“Let us never underestimate the power of a well-written letter.”– Jane Austen, Persuasion A decade ago, when I was getting started in the legal department at Missouri State University, one of our campuses became embroiled in a turf dispute with another educational institution. Stakeholders from both institutions met to explore collaborative options. The stakeholder meeting was wholly unsuccessful. In a last attempt to avoid an inevitable clash, our general counsel asked me to draft a message from our president to the other institution’s president (along with staff at the state department of higher education) advising them to stand down. Before drafting the letter, I met with the president and the other stakeholders who had attended the meeting. From their perspective, the offers made at the meeting were comically unreasonable. We felt disrespected and grossly undervalued. Based on those conversations, I decided the letter should be professional, but aggressive and decisive. I also decided the letter should be short and concise to convey our strength and confidence. I drafted a scathing letter, designed to evoke a negative reaction. The letter: No apologies. No sugarcoating. No counteroffer. No offers to meet again. I nervously delivered the letter to my president. He read […]
In 12 years, the number of food pantries on college campuses has grown from 1 to 700. However, due to the cultural stigma of facing hunger, the existence of a food pantry, by itself, does not solve the issue of student food insecurity. In early 2019, the Hope Center reported that up to 45% of today’s higher education students face food insecurity. Many colleges and universities are responding to this alarming number by creating on campus food pantries to meet students’ dietary needs. In 2007, the College and University Food Bank Alliance knew of only one food pantry operating on a college campus. As of October 2019, the Government Accountability Office estimated that this number had grown to more than 700! While this growth is remarkable, the existence of a food pantry does not guarantee that food-insecure students are receiving the assistance that they need. The cultural stigma associated with facing hunger in the United States, of being seen by their peers receiving free food, can discourage students from utilizing on-campus pantries. The fear of stigma leaves administrators tasked with pantry operation with some difficult logistical choices: While conducting research into the many challenges of addressing food insecurity in higher […]
The University of the Virgin Islands (an HBCU with campuses on St. Thomas and St. Croix US Virgin Islands) saw their alumni giving rate increase from 13% to 42% in the past year during the institution’s “50 for 50 Campaign” celebrating UVI’s 50th anniversary. What is especially noteworthy about this jump in giving rate is how UVI did it: rather than relying heavily on reunion, other on-campus events, or even alumni events in other locations to boost giving rate, UVI reached out to alumni at 30 local community events and festivals throughout the year. Rather than just bring alumni back to UVI, their annual giving and alumni affairs staff and volunteers went out into the community to find their alumni — where their alumni were already gathering. Intrigued by UVI’s ambitious (and effective) alumni outreach, we interviewed Linda Smith, UVI’s director of annual giving and alumni affairs, and Nanyamka Farrelly, UVI’s public relations officer, to learn more about UVI’s approach in the past year. Here is what they shared with us. Academic Impressions (AI): Linda, Nanyamka, thank you for joining me for this conversation. I am fascinated by your approach. What did your participation at these community events look like? […]
Use Our Learning Plans to Combat Burnout and Gain New Skills Become a member to gain access to all learning plan resources. Start our member favorite learning paths for a deeper dive into current challenges around workplace culture and communication. Become a member to get full access to these plans. We will also work to match you with the resources that align with your development goals and create custom learning plans for you and your team. Workplace Culture and Morale Approx. 8.5 hours Learn how to maintain a positive workplace culture and morale within your team by building resilience, integrating inclusivity, engaging in empathy, reducing bullying, understanding microaggressions, and more. Download the Learning Plan Effective Communication Approx. 6.5 hours Learn how to manage conflict, confront toxicity, and cultivate an engaging persona on your video calls. Download the Learning Plan Professional Communication Approx. 8.5 hours Learn the most crucial communication skills you need as a leader navigating through remote work and high-anxiety times. Download the Learning Plan Our current members are using custom learning plans to: Create a development plan to achieve a particular strategic goal Help team members stay engaged and motivated over the summer Provide a focused plan to […]
Learn a process for developing creative and customized stewardship plans for your highest-level donors. How can you learn unique information about your donors and use it to form stewardship plans that create meaningful moments and encourage subsequent gifts? Join us online to get a collection of creative ideas for your top donor stewardship plans – ranging from campus visits to speaking opportunities to meetings with gift beneficiaries. Since not every idea is appropriate for every donor, we’ll help you map the ideas to important donor preferences so that your plans have maximum impact.
