Event Category: Live Webcast

Assess the Strategic Position of Your Department

The increasingly competitive landscape within higher ed requires department chairs to be dynamic, not passive, in how they respond to challenges and opportunities. This requires you to make important decisions that may impact your department for years to come. As a new department chair, this can feel scary since you’re still learning how to do the job, and you’re likely missing important information to make an informed decision in many scenarios.    Join us online for a one-hour discussion in which you’ll get tips for how to assess your department’s history, trends, and strategic position within the college/university. More importantly, we’ll discuss why this information is essential as a new chair. If you’re interested in learning how to fill your knowledge gaps and feel more confident about your decision-making, this discussion is for you. Topics for discussion will likely include the following:   

The New Department Chair’s Dilemma: Learning to Manage Commitments To Yourself and Others 

Shifting your role from faculty to department chair also means shifting your mindset from individual contributor to department convener, collaborator, and champion. You are now responsible for your own success, as well as for facilitating the successes of others, including faculty, staff, and students. Your reach extends beyond your department, as well, as you’re now responsible for engaging with donors, community members, accreditors, and the like. As a new chair, you now have commitments to many, and it can be difficult to know when and how to prioritize them.    Join us online for a one-hour discussion, where we will explore how to manage the various commitments and responsibilities you have across your organization. Although the conversation will be responsive to the questions asked by the attendees, we anticipate discussing the following themes:      Come prepared to engage in dialogue, ask questions, and share insights that can help you and other department chairs to confidently navigate your transition to department leader.    

Develop Your Executive Presence as Department Chair

As a department chair, you have more visibility and impact across the campus when compared to when you were simply an individual contributor as a faculty member. Given the complex and ever-changing landscape within higher ed, it’s more important than ever to demonstrate your executive presence.    Executive presence is your ability to inspire confidence at all levels within the organization. It’s the ability to inspire faculty and staff to follow you because they trust your leadership. It’s the ability to inspire confidence in your peers and senior leaders that you’re reliable and capable. However, as a new department chair, this charge can feel daunting, given everything you need to learn.   Join us online for a one-hour discussion where we will address the following questions:  Come prepared to engage in dialogue, ask questions, and share insights that can help you and other department chairs to confidently navigate your transition to department leader. 

Creating a Culture of Care

In part three of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn strategies and techniques that can be used to create a more caring culture on your campus and increase the quality of the student and employee experience. 

Managing Difficult Customers

In part two of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn techniques for diffusing common challenges that arise when managing difficult customers. You won’t make everyone happy, but you can surely try! 

Managing Student and Employee Complaints

In part one of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn techniques for managing common student and employee complaints to enhance satisfaction and retention. 

Understanding and Clarifying Faculty Mentoring Roles

As faculty navigate mentoring relationships, a number of challenges can arise as a result of expectations and roles not being as clearly defined as possible. Mentors can serve in many different roles for mentees, including coaches, confidants, teachers, guides, advocates, sponsors, and more. Mentors may even move between roles depending on the needs of their mentees. It is important therefore for mentors and mentees alike to have the same understanding of the mentoring relationship in order to avoid challenges like role confusion, role expansion, and role overreach.  Join us for a one-hour discussion focused on how to identify the potential role difficulties in mentoring relationships and how to overcome those difficulties. Drawing on the work of Katharine Stewart in Make the Most of Mentoring: Best Practices and Core Principles for Mentors and Mentees, we will:  

2024 Title IX Educational Series: Final Recommendations and Q&A

As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team.   Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.  

2024 Title IX Educational Series: Athletics and Final Q&A 

As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team.   Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.  

2024 Title IX Educational Series: Protections for Pregnant & Parenting Students 

As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team.   Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.