Strategies to Improve the Effectiveness of Your Volunteer Program

Learn how to better engage, track, and motivate your young alumni volunteers. Agenda Improving 4 Key Aspects of Volunteer Management TRACKING: Measuring progress and behaviors MOTIVATION: Using data and engagement opportunities ALIGNMENT: Providing growth and other outreach opportunities RECOGNITION: Using events, impact reports, and awards

Leveraging Metrics to Improve Advancement Events

Be more strategic with evaluating each of your events. Agenda Understanding Successful Events Unique identifiers of advancement event success Attendee mix Location Follow-up Concrete ROI evaluation for events Surveying and Data Collection Collecting data before, during, and after the event Leveraging event evaluations to develop unique, meaningful events How to Evaluate and Eliminate a Failing Event Focusing on mission-centric events Engaging event volunteers in other opportunities

Launching an Academic Success Coaching Model in Advising

Learn how you can improve your advising model to include coaching conversations that go beyond basic course selection. Highlighting Florida Atlantic University, we will show how they created another “level” of advisors who serve as academic success coaches for their at-risk students. We will discuss how to identify and prioritize specific student populations for coaching and how to maximize campus partnerships to increase the odds of success for at-risk students. You will leave this training better equipped to update your advising model to include elements of academic success coaching.

Enhance Professional Development Offerings to Improve Gift Officer Retention

Improve your professional development strategy to better retain gift officers. Agenda Understanding Your Team and Varying Needs Auditing Existing Professional Development Understanding current issues Resource audit In-House Professional Development Models Solutions to enhance retention Tried and true methods Best new practices in retention efforts Sample progression plans Various institutional models Establishing Effective Coaching and Mentoring Programs

Deferred Maintenance: Reducing Your Backlog Webcast Recording

Learn about a model in which you can merge master planning processes with comprehensive condition audits in order to reduce deferred maintenance backlogs. Tim Carey, Associate Vice President for Facilities at Ithaca College, will highlight: The power of linking deferred maintenance to campus planning processes The specific tactics Ithaca College used to reduce their backlog How you can begin to experience similar success no matter what your campus context Even if your institution is not getting ready for a planning process, you will leave with tips on how to reduce your deferred maintenance backlog more thoughtfully / systematically. A Short Broadcast This is a short broadcast designed to showcase thoughtful practices in higher education. You will hear a colleague’s success story, learn main successes and challenges of a model, and have the opportunity to ask questions and receive a few pieces of advice about how to proceed on your campus.

Transitioning Leadership Annual Donors to Major Donors

Learn how to more effectively move donors through your pipeline. Agenda Evaluating and Managing your Leadership Donor Portfolio Moving donors into, and upgrading within, your leadership giving levels Effectively assessing and managing your leadership donor portfolio Developing goals and strategies for leadership donors Continuous leadership giving Upgrading for higher level annual giving Upgrading from leadership annual gift to major gift Beyond qualification: Identifying who manages the relationship Managing Productive Donor Visits Determining visit expectations and goals Using probing questions to build to a successful solicitation Stewardship Techniques to Effectively Manage and Transition Leadership Donors Engaging donors in continuous conversation Developing a unique stewardship program for leadership donors Tools to gather vital information to strategically build your relationship

Aligning Student Affairs Operations with Your Institutional Strategic Plan Webcast Recording

Learn how you can better align your student affairs department’s mission, vision, and priorities with your institution’s overall strategic plan. This webcast will show you how to update the way your department works to advance the goals of your institution as a whole. We will focus on analyzing your: Current operations Positions Organizational structure Budget Workflow and tools

Advocacy Sanctioning: Developing Tailored Student Conduct Plans

Develop tailored student conduct sanctions on a case by case basis. Agenda What is Advocacy Sanctioning Utilization of faculty/staff for advocacy and advisory programs Methods to apply advocacy sanctioning Formalized tools Rubrics Low-cost alternatives to traditional sanctioning

Meeting Campus Growth Needs by Leasing Off-Campus Space from Private Partners

Learn key considerations for leasing space rather than building to increase the size of your campus. Agenda Throughout this training we will focus on answering questions, including: Why would an institution decide to lease space vs. build? What components do institutions need to have in place before they engage a design firm? What does the process look like if you are working with a design firm? How do you find viable properties to lease? Who are the appropriate internal and external stakeholders to have involved in this process? What is the timeline for a leasing project?

Using Student Storytelling in Higher Ed Marketing

Who on campus can provide authentic and colorful insight into campus life better than your current students? Login Instructions Live Webcast: Look for the login link under Registrations in My Account. Login on September 29, 2017 at 1:00 p.m. ET. Agenda Planning and Recruiting Assessing internal capacity Technology considerations Outreach to students Application process and requirements Incentivization Training and Management Training processes, materials, and timeline Effective supervision Issue management Results Institutional Examples: Effective Student Storytelling Video Photo Blogs Social media campaigns Resources You will be able to download webcast materials here no later than 10 business days after the live session.

