Course Category: Free for All-Inclusive Members

Admissions Skill-Building: Core Training for New Counselors

Training of new Admissions counselors is often, out of necessity, much too hurried and perfunctory. The training that new counselors receive has historically been focused on the everyday duties of the job (travel, reading and processing applications, CRM systems, etc.), accompanied by lots of “just in time” training where other key competencies are concerned. But in today’s intensely competitive environment, it is no longer sufficient to let your Admissions counselors go out and begin recruiting for you without having adequate training on key, all-important soft skills. Join us for a trio of online training programs that will help get your new and entry-level Admissions counselors up to speed. These three 45-minute webcast sessions are focused on strengthening universal core competencies that all Admissions counselors must possess in order to be successful in their roles: How to discuss and think about value in higher education Effective counseling skills with prospective students and families Strategies for building connections and relationships with other key external stakeholders

Evaluating Online Faculty

With the growth of online education, institutions face the challenge of effectively measuring the quality of online teaching and the teaching competencies of their online faculty. Rather than using new practices tailored to a specific online learning environment, many institutions use basic evaluation methods that are not responsive to individual course considerations. Applying new practices specifically designed for your online environment will allow you to increase course quality, student success, and faculty engagement. Join us for an online course that will help you develop an innovative faculty evaluation plan that is built for online programs. Over the course of 4 modules, our expert instructors will: Guide you through an audit of current online faculty evaluation to identify strengths and opportunities Share a variety of evaluation models and tools to help you integrate best practices into the evaluation of your online faculty

Strategic Enrollment Management for
Community Colleges

Join us for two online sessions that will show you how to plan for and implement a Strategic Enrollment Management (SEM) structure on your campus for the first time. Using case studies rooted in the practical leadership experience of our instructor, you will gain an in-depth overview of how to take the necessary steps toward implementing a SEM structure at your institution. In session one, Planning for SEM at Community Colleges, we will focus on making the case for a SEM model at community colleges and discuss how you can approach the initial planning process on your campus. You will learn a number of smart practices and strategies about how two-year institutions should approach the planning process and will explore critical questions surrounding the adoption of SEM. If you are just beginning to consider SEM at your institution or are in the early stages of planning your model, this session is for you. In session two, Implementing SEM at Community Colleges, we will focus on moving from the planning to the implementation stage of your new SEM model. You will learn how to operationalize new marketing and recruitment tactics, education and training, and technology improvements. If you have already made progress with […]

Private Business Use Compliance in
Higher Education

IRS regulations have made private business use (PBU) a concern across both public and 501(c)(3) campuses. In particular, the adoption of Schedule K reporting requirements to IRS Form 990 has emphasized the need for 501(c)(3) institutions to revisit IRS post- issuance tax compliance standards. For this reason, you need to quickly combine campus cooperation, proper documentation, and accurate calculation to ensure your institution is compliant. Join us for a two-part online training series that will cover PBU requirements for public and 501(c)(3) institutions. Session 1, will cover appropriate steps in working with campus partners to communicate and gather PBU information. Session 2, will work more exclusively with gathered data to explore PBU calculation and remediation. Included in both sessions will be various communication steps, PBU survey samples, calculation principles and red flags, and best practices in remedial action.

Donor Relations for Planned Giving: Improving Events and Impact Reporting

Learn new strategies and techniques to better engage and steward all segments of your planned giving donors. These two forty-five minute sessions will cover both events and impact reporting. Part 1: Stewardship Events and Donor Engagement Events are critical to your planned giving donor relations strategy. During this session, you will walk through new ideas for the more traditional planned giving events as well as non-traditional touchpoints that target younger planned giving donors. Part 2: Strategic Communications and Impact Reporting Impact reports and strategic communications are important methods for stewarding your planned giving donors. During this session, you will learn the specific messaging for legacy societies, scholarship reporting, and realized bequests that your planned giving donors and their families need to see. We will also explore other creative communication methods that your shop can use to steward your donors.

Phonathon Essentials

An effective phonathon program can be a great way to re-engage alumni, steward donors, and build affinity. This four-part training series will cover the most common challenges facing calling programs and offer practical solutions. 1. Scripting – Learn how to best use time on the phone with alumni to build rapport, confirm contact information, and secure a gift. 2. Data Analysis and Segmenting – Better target alumni who are likely to pick up the phone and make a gift; ensure that you have updated contact information for these alumni.

Launching a Giving Day: Planning and Executing Bundle

Learn how a day of giving can encourage giving to your institution in a more compelling and urgent way. You will learn how to develop a day of giving from concept and launch to follow up. Session one will cover pre-planning, collaborating across campus, and executing a day of giving. Session two will cover gift processing a large influx of gifts and stewarding new and repeat donors to ensure retention. “This webcast offered practical and useful advice on implementing a day of giving. The presentation was clear, informative, and something that could be scaled to a number of institutions – large or small.” – Dayna Carpenter, Director of Annual Giving, UMBC

Managing Student Threats and Risk: Effective Policies and Practices

Campus tragedies involving students with psychological disabilities highlight the need for campuses to be prepared to anticipate and respond to student risk and threats. Identifying and responding to students who may pose a threat of harm to themselves or others forces administrators to walk a fine line between over- and under-response. In order to respond effectively, campus administrators must draw on the best practices from the student development, mental health, campus safety, and risk management fields while complying with legal and regulatory requirements. This webcast series tackles the toughest questions surrounding how you can support the best interest of students while mitigating risk for your institution through legally sound policies. Over the course of three sessions, our expert instructors will help you think through the ways you can develop a comprehensive and integrated risk management approach to policy development that provides a thorough framework to more accurately identify and respond to students of concern. While each session has a specific focus, the series will address: How applicable laws, regulations, and best practices can be reflected in your campus protocols. Policy intersections between behavioral intervention teams and other student conduct campus policies and practices. The intersection between mental health issues and […]

10 Mistakes New Presidents Often Make Webcast Recording

Learn ten common mistakes new presidents make and how you can avoid them. Patrick Sanaghan will share what he has learned from interviewing and working with dozens of college and university presidents. Join us to learn these lessons and how you can ensure a smooth and successful leadership transition for your institution. Add a recording of this program to your training library to train future presidents on these important lessons.

The Six Dimensions of Implementing Strategic Plans Webcast Recording

Most strategic plans are aspirational and well-intentioned, but typically end up on a shelf collecting dust. Actual execution of the strategic plan is what separates a great institution from a good one. During this webinar, you will learn the six key dimensions of strategic plan implementation and offer practical suggestions for improving each: Alignment Decision making Organizational discipline Collaboration Culture Engagement and inclusion About the Research Academic Impressions and the Sanaghan Group embarked on a one-year effort to research and ultimately validate a Strategic Planning Implementation and Execution assessment that reveals an institution’s strengths and weaknesses related to implementation and execution. In this webinar, we’ll reveal the six key dimensions to execution and practical strategies that you can use today to turn your plans into actions.

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