Improving Student Success: A Conversation with the Incoming President of WICHE

Being based in Colorado, we were excited to hear that our current Lt. Governor, Joseph Garcia, was named the new President of the Western Interstate Commission for Higher Education (WICHE), which works to expand access and opportunity across its 16 member states and territories. Garcia will begin his new role in July. Previously, Garcia served as the president of Pikes Peak Community College and the president of Colorado State University – Pueblo. Having served across such a diversity of roles, Garcia has a unique and multifaceted perspective on higher education. Recently, I had the opportunity to meet with the Lt. Governor and gather his insights on the ongoing shift in focus to student outcomes and how higher-ed institutions will need to adapt in the years ahead. An Interview with Joseph Garcia Amit Mrig. You’re in a unique position, having served as the president of a community college, the leader of a 4-year institution, having run the Higher Education department for the State, and having served also as Lt. Governor. Given these multiple viewpoints, what do you see as the biggest challenges confronting higher education? Joseph Garcia. When we started community colleges–when we first started talking about the Higher Education Act–the focus […]

Due Process and the Likely Gap in Your Title IX Investigation

Series: The Compliance Issues You Need to Know About Welcome to the third in this series. You can read the first two articles here: Daniel Fusch. Bev, thanks for joining me for this conversation. There have been several cases recently in which a judge has ruled against a post-secondary education in a suit brought to court by a student (or former student) accused of assault: the University of Southern California; University of Southern California, San Diego; the University of Tennessee at Chattanooga; and George Mason University, to name a few. In these cases, the judge cited the institution for lack of due process. I can’t help thinking that this may be just the crest of an oncoming wave of similar cases. Could you tell us a little about the need for due process in Title IX investigation? Bev Baligad. First and foremost, institutions must understand that the hallmark of due process is fairness: fairness for all parties, whether they be complainants or respondents. This isn’t just a best practice; institutions have to be fair. In fact, this isn’t just about a “need for due process in Title IX Investigation.” There is a need for due process to be embedded throughout an institution’s processes. Period. […]

Yield Rates are Declining – Why?

Series: Changing How We Understand the Market In this new series by Jon Boeckenstedt, we analyze current enrollment and demographics data, uncovering stories that challenge how institutions often understand their marketplace—or that shed new light on emerging trends. We want to encourage a deeper look at the implications of today’s marketplace data. We hope that you will share these stories across your institution and use them to start critical conversations to drive not only enrollment strategy but discussions of curricular offerings, student support, and course design. While we’ll highlight findings and stories worthy of closer attention, each article includes an easy-to-use Tableau dashboard that you and your colleagues can use to drill deep in the data yourself. More in this series:Is the International Enrollment Boom a Rising Tide that Lifts All Ships? Colleges nationwide are suffering from declining yield rates, and everyone wants to know why.  In some sense, it’s the tendency of colleges to chase the measure of prestige known as selectivity, as defined by a low admit rate. People believe the best way to do this is to increase applications, to allow for a lower admit rate.  The problem is that colleges have a natural market, and, for […]

Student Resilience: How One Institution is Helping At-Risk Freshmen Seize a Second Chance

If this article proves useful…You can take a deeper dive into this Middle Tennessee State University case study and a case study from Bay Path University in our recorded webcast. We’ve written a lot in past articles about the importance of resilience or “grit” to student persistence, and about what some offices on campus can do to help students—particularly first-generation and PELL-eligible students—build their resilience. Middle Tennessee State University has adopted a remarkably comprehensive and affordable (and therefore replicable) approach to doing so. To learn more, we spoke recently with Vincent Windrow, formerly the University’s Director of Intercultural and Diversity Affairs and now the Assistant Vice Provost for Student Success, and Dr. Rick Sluder, Vice Provost for Student Success at MTSU. They shared with us an in-depth look at MTSU’s REBOUND program: its three key phases, the results it has produced, and practical tips for other institutions that may wish to implement a similar initiative. What MTSU Set Out to Do Enrollment of students at MTSU who identify as either first-generation or are PELL-eligible has increased by 24% over the past five years. Now, nearly 50% of the incoming freshman class each year (1,400 out of 2,800 students) fall into […]

Engaging Alumni on Social Media: Sample Posts from 5 Small Colleges

Recently, I partnered with Academic Impressions to survey over 100 institutions about how they engage alumni on social media. By far, these institutions had seen the most success via Facebook, and I invited them to submit their most popular Facebook posts — those that drew the most reaction (Likes) and engagement (Comments) from alumni. I published the aggregate findings in the paper Engaging Alumni on Social Media: What Works, and I will discuss best practices (informed by this survey and other research) in the upcoming webcast Strategizing for Social Media in Advancement. Today, though, I want to share a few of the popular Facebook posts that survey respondents highlighted. If you’re looking for some inspiration for your own alumni-facing Facebook page, check out these examples from five small colleges that are keeping their alumni engaged via their social channels. Whether you’re looking for questions you can toss to your alumni, #tbt posts, or giving-day campaign ideas, here is a sampling of how other small colleges are talking with their alumni. Example 1: Augustana College Alumni Augustana showcases just how much of a connection athletics success can bring between a school and it’s alumni base. You don’t have to play at a Division […]

