Learn how to better focus your budgeting process to engage finance and academic leaders in the research, design, and implementation of a budget model. We will highlight phases of an academic leadership engagement plan for authentic collaboration. Following this webcast, you will be better prepared to: Structure your budget timeline to allow for collaboration Provide training and support for committee members and leadership Build guiding principles to ensure the budget meets your strategic priorities Use visual displays to build consensus and improve transparency Create a continuous improvement feedback cycle for ongoing monitoring This program is designed for financial and academic leaders who are considering a new or improved budget model within their department and/or institution.
With mental health issues and suicide rates on the rise on college campuses, most counseling centers don’t have the resources to meet the needs of their students. Join us online to learn how Georgia Tech and the University of Alabama are mitigating this by training and engaging ALL staff to recognize when students need intervention and support. Both universities have adopted the Zero Suicide model – a framework used within healthcare to prevent and eliminate suicide. As the first expert to translate and implement this model into higher ed, Dr. Ruperto Perez will describe the model and give you advice on how you can design and implement a Zero Suicide Initiative on your campus.
Faculty evaluations are one of the most challenging aspects of serving as a department chair. Emotions run high, performance rubrics aren’t always clear, and both parties may become defensive and react more than they listen. Still, these conversations don’t have to be difficult, and they don’t have to take a negative tone. They key is to develop an evaluation process that establishes clear goals, uses objective data to assess those goals, and allows you to treat performance-related issues before your annual meeting. Join us online to learn how to make your next faculty evaluation session easier and more productive by implementing four key steps: Goal Setting and Communication Using and Applying Evaluation Data Phrasing Comments Appropriately Delivering Feedback
Enthusiastic partners can help you persuade faculty and staff of the value of philanthropic giving. Merrimack College was able to use giving ambassadors in a targeted campaign to increase their faculty participation rate from 20% to 59% in just one year. By recruiting the right leader to kick start the program, and by onboarding and supporting the right ambassadors, you can grow interest and convey authenticity to your institution’s ask. Join us online to learn how to create a similar movement on your campus that engages your faculty and staff in philanthropy and demonstrates the impact of their gifts. What You Will Get As part of your registration, you will receive a Campaign Ambassador Toolkit from Merrimack College that offers sample emails, meeting agendas, tracking tools, and campaign FAQs.
Designed for institutions who already have an established, full-time Case Manager, this webcast will present the considerations you need in order to refine and improve the focus and services of your current case management model. Our facilitator will help you answer the following questions: What’s the scope of our current case manager’s role, and how do we assess whether we need to refine or expand the scope or size of our current model? What are best practices and strategies for enhancing the role’s reach and impact? How can we increase the visibility of these resources for both students and faculty/staff on campus? Join us for this online training and learn how to apply new strategic direction to the role of Case Manager to better meet the needs of your students.
As a department chair, you’re stretched between teaching, research, meetings, and overflowing inboxes. Especially if you’re newer to the role, you may feel tempted to field this day-to-day without help – because faculty members commonly work on their own. Even if you’re ready to ask your academic staff for assistance, you haven’t been trained to manage them or discuss their performance. Join us online to learn how to build the capacity of your academic staff, which will help you manage your time and workload and focus on your most important leadership responsibilities. In the session, we’ll cover: How to define staff roles and responsibilities with clear purpose and intention How to set boundaries within your own role as chair How to reinforce performance expectations with affirmation and feedback
A portfolio is the engine that drives a gift officer’s work and sets them up for future success. However, for new or seasoned professionals alike, opportunities to look at your portfolio with a different viewpoint can be highly beneficial as you seek to understand your portfolio data and prioritize donor relationships. Additionally, in the wake of the COVID-19 pandemic, institutions are facing a reset moment with their portfolios as they are able to travel again to meet donors in person. Join us for this webcast to learn how to identify key data points in your portfolio which you can then use to cultivate relationships with your donors and chart a path for success in your own portfolio management.
One of the great gifts of working in higher education is that you get to work with leaders who are mission driven. Almost no leader I work with was motivated by climbing the ladder. They were motivated by their research, by working with students, by contributing to a purpose bigger than themselves. Over time, their desire to contribute and their skill have led them to opportunities to lead at higher levels. And in each of these roles, they bring with them their positive intentions, ready to make a difference. Unfortunately, positive intent doesn’t by itself equate to positive impact. In fact, there are times when leaders’ best intentions — paradoxically — lead to worse results. How can this be? Very simply their desire to make a positive impact and contribution leads them to spend their time in ways that on the surface make sense, but that in the end actually work against them. Here are the three most common behaviors I see that start from good intentions, but that end with a negative impact on the leader, their team and the task at hand: 1. Disproportionate Focus on Dissenters Perhaps the most common pitfall I see is the one […]
You’ve embraced the idea of enhancing customer service on your campus, you’ve provided training for your team, and now the hard part begins—maintaining momentum! This free webcast will discuss five key challenges to sustaining a culture of service and how you can overcome them. The five challenges are: Join us for this virtual learning experience developed for higher education professionals who lead service efforts and supervise leaders on the frontline. Whether you are just beginning a customer service initiative or your efforts have lost steam, gain the insight you need to build momentum and increase customer satisfaction! Watch our expert faculty talk about why getting customer service right is key in higher education:
At Winthrop, we had never undertaken true, multi-year athletic department strategic planning. Here’s what we learned when we transitioned from annual work plans to defining annual objectives. by Ken Halpin and L. Jeffrey Perez, Winthrop University Those of us in higher education are sick and tired of hearing we face an unprecedented set of challenges: fiscal restraints, demography, technology, and heightened competition, to name a few. Constantly confronted by these daunting circumstances we may be tempted to just get by – to manage for the next department review or board meeting. But institutions that don’t plan strategically over a number of years and instead adopt a hand-to-mouth approach to planning will face failure in its harshest terms. This is true not only for institutions as a whole but for divisions within the college or university — not the least of which are athletics departments, which face the same set of imperatives as the instiution itself. Athletic departments must maintain academic standards and provide life preparation to the student athletes, who are recruited as aggressively as any other prospects. They must provide for efficient and cost-effective operations, which are often dependent on fundraising and other sources of revenue. Athletic departments must maintain […]
