If you are a current or aspiring Chief of Staff or you are in a similar role of support for a President, Chancellor, Provost, or other leadership position charged with implementing initiatives across constituents, you will benefit from this recorded discussion. Agenda During the recorded webcast, you will hear ideas, experiences, and challenges within the following topic areas: 1. Identifying and Building Critical Competencies as Chief of Staff In this […]