The Current State of Competency-Based Education in the US

Recently, I had the privilege to sit in on a press release of the very preliminary findings from a joint Eduventures/Ellucian survey reporting on institutions’ level of commitment to competency-based education (CBE). The full report on the survey will not be released until June, and in fact the survey is still open. But as of late April, 261 institutions have responded, representing a diversity of Carnegie classifications and institutional types, and some of the findings are illuminating. The findings listed below were shared with me by Richard Garrett, Chief Research Officer at Eduventures, and Carie Ann Potenza, Director of Academic and Grant Services, Teach and Learning, Ellucian. I have also asked several leaders of innovative CBE programs (who will also be speaking at our upcoming conference Developing and Managing Competency-Based Education) to comment on the initial findings, and their comments are also below. Findings: Everyone is Interested in CBE, Few are Scaling It First, some quick demographics. Of the 261 early respondents: These are preliminary findings only, and the survey’s administrators haven’t yet segmented the data to learn more. However, Richard Garrett has noted that preliminary segmenting by Carnegie classification has revealed very little variance in response across types of institutions. […]

5 Strategies for Leading Change

Addressing the challenge of institutional change is necessary and difficult. Each institution has a unique path forward; the ones most successful at moving forward are those that match their unique organizational strengths to a compelling vision of the future. Implementing change within our diffuse decision-making structures requires an approach anchored in social science, communication studies, and organizational management disciplines. Drawing on the academic literature from these disciplines, in this article we discuss five strategies that leaders can employ to effect change at their institutions: 1. Be clear about the purpose for the change and paint a picture of the new reality. If leaders fail to communicate clearly why a change is needed, the change effort will suffer both from a lack of focus and also from a lack of compelling reasons for the organization to participate in the change process. It’s important to articulate the need for change within the context of the institution’s broader environment and the outcomes you hope for in the future. The more you can describe how current trends influence the direction you need to take (or what might happen to the organization if you don’t change), the more likely people are to help you get […]

Students with Goggles: Virtual Reality and Adaptive Learning in the Classroom

I was recently invited to visit Ellucian’s Innovation Lab to speak with Brian Knotts, Ellucian’s Chief Data Scientist, and to sample some emerging learning technologies first hand. We discussed machine learning, virtual personal assistants, and I had the chance to don a set of virtual reality goggles to experience what it might be like for college students participating in a virtual reality simulation. After I adjusted the focus (I am afflicted with very poor eyesight), I was at once confronted with what appeared to be skittering, giant cockroaches. To my relief, the scene quickly shifted to a sandswept environment populated by cloaked figures that looked as though it had been plucked from the pages of Frank Herbert’s Dune. Two things struck me as I looked up, down, and around in these VR goggles: How Colleges are Already Using this Tech In fact, some colleges and universities are already putting the technology that we currently have to use, both in and out of the classroom. For example: Brian Knotts explained some of the affordances to me, with a sense of childlike wonder I could easily appreciate: “You fired arrows at targets. Now imagine you were doing something less martial. Suppose you stepped […]

Leveraging Parents as Allies in Student Success

by Daniel Fusch (Academic Impressions), interviewing Marjorie Savage (University of Minnesota) While some colleges are seeking positive ways of managing parent involvement throughout the college years, others have established farewell rituals near the start of a student’s first term to deliver the message that parents are expected to let go and step back. These separation programs range from a formal ceremony at Morehouse College to sessions on “Letting Go” during orientation at other institutions. Not Just About Letting Go Although introducing programming to encourage parents to “let go” may be a way to define the separation process for both students and student services staff, this approach (especially if adopted in isolation from a more holistic strategy for parent engagement) precludes opportunities to leverage parents as key resources in promoting the academic and social success of your students. Marjorie Savage, researcher on the topic of parent/college relations and author of the books Not Helicopters but Allies: Partnering with Parents to Better Support Students (Academic Impressions, 2016) and You’re on Your Own (But I’m Here if You Need Me) (Simon & Schuster, 2009), suggests that parents can be an asset to the institution and play a key role in student success — if that role and the […]

Engaging Alumni on Social Media: What Works

Social media strategies for engaging alumni: Read the findings from a survey of 109 professionals at nonprofit colleges and universities who are tasked with engaging alumni on social media. Social media tools provide more opportunities to engage alumni. Yet, pressed for time, alumni relations and annual giving professionals often approach their efforts to engage alumni on social media with some basic uncertainties: In December 2015, Academic Impressions and Tim Ponisciak partnered in a survey of 109 professionals at nonprofit colleges and universities who are tasked with engaging alumni on social media. In our survey, we asked respondents about: We also collected examples of high-engagement posts and analyzed them for commonalities in topic, tone, and approach. We wanted to know what types of posts appeal the most to higher ed alumni, in order to share with you what has beenworking best for your peers. In this member exclusive paper, we want to share with you seven key findings. Read the paper. ________________________________ You can also learn more in the recorded webcast Strategizing for Social Media in Advancement or in Tim Ponisciak’s book Innovative Strategies for Annual Giving and Alumni Relations: Lessons from the Corporate World. Get Tim Ponisciak’s Book