Course Category: Free for All-Inclusive Members

Innovative Strategies for Supporting Reinstated Students: A Case Study from Georgia Tech

Programs that help students improve their academic performance through support, coaching, and training around metacognitive skills are becoming more popular across the higher education landscape. These interventions can be especially impactful for reinstated students, who return to an institution after having been academically dismissed. Join us for this case study-based webcast to learn how Georgia Tech has designed and launched a student support program to increase the academic success of this often overlooked demographic. Since implementing the “Student Success Seminar for Students Returning from Academic Dismissal,” the institution has seen the graduation rates of their reinstated students increase from 14% to just over 50%. You will leave this webcast with ideas for better supporting reinstated students and preparing them for academic advancement.

Using a Volunteer Framework to Increase Faculty Involvement with Alumni Engagement

Engaging faculty in alumni relations’ goals and efforts can often be challenging. Lehigh University is innovating in this space by recognizing that faculty participation in alumni programming aligns closely with volunteer work. Lehigh is cultivating close partnerships with faculty through a volunteer management framework, focusing on recruitment, retention, and recognition. Due to the success of their new approach, they have seen a boost in faculty-advancement collaborations. Join us for this online training and hear about the ins and outs of this innovative approach. You’ll leave this webcast with ideas, inspiration, and resources to begin writing a plan to strategically involve your faculty in alumni engagement programming.

Rethinking Donor Recognition Programs

Donor recognition programs are a useful way to steward donors and can help segment your donor relations efforts. Leveraged properly, they can also be a useful way to understand motivations, include more donors, retain those donors, and inspire future giving. Although many institutions’ societies are aware of the impact they could be leveraging, many remain stagnant, are too focused around benefits, and do not serve donors or the school. Join us online to learn how to revive these programs to ensure you are maximizing the return on your efforts.

Building a University Service Culture: Case Study from Laurentian University

Creating a culture of service excellence is critical to enhance enrollment, improve student retention, and better engage alumni. Is your institution responding to the connection between the quality of customer service and the success of the larger institutional mission? This webcast features a case study of how Laurentian University successfully shifted the culture surrounding customer service at their institution. Since 2015, the school has better served current students through the creation of a one-stop center, empowered staff through the development of a module-based service excellence certification program, and streamlined processes to elevate service across the university. Our expert instructor will share how a culture of service excellence was fostered at Laurentian through the lens of three service delivery pillars: People, Environment, and Process. You will leave this training with ideas and tips to lead the change on your campus, even if you do not have a large budget to do so.

Partner with Faculty to Maximize Private Funding Opportunities

Learn how to better partner with faculty to maximize your CFR efforts. With the increasing competition in public research funding, CFR professionals must partner with faculty to maximize private funding. Discover how one CFR team increased dollars raised for faculty by tenfold by pulling the following success levers: Creating awareness of available funding opportunities and educating faculty on what it takes to acquire those funds. Gaining a deeper understanding of faculty financial needs and putting a plan in place to achieve their goals. Positioning your team as a resource for private funding knowledge and best practices. Using a project management approach that fosters mutual accountability between faculty and CFR staff to ensure everyone is on target to achieve their goals.   Join us for this webcast where our speaker will explain how to partner with, engage, and train your faculty in order to maximize private funding.

Case Management 1.0: Considerations for Establishing a New Mental Health Case Manager

Many institutions recognize the need for formalized case management positions to better actively support students with mental health concerns. Some institutions support this need by having the Dean of Students or members of Behavioral Intervention Teams wear multiple hats. However, full-time case managers are able to provide focused and consistent support by following up with students, frequently communicating with them, and advocating for their needs. This webcast will help you answer the following questions: How is a formalized Case Manager position structured and defined? What are the responsibilities of this position, and who will this person report to? How can you take your current model and successfully integrate a formalized Case Manager position?

Case Management 2.0: Considerations for Enhancing the Impact of Your Mental Health Case Manager

Designed for institutions who already have an established, full-time Case Manager, this webcast will present the considerations you need in order to refine and improve the focus and services of your current case management model. Our facilitator will help you answer the following questions: What’s the scope of our current case manager’s role, and how do we assess whether we need to refine or expand the scope or size of our current model? What are best practices and strategies for enhancing the role’s reach and impact? How can we increase the visibility of these resources for both students and faculty/staff on campus? Join us for this online training and learn how to apply new strategic direction to the role of Case Manager to better meet the needs of your students.

New Federal Title IX Regulations: Changes to the Investigative Process

New Title IX regulations are being proposed by the U.S. Secretary of Education. Under these sweeping new regulations, students accused of sexual misconduct may obtain greater protections and colleges investigating such complaints may face reduced liability. Institutions conducting their own gender-based and/or sexual misconduct investigations may be required to implement several changes. Expected changes coming to Title IX will likely affect: Join us for this webcast to carefully examine the new regulations and gain clarity on how your current practices and policies may be required to change to accommodate the new federal Title IX regulations.

Strategies for Effective and Actionable Academic Program Reviews – University of Denver

With ever increasing pressure to stay relevant, institutions need to be more intentional in how they approach academic program review. It’s essential to integrate the right data for the right reasons in order to close the gap between process and actionable results. A lack of consistent data, metrics, and staff engagement can often cloud results and render the process ineffectual. Join us for this live webcast to learn: Why and how institutions are changing their academic program review processes How you can start collecting and sharing trustworthy data to support the process How you can approach transforming your academic program review process to support your resource planning decisions In this session, our expert faculty from University of Denver will explain how they aligned their data, gained the trust of their peers and board members, and transformed the academic program review process into a substantive, strategic conversation.

Connecting Central Marketing and Advancement Teams: An Innovative Approach

Bridging the communications gap between advancement and central marketing teams is a familiar challenge to most institutions. Not having a dedicated communications channel in place often can result in disjointed and incoherent messaging in both the institutional and donor-facing marketing channels. A strong partnership between stakeholders and teams can lead to more streamlined, effective, and on-brand donor and alumni interactions. It can also positively impact the institution’s brand perception and prospect engagement. Join us for this live webcast to discover how Providence College restructured their advancement and central marketing teams to create a direct link between otherwise siloed functions. Our expert instructor, Stasia Walmsley, will also share some tactical tools for those who are not yet ready to restructure or create new positions.

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