As online student enrollment grows, it is critical to ensure that you are creating an engaging support environment. Current models in student affairs are primarily oriented around face-to-face, brick and mortar institutions and interactions. This webinar will give you the information you need to help you create a pathway to transition your most important student services to meet the unconventional needs of online students. Toolkit for Translating Your Services In addition to your webcast registration, you will receive a resource packet to help you as you transition student development services online, including: Articles Institutional examples Case studies
In an era in which half the post-secondary institutions in the U.S. are facing enrollment declines, performance assessment and continuous improvement in admissions has never been more critical. Even those institutions with strong enrollments, experienced staff, and strong market position need to take the performance assessment process seriously. Why You Need to Do it Right Many of those who have worked with me over the course of the past 20 years will tell you I take performance assessment seriously. I believe one of the most important roles of a leader is to honestly, constructively and actively assesses performance of those who form the team. However, like most leaders, I had to learn how to assess performance, think carefully and adapt. Everyone has a different approach to performance assessment, and some will reject the notion that such assessments even have value. Those who cannot find value in this process,—or choose a superficial method like simply judging by the numbers, or having an annual conversation to ask “how’s it going”—are missing out on what can be a rewarding and integral part of effective talent development. It’s a leader’s job to mentor and develop talent. My master’s thesis focused on the performance assessment […]
Leading from the middle of an institution is a tough role. Managing both up and down while completing student-centered work requires self-reflection, empathy, and intention. Yet it can be accomplished in a transformative way that both honors the individual identities of your team and advances the goals and mission of your institution. Join us for a discussion with Dr. Jenn Duffield as she reflects on how she navigated her role as Assistant Dean of Students & Title IX Coordinator leading a team of eight. Jenn will share how her role evolved over time, as well as the challenges and successes she experienced leading a team. She’ll also highlight the personal work she accomplished that informed her approach to inclusive supervision. We invite you to participate in conversation and share how you are working to develop your own sense of self as a leader and supervisor. We’ll discuss such aspects of leadership as: You’ll walk away from this discussion with an opportunity to reflect upon how you can lead more inclusively, as well as with resources to help you to do so.
READ THE WHOLE SERIES:Developing a High-Performing and Productive Advising Department In this series, “Developing a High-Performing and Productive Advising Department,” I’ve discussed strategies for identifying, assessing, and meeting student, staff, and advisors’ needs. Now I will discuss strategies for positively impacting departmental, college, and university-wide systems and contributing to the effective implementation of change. Be a Voice in Decision Making Institutions vary as to how they deliver academic advising and where the function resides. Sometimes it is housed in student affairs, sometimes in academic affairs within colleges and departments, and other times there is a cross-over or shared responsibility between academic and student affairs. No matter where advising is situated, academic advising is just one small part of a larger unit. If advising is housed within student affairs, there is a challenge contributing to academic decision-making, as the role of the advising department is often thought to be limited to implementing and communicating academic decisions to students. Even when the academic advising unit is located within academic affairs, there is a risk of being considered a limited support service role and thus being excluded from decision-making and change implementation. Let’s examine the implementation of a new curriculum as an example. Typically, […]
Determining if your fundraising professionals are meeting their dollar goals is relatively easy. However, your prospect research and management positions are fundamentally different, requiring an evaluative approach that balances front-line needs with production timeframe realities. Join us online to learn how to develop prospect research and management staff metrics for your shop. Our expert instructor, Marianne M. Pelletier, Senior Consultant, Cornell University, will share three evaluation models for both prospect researchers and managers, and you will leave knowing which model will work best for your shop. We will also discuss: Setting realistic expectations around performance metrics Specific metrics for both prospect researchers and managers Effectively tracking your solution and graphing results Building buy-in for your solution
Faculty evaluations are one of the most challenging aspects of serving as a department chair. Emotions run high, performance rubrics aren’t always clear, and both parties may become defensive and react more than they listen. Still, these conversations don’t have to be difficult, and they don’t have to take a negative tone. They key is to develop an evaluation process that establishes clear goals, uses objective data to assess those goals, and allows you to treat performance-related issues before your annual meeting. Join us online to learn how to make your next faculty evaluation session easier and more productive by implementing four key steps: Goal Setting and Communication Using and Applying Evaluation Data Phrasing Comments Appropriately Delivering Feedback
As a department chair, you’re stretched between teaching, research, meetings, and overflowing inboxes. Especially if you’re newer to the role, you may feel tempted to field this day-to-day without help – because faculty members commonly work on their own. Even if you’re ready to ask your academic staff for assistance, you haven’t been trained to manage them or discuss their performance. Join us online to learn how to build the capacity of your academic staff, which will help you manage your time and workload and focus on your most important leadership responsibilities. In the session, we’ll cover: How to define staff roles and responsibilities with clear purpose and intention How to set boundaries within your own role as chair How to reinforce performance expectations with affirmation and feedback
Enthusiastic partners can help you persuade faculty and staff of the value of philanthropic giving. Merrimack College was able to use giving ambassadors in a targeted campaign to increase their faculty participation rate from 20% to 59% in just one year. By recruiting the right leader to kick start the program, and by onboarding and supporting the right ambassadors, you can grow interest and convey authenticity to your institution’s ask. Join us online to learn how to create a similar movement on your campus that engages your faculty and staff in philanthropy and demonstrates the impact of their gifts. What You Will Get As part of your registration, you will receive a Campaign Ambassador Toolkit from Merrimack College that offers sample emails, meeting agendas, tracking tools, and campaign FAQs.
Designed for institutions who already have an established, full-time Case Manager, this webcast will present the considerations you need in order to refine and improve the focus and services of your current case management model. Our facilitator will help you answer the following questions: What’s the scope of our current case manager’s role, and how do we assess whether we need to refine or expand the scope or size of our current model? What are best practices and strategies for enhancing the role’s reach and impact? How can we increase the visibility of these resources for both students and faculty/staff on campus? Join us for this online training and learn how to apply new strategic direction to the role of Case Manager to better meet the needs of your students.
With mental health issues and suicide rates on the rise on college campuses, most counseling centers don’t have the resources to meet the needs of their students. Join us online to learn how Georgia Tech and the University of Alabama are mitigating this by training and engaging ALL staff to recognize when students need intervention and support. Both universities have adopted the Zero Suicide model – a framework used within healthcare to prevent and eliminate suicide. As the first expert to translate and implement this model into higher ed, Dr. Ruperto Perez will describe the model and give you advice on how you can design and implement a Zero Suicide Initiative on your campus.