The main element missing from most peer leader programs is training rooted in outcomes-based learning strategies. Without this, your peer leaders may clearly understand what’s expected of them, but be ill equipped to meet those expectations. Join us online to learn how you can reconfigure your peer leader training by utilizing outcome-based, active learning strategies that model how peer leaders can develop productive relationships with their mentees. Our expert instructor will share ideas for applying this approach to peer leader trainings before and during the term.
Campus recreation facilities have evolved into hubs for student academic, social, and physical engagement. Institutions as diverse as the University of Alabama, Macalester College, the University of Wisconsin – River Falls, and DePauw University have taken very intentional approaches to designing their recreation facilities in ways that contribute to an improved quality of life for their campus communities. This week, we interviewed George Brown, the executive director of recreation at the University of Alabama. In the podcast below, Brown discusses how his campus has utilized the trends of modern recreation facility design in an on-campus facility that will meet both current and future student needs — and how this effort will help his institution continue to take positive strides in enrolling and retaining students. Podcast: An Interview with George Brown, University of Alabama Key Questions to Ask Your Design Team To ensure a recreation facility that meets student needs, George Brown recommends asking the following questions during the design process: See Upcoming Facilities Events
by Lisa Cook, Academic Impressions Why We’re Taking a Close Look at FAU Florida Atlantic University has piloted several innovative strategies for providing students more timely advising and support. In fall 2014, FAU’s University Advising Services office started a resident hall outreach but struggled to come up with a plan to reach out to commuter students, who frequently attend part-time and only in the evening due to work and family commitments. Historically, all university offices closed at 5, which posed an additional challenge to reaching out to students with full-time jobs. The reality is that commuter students, who are often part-time, take longer to graduate, making outreach to that population especially critical. We talked with Joe Murray, director of University Advising Services, to learn more about the initiative. Taking Advising to the Parking Garage The idea to reach out to commuter students was the brainchild of Florida Atlantic University academic coach and advisor Jennifer Coisson, who herself had once been a commuter student and knew that commuter students often miss out on campus support services. Yet outreach to these students is difficult because FAU doesn’t have commuter lounges or any one spot on campus where commuter students congregate. Except the […]
Whether you’re a new research development professional (RDP) or an RDP new to your institution, you need to orient to your institution’s structure and research landscape. Where can you gather tools and intel that will further your institution’s research mission, and how can you share them widely? Join us online to learn the fundamentals of communicating across institutional silos to connect the people and resources needed for high-quality research – especially interdisciplinary research. You will leave with concrete tips on how to gather and share useful information, including: Publications you should read Meetings you should attend Key people you should connect with
We oversee an undergraduate program consisting of approximately 2700 students in a typical college of business at a large, public land-grant institution. Being a business school, we constantly look for ways to adapt to the changing environment and to find opportunities to make our operations more efficient and effective. Applying these basic business principles to academia is becoming more necessary in an environment of declining student populations and increasing costs. The Covid-19 pandemic caused a major disruption in the way academia operates, and such disruptions often lead to fundamental changes in the environment in which an organization exists. Those that adapt quickly have an opportunity to take advantage of these changes, but those that assume things will “return to normal” are often left behind. You don’t want to be the shop renting videotapes in the era of the internet, and you don’t want to be the school focusing primarily on classes held in brick-and-mortar facilities when many of your students have spent a year taking courses online. We were certain that the disruptions caused by the pandemic, especially a year of almost fully online instruction, would lead to changes in the educational desires of our student population, and that identifying […]
