Discovering and Acting on Your Students’ Post-Pandemic Online Preferences

We oversee an undergraduate program consisting of approximately 2700 students in a typical college of business at a large, public land-grant institution. Being a business school, we constantly look for ways to adapt to the changing environment and to find opportunities to make our operations more efficient and effective. Applying these basic business principles to academia is becoming more necessary in an environment of declining student populations and increasing costs. The Covid-19 pandemic caused a major disruption in the way academia operates, and such disruptions often lead to fundamental changes in the environment in which an organization exists. Those that adapt quickly have an opportunity to take advantage of these changes, but those that assume things will “return to normal” are often left behind. You don’t want to be the shop renting videotapes in the era of the internet, and you don’t want to be the school focusing primarily on classes held in brick-and-mortar facilities when many of your students have spent a year taking courses online. We were certain that the disruptions caused by the pandemic, especially a year of almost fully online instruction, would lead to changes in the educational desires of our student population, and that identifying […]

Parking Garage Advising: How Florida Atlantic is Test Driving a New Approach to Advising Commuter Students

by Lisa Cook, Academic Impressions Why We’re Taking a Close Look at FAU Florida Atlantic University has piloted several innovative strategies for providing students more timely advising and support. In fall 2014, FAU’s University Advising Services office started a resident hall outreach but struggled to come up with a plan to reach out to commuter students, who frequently attend part-time and only in the evening due to work and family commitments. Historically, all university offices closed at 5, which posed an additional challenge to reaching out to students with full-time jobs. The reality is that commuter students, who are often part-time, take longer to graduate, making outreach to that population especially critical. We talked with Joe Murray, director of University Advising Services, to learn more about the initiative. Taking Advising to the Parking Garage The idea to reach out to commuter students was the brainchild of Florida Atlantic University academic coach and advisor Jennifer Coisson, who herself had once been a commuter student and knew that commuter students often miss out on campus support services. Yet outreach to these students is difficult because FAU doesn’t have commuter lounges or any one spot on campus where commuter students congregate. Except the […]

Supervising Multigenerational Teams: Building Understanding to Support Success

Your team may have up to five generations working together, a phenomenon that is unique to our time in history. This generational diversity makes our teams stronger and more ready to meet the needs of an increasingly diverse student population. To leverage the full strength that comes from this generational diversity, however, supervisors must first understand the value of and know how to appreciate the unique styles and preferences of each team member.   Join our facilitator and your peers across the country to share best practices and experiences for increasing all of our understanding on successfully supervising multigenerational teams. You will come away from the training with the following:  

Navigating a virtual provost search during the pandemic

The below piece tells the story of Cal State Fullerton’s experience conducting a provost search virtually during the COVID-19 pandemic. The story is written from two perspectives: the first from the institution’s Vice President of Human Resources, Diversity, and Inclusion and Search Committee Chair; and the second from the now sitting provost. By sharing their experience, the article authors hope other institutions that find themselves embarking on a search in this continued virtual environment can gain ideas that positively impact the process. Perspective #1: David Forgues, Search Committee Chair and Vice President of Human Resources, Diversity, and Inclusion Pre-pandemic: Starting a provost search When our interim president was made permanent by the board in May of 2019, high on his list of priorities was to search for and appoint a new provost. Three interim provosts had served in the position since the last permanent provost departed. As we moved into fall and kicked off the search, we had no idea what was in store. We planned for this search along the normal cycle with groundwork to be completed in fall and advertising and recruitment over winter break and into the start of the spring semester. That would set us up […]

Campaigns: Staffing, Training, and Supporting Frontline Fundraisers

In order to meet your campaign goals, it is essential to ensure you have the proper staffing levels, particularly for frontline fundraisers. In this program, our expert facilitator will provide practical tips for staffing, training, and supporting your frontline fundraisers as you ramp up for a comprehensive campaign. Throughout this webcast, you will learn to: Strategically align your team’s talent with the vision of your campaign Use benchmarking with peer and aspirant institutions to provide insights for staffing needs and patterns Gain insights around the tactics and strategies necessary to hire and on-board new fundraising staff to ensure campaign success.

