Course Category: Free for All-Inclusive Members

White Privilege and Allyship: A 5-Day Advanced Program

Diversity, equity, and inclusion work has never been more important in higher education. Sign up for our free five-day program to learn about white privilege and allyship. New to diversity, equity, and inclusion? Start with our 101 program to lay the foundation for your learning. White Privilege in Higher Education Identify and confront white privilege in higher education to create a more equitable and inclusive community. White privilege — which results in pushing BIPOC people to the margins — has become ingrained in many of our systems and policies in higher education. When we are critically conscious of whiteness and white privilege, we can start to question and dismantle it within our institutions, thereby preventing it from continuing to disenfranchise people of color. Allyship in Higher Education Elevate voices and perspectives of historically marginalized people by becoming an ally. Allyship is an opportunity to elevate the voices and perspectives of historically marginalized people to level power dynamics and ensure that their perspectives are heard and accounted for in every interaction. If you’re interested in learning more about what allyship is and how it can benefit your organization, this video course is a great place to get started. How It Works […]

Responding to Title IX Disclosures for Faculty and Staff

During the course of your career, you will likely experience a Title IX disclosure from someone on your campus who trusts you. This course will give you the skillset to respond to a disclosure in the moment and understand the process after the initial disclosure of sexual harassment. We’ll explore your responsibilities and give you strategies to ensure safe and productive conversations when students and employees share details of sexual harassment with you. In this course you will learn how to:

Transitioning Campaign Success into Evergreen Giving Opportunities

Campaigns are long-term, effort-intensive fundraising cycles that require hard work and commitment from Advancement staff, university and volunteer leaders, and donors. When a campaign comes to a close, the institution must balance the celebration of its accomplishments and gratitude for donors with the ongoing need for philanthropic support, all in the setting of inevitable potential for staff and donor fatigue. The best practice is to couple campaign-close communications with a focused effort that capitalizes on the momentum garnered during the campaign to transition into an evergreen philanthropic marketing and communications effort. This underutilized practice showcases high potential investment opportunities – thus, keeping philanthropy alive well beyond a campaign. Creating giving opportunities beyond the close of a successful campaign does not happen by chance. It requires a coordinated effort with your marketing and communications team to ensure that they are prepared to best position your institutional needs while also celebrating the impact of the campaign and honoring the donors who helped to make it a success. Join us to learn the steps UC San Diego took in their transition to create a post-campaign evergreen giving opportunity—and how you might adapt their approach to your own unique institutional context.

Customer Service Skills Training: Certification for Higher Education Professionals

Customer Service Skills Training: Certification for Higher Education Professionals November 1 – 3, 2023 Gain the knowledge and skills you need to provide high-quality customer service in the higher education environment. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION Check back soon for links! ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

Creativity Without Limits: a 5 Day Program to Build and Strengthen Your Creative Muscles

Are you looking to spark your creative energy and explore new ways to develop ideas? Look no further, this 5 day program offers a unique opportunity to tap into your creative potential and unlock your imagination.   You’ll begin a journey to build and strengthen your creative muscles by participating in carefully curated activities that are designed to be fun, inspiring, and accessible to all skill levels. These activities are designed for attendees to:    How it Works For 5 days, you will get a daily email with a bite-sized video and directions for the activity. The activities range from options that can be completed quickly to others that will require that you set aside time each day (roughly 30 minutes). Don’t miss the opportunity to integrate professional development into your daily routine and to strengthen your understanding of the benefits of design thinking in your work.

5 Ways to Take Agency of Your Learning as a Leader

Higher education has grown more complex in recent years as it faces declining enrollments, contraction of the workforce, and high levels of burnout. As a leader, it’s easy to feel overwhelmed and unsure of how to move forward. Because of this, the need to learn new approaches and perspectives to help you solve these tough problems has never been so high. However, given your competing priorities, you may feel guilty or feel that you lack the time to focus on your professional development. Perhaps you’re not certain of how to apply your learning in meaningful ways throughout the day. Too many times, higher ed leaders accept the idea that the work of their unit must come before their own learning and development. But it doesn’t have to be that way.   This video course is designed for aspiring and current leaders of any/all experience levels and it includes five short lessons that provide you with simple yet impactful actions you can take—every day—to help you advance your learning and leadership development. If you feel like everything around you is out of control, this video course will help you to grow your confidence and agency in order to feel more connected to […]

Navigating Higher Education Politics as Mid-Career Faculty: A Time for Discussion

As faculty move through the mid-career stage, they can face additional career hurdles and possibilities. Higher education feels more unstable than ever, with challenges from state legislatures to funding and tenure, struggles with student engagement and mental health, and greater numbers of faculty and staff leaving for jobs outside universities. Faculty who are able to respond to these challenges with flexibility and by generating connections on their campuses can see them as opportunities, and thus are better able to make career decisions intentionally. Join us for a one-hour discussion facilitated by Dr. Edmund Acevedo to consider what it takes to successfully navigate the politics of higher education at the mid-career stage. You will have the chance to:

Supervising Multigenerational Teams: Building Understanding to Support Success

Your team may have up to five generations working together, a phenomenon that is unique to our time in history. This generational diversity makes our teams stronger and more ready to meet the needs of an increasingly diverse student population. To leverage the full strength that comes from this generational diversity, however, supervisors must first understand the value of and know how to appreciate the unique styles and preferences of each team member.   Join our facilitator and your peers across the country to share best practices and experiences for increasing all of our understanding on successfully supervising multigenerational teams. You will come away from the training with the following:  

Have It Your Way (or Not): Customer Service Across Generations

A college community has perhaps the most generationally diverse members of any organization. From Baby Boomers and Generation X to Millennials and Gen Z, today’s students and employees alike co-navigate university systems with vastly different expectations of how they like to be treated as customers. These varying preferences have great impact on the campus culture as a whole, as well as on the diverse knowledge and skills service providers need in order to deliver great experiences for all. This virtual training will provide you with a greater awareness of the varying preferences for customer service that exist for employees and students in college and university communities, as well as a look at how service providers can modify styles to meet expectations and enhance the university experience across generations.

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