Customizing Your Peer Mentor Program: Best Practices in Developing a Peer Mentoring Framework

This online course will help you design targeted peer mentor programs to improve the success of specific student populations. Using best practices, this course will help you design a peer mentor model, train your mentors, and address important challenges of your mentee population. You will leave with a plan to improve your peer mentor program for one or more of these populations:

Predictive Analytics for Improved Student Success Interventions

This two-part online training series will help you identify key predictive data, use that data to select retention programming, and assess the overall effectiveness of your interventions. Expert instructor, Russ Little, brings knowledge and experience from across the nation. You will learn: Strategies to inventory and map your current intervention strategy How to utilize predictive data in selecting student success interventions Measures and processes to evaluate your retention impact Approaches to demonstrating student support programming ROI You will leave this webcast better able to use predictive data to create tailored retention plans for your students.

Recruiting, Hiring, and Retaining Diverse Faculty

Learn how you can improve your institution’s ability to recruit, hire, and retain diverse faculty. This training is split up into three modules and covers: Diversifying your search process and search committee Following Equal Employment Opportunity (EEO) and Affirmative Action guidelines Writing inclusive position announcements Organizing a welcoming campus visit Utilizing pre-employment agreements On-boarding diverse faculty Implementing sustainable retention strategies

Strategic Enrollment Management for
Community Colleges

Join us for two online sessions that will show you how to plan for and implement a Strategic Enrollment Management (SEM) structure on your campus for the first time. Using case studies rooted in the practical leadership experience of our instructor, you will gain an in-depth overview of how to take the necessary steps toward implementing a SEM structure at your institution. In session one, Planning for SEM at Community Colleges, we will focus on making the case for a SEM model at community colleges and discuss how you can approach the initial planning process on your campus. You will learn a number of smart practices and strategies about how two-year institutions should approach the planning process and will explore critical questions surrounding the adoption of SEM. If you are just beginning to consider SEM at your institution or are in the early stages of planning your model, this session is for you. In session two, Implementing SEM at Community Colleges, we will focus on moving from the planning to the implementation stage of your new SEM model. You will learn how to operationalize new marketing and recruitment tactics, education and training, and technology improvements. If you have already made progress with […]

Phonathon Essentials

An effective phonathon program can be a great way to re-engage alumni, steward donors, and build affinity. This four-part training series will cover the most common challenges facing calling programs and offer practical solutions. 1. Scripting – Learn how to best use time on the phone with alumni to build rapport, confirm contact information, and secure a gift. 2. Data Analysis and Segmenting – Better target alumni who are likely to pick up the phone and make a gift; ensure that you have updated contact information for these alumni.

Launching a Giving Day: Planning and Executing Bundle

Learn how a day of giving can encourage giving to your institution in a more compelling and urgent way. You will learn how to develop a day of giving from concept and launch to follow up. Session one will cover pre-planning, collaborating across campus, and executing a day of giving. Session two will cover gift processing a large influx of gifts and stewarding new and repeat donors to ensure retention. “This webcast offered practical and useful advice on implementing a day of giving. The presentation was clear, informative, and something that could be scaled to a number of institutions – large or small.” – Dayna Carpenter, Director of Annual Giving, UMBC

Donor Relations for Planned Giving: Improving Events and Impact Reporting

Learn new strategies and techniques to better engage and steward all segments of your planned giving donors. These two forty-five minute sessions will cover both events and impact reporting. Part 1: Stewardship Events and Donor Engagement Events are critical to your planned giving donor relations strategy. During this session, you will walk through new ideas for the more traditional planned giving events as well as non-traditional touchpoints that target younger planned giving donors. Part 2: Strategic Communications and Impact Reporting Impact reports and strategic communications are important methods for stewarding your planned giving donors. During this session, you will learn the specific messaging for legacy societies, scholarship reporting, and realized bequests that your planned giving donors and their families need to see. We will also explore other creative communication methods that your shop can use to steward your donors.

Private Business Use Compliance in
Higher Education

IRS regulations have made private business use (PBU) a concern across both public and 501(c)(3) campuses. In particular, the adoption of Schedule K reporting requirements to IRS Form 990 has emphasized the need for 501(c)(3) institutions to revisit IRS post- issuance tax compliance standards. For this reason, you need to quickly combine campus cooperation, proper documentation, and accurate calculation to ensure your institution is compliant. Join us for a two-part online training series that will cover PBU requirements for public and 501(c)(3) institutions. Session 1, will cover appropriate steps in working with campus partners to communicate and gather PBU information. Session 2, will work more exclusively with gathered data to explore PBU calculation and remediation. Included in both sessions will be various communication steps, PBU survey samples, calculation principles and red flags, and best practices in remedial action.

Managing Student Threats and Risk: Effective Policies and Practices

Campus tragedies involving students with psychological disabilities highlight the need for campuses to be prepared to anticipate and respond to student risk and threats. Identifying and responding to students who may pose a threat of harm to themselves or others forces administrators to walk a fine line between over- and under-response. In order to respond effectively, campus administrators must draw on the best practices from the student development, mental health, campus safety, and risk management fields while complying with legal and regulatory requirements. This webcast series tackles the toughest questions surrounding how you can support the best interest of students while mitigating risk for your institution through legally sound policies. Over the course of three sessions, our expert instructors will help you think through the ways you can develop a comprehensive and integrated risk management approach to policy development that provides a thorough framework to more accurately identify and respond to students of concern. While each session has a specific focus, the series will address: How applicable laws, regulations, and best practices can be reflected in your campus protocols. Policy intersections between behavioral intervention teams and other student conduct campus policies and practices. The intersection between mental health issues and […]

10 Mistakes New Presidents Often Make Webcast Recording

Learn ten common mistakes new presidents make and how you can avoid them. Patrick Sanaghan will share what he has learned from interviewing and working with dozens of college and university presidents. Join us to learn these lessons and how you can ensure a smooth and successful leadership transition for your institution. Add a recording of this program to your training library to train future presidents on these important lessons.