Hiring and Onboarding Diverse Talent: Where are the Gaps?

Recruiting and retaining diverse faculty and staff talent must be a key priority for colleges and universities. However, hiring diverse and high-performing talent can be challenging due to limited resources, perspective, and commitment. To dig deeper into some of the challenges, we reached out to a panel of three experts: We asked each panelist to discuss the gaps they see in how institutions are hiring and onboarding diverse talent. What are most institutions not thinking about? What should they be thinking about? Here are their answers: Liz Ortiz, DePaul University. The gap that I see is: Why do our intentions not match our results? If I had a room full of search chairs and I asked, “Is diversity important in your searches?” — the answer would be yes. Yet the results we see are often the same hire after hire with little to no diversity in the final selection. Often we hear it is a pipeline problem or a competition problem as qualified candidates are highly sought after and therefore out of reach. However, it could be a systems problem that is recreating the same results over and over again. In my experience, there are several factors that can lead to […]

Foundations of Auditing Endowed Funds

Knowing and communicating the financial health of your endowed funds will show your donors that their gift remains in good hands, which increases the potential for further giving. Now is the perfect time to review your endowed funds to ensure they remain: Legal: In compliance with rules and regulations Possible: To be rewarded according to fund criteria Practical: Able to be administered within reasonable limits Join us for a three-hour virtual training to develop a plan of action for your next endowed funds audit. You will learn a step-by-step process to help you confirm whether your endowed funds are meeting both institutional compliance and donor intent. You will also identify potential risks and communication strategies for donors whose funds have been misspent, unspent, or are underwater. You’ll walk away with clearly defined next steps that will help you move your endowed fund audit forward.

Sarah Edwards

Dr. Sarah Edwards is a tenured professor in the Teacher Education Department and currently serves as an active participant in the administrative decision-making processes in the Academic Affairs Office at University of Nebraska Omaha. Her position is responsible for assisting the Senior Vice Chancellor in planning, directing, evaluating, and developing undergraduate academic programs; collaborating with other divisions of the University to analyze and develop recommendations in response to evolving issues; and providing leadership for developing and achieving strategic initiatives.  Those primary responsibilities include leadership for meeting the goals and objectives of the University’s strategic plan for undergraduate education; implementation and administration of policies and regulations affecting students; and leadership and facilitation for the processes of curriculum development. In addition, this position is responsible for leadership and support for Academic Learning Communities, such as the Susan Thompson Buffett Scholars and the Army and AFROTC detachments, as well as coaching and guidance for the University Honors Program, National Honors, Scholarships and Awards, and oversight and planning of the Student Honors Convocation.

Supporting Student Mental Health During the Current Crisis

Continuing to support student mental health needs in the midst of the COVID-19 pandemic is critical. Stress and anxiety are high, and current circumstances are causing hardship for many. Student affairs leaders and counseling center directors are operating as best they can in this environment, while simultaneously navigating rapidly-evolving institutional responses and balancing their own well-being. Join us for this webcast recording where we facilitate a conversation with Kelly Wesener-Michael, Associate Vice President for Student Affairs & Dean of Students at Northern Illinois University, and Kristen Gray, Director of Counseling & Psychological Services at Hope College. In this open discussion space with our experts and your peers, we shared strategies, current approaches, and decision points related to the following items:

Key Considerations for Institutional Naming Plans and Policies

With an uptick in issues between institutions and major donors, staying current on philanthropic naming issues is more important than ever. Having sound naming policies will help you protect your institution’s reputation and bottom line. Join us online for a two-part webcast series that will help you adjust your naming plans and policies to account for today’s complex and dynamic environment. Session 1 will share considerations for valuing your opportunities that will help you validate your approaches. Session 2 will help you update your naming policies to ensure that you meet the needs of both the donor and the institution.