Branding Your Career Services Department (Webcast Recording)

Learn to use an intentional branding effort to effectively communicate the creative and effective work of your career services office. During this training you will hear how the University of Miami’s Toppel Career Center successfully branded themselves and will take away five strategies for developing and articulating your own brand. Through effective branding, you can increase your office’s visibility, relevance, and even resources.

Capitalizing on the Dream and Design Phases of Appreciative Advising Webcast Recording

While many advisors are working to implement the Appreciative Advising® model on campus, the Dream and Design phases often fall short. Though it may be difficult to easily measure outcomes within the Dream phase, it directly informs the Design phase of the model. Learn how to facilitate the Dream phase of Appreciative Advising to better solidify your students’ aspirations and use the Design phase to outline a plan that will help achieve them.

Improving Career Services with Data Webcast Recording

Learn how you can update your career services reporting strategy with existing resources. You will be provided ideas and resources to help ensure that you are collecting the right data to better analyze your office’s performance. Obtain tips for how to better identify, track, and analyze metrics in order to: Harness the power of analytics in the career center Increase student engagement Develop tailored programming Advocate for resources tied to outcomes Make data-informed decisions

Developing Institutional Naming Plans and Policies

Standardize your framework for naming spaces on campus. Agenda Implementing Naming Policies Calculating space values Determining the baseline and final values of physical space Determining the value of programs, endowed chairs and professorships, and centers Procuring board approval Marketing available opportunities Additional Naming Considerations Duration De-Naming Demolishment/Renovation Getting Started in Developing a Naming Policy Working with academic and advancement leadership Action steps for the next month

FERPA Hot Topics: Big Challenges Solved Webcast Recording

Although the FERPA regulations have not changed significantly in the last several years, new violations and compliance challenges have arisen. In this webcast, you will hear how several institutions handled challenging FERPA cases and learn to successfully navigate FERPA challenges of your own. During this training, Dr. Helen Garrett, also known as the FERPA Princess, will walk through the facts of each case, what action was taken, and how you can avoid potential pitfalls of your own. After participating you will be better prepared to comply with FERPA cases, including nuanced and difficult scenarios.

Proactive Advising: Five Ways to Impact Undergraduate Student Success

Gain strategies to engage and direct at-risk students on a path to success. Agenda Making the most of critical timing in your outreach points Improving interdepartmental communication Using data and predictive modeling to inform your practice Engaging students through coaching Maximizing content and delivery in student meetings

Four Leadership Practices for New or Aspiring Deans

Gain the skills you need to address and mitigate common challenges that deans face. Agenda The Academic Leader’s Role Four Leadership Best Practices Common Challenges for Academic Leaders: Scenarios Understanding the issue What would you do as a dean? Speaker’s experience and result Assessing the leadership practices Resources

Revitalizing Your Student Foundation Program Webcast Recording

Learn to develop a program that harnesses your students’ potential, pairs their skills with your shop’s vision and other student philanthropy efforts, and supports their own professional goals. Whether you are beginning a new effort or bolstering an existing program, this webcast will equip you with next steps and an arsenal of templates and resources to get the most out of your student foundation. Throughout the training you will hear how the College of William and Mary was able to successfully combine three dormant and unsuccessful student philanthropy groups into one strong student foundation by: Establishing a rigorous student selection process Providing extensive and specific training Setting transparent and firm expectations

Creating a Culture of Collaborative and Data-Informed SEM on Campus Webcast Recording

Learn how York University has successfully created a culture of data-informed Strategic Enrollment Management (SEM) on their campus through careful planning, meaningful partnerships, and ongoing dialogue with the campus community. Throughout this online training, we will explore how you can build off of the lessons learned at York University to engage your own campus stakeholders and meaningfully advance the conversation around SEM. Specifically, we will focus on how you can: Use storytelling and student personas to begin the conversation Develop a strong partnership between enrollment management and institutional research Build a cross-campus SEM committee and governance structure Continuously analyze and report your process to further refine SEM strategies

Annual Giving: Integrating Email with Your Overall Strategy

Learn how you can boost the impact of your annual giving emails. Agenda Fully Leveraging Digital in Higher Ed Looking to nonprofit and corporate examples Seeing Email as a New Channel and Making it a Priority Shifting communications to digital mediums Removing the stigma of sending frequent emails Proactively planning emails to complement other vehicles Integrating Efforts Short-term email campaigns Planning campaigns throughout the year Pairing with other efforts: follow-up via social media, calling, etc. Results and Next Steps Understanding the ROI in the shift in thinking Truly responsive marketing What’s on the horizon