Planning and Budgeting in a Low-Trust Environment

At a 2011 Academic Impressions conference on “Integrated Strategic Planning and Resource Allocation” (San Antonio, January 2011), 50 presidents, provosts, chief finance officers, and other members of senior leadership teams from an array of  public and private institutions were asked about the key issues and barriers they saw to making a planning and budgeting process effective — and ensuring its implementation. Thirty-seven of the attendees (nearly 75 percent) cited low trust as one of their primary obstacles. Two of the presenters at the AI conference — Larry Goldstein, president of Campus Strategies, LLC, and Pat Sanaghan, president of The Sanaghan Group — have offered to comment on the issue and offer practical steps for strategic planning in a low-trust environment. Commitment from the Top Goldstein and Sanaghan: First, the president and the cabinet must make a public commitment to creating and implementing an inclusive, participative, and transparent planning process. This applies just as much — and possibly more — to the resource allocation process. Plans are one thing, but trust becomes especially critical when money and other resources (positions, space, etc.) are at stake. Without taking steps to cultivate institutional trust, a president simply cannot lead. In a low-trust environment, every decision becomes a debate. […]

Five Things Department Chairs Need to Know About Fundraising

According to a January 2010 Academic Impressions survey of department chairs, 64 percent of department chairs felt that they were not adequately prepared to assume the role when they first began chairing their department. And of the various duties and responsibilities of the academic chair, 43 percent felt least prepared to address advancement and fundraising initiatives. Yet by virtue of the chair’s position, not only are there many times when a department leader will need to be involved in the conversation between a potential donor and the institution, there are also many times when the chair may need to be the only official involved in the conversation. This is because the donor may want to hear from the academic leader in his or her field of interest, rather than from a professional fundraiser. And as more institutions, both private and public, look to ramp up fundraising efforts, the role of academic leaders will become increasingly vital. We turned to Jason McNeal, Ph.D., consultant with Gonser Gerber Tinker Stuhr LLP, for his advice on what those new to the department chair position most need to know in order to take an active and effective role in fundraising. He offers these five […]

Executive Summary: The Changing Shape of Student Life Facilities

READ THE FULL SERIES 1. Executive Summary: The Changing Shape of Student Life Facilities (this article)2. Financing and Planning Student Life Facilities 3. Best Practices in Student Housing Design Earlier this year, we conducted a study of how institutions are planning for the design and placement of student life facilities over the next 12 months. Our study included: We want to take this moment to share our findings with you. They’re intriguing: Finding 1: Student Life Facilities are Being Planned in Tandem We were fascinated to learn that institutions are now thinking about core student facilities in conjunction with one another in ways that we haven’t seen in the past. These are no longer isolated projects. In fact, 40% of institutions are planning all of these facilities in the next two years, and 50% are planning more than one. FROM OUR INTERVIEWS “Recreational facilities, residence halls, the student center: we used to think about these facilities independently, but student needs have forced us to think about them collectively. How can we think creatively about maximizing finite space in conjunction with student improvement goals? How can we create spaces for spontaneous student interaction and organic student programming?”Respondent from a small women’s college in the West Finding […]

Panel: How Peer Mentoring Can Assist Students in Niche Programs or at Niche Institutions

At Academic Impressions, we have offered a number of articles and other resources on peer mentoring, and our readers and participants at our events have asked, “Is peer mentoring effective in a niche academic program — such as nursing or aviation — or at a niche institution?” We forwarded this question to a panel of experts on peer mentor programs. This article provides their answers. Included on the panel: Should Niche Programs/Institutions Consider Peer Mentoring? Margie Bader: Students coming into niche institutions or programs have no prior experience to draw on to help them cope with this very new material and practicum. Niche programs are rich in specialized content, which makes them stressful and overwhelming to some students. Mentors can help simplify the process, give tips on how to handle the material, the evaluation process and the needs of the professors. Mentors can also help to give a big picture view of where the students are headed as well as details of how to manage the program in the upcoming semesters. Niche programs also often have a practical component or an internship. Mentors who have successfully completed this part of the program can give valuable tips on how to find […]

End of Fiscal Year: Donors Don’t Care

As fundraisers, we’ve just concluded a period of hustling to wrap up the fiscal year: working with donors, securing final gifts, and planning for the new fiscal year. Amid all the rush of this work, it can be easy to lose sight of something key: Most donors give because they want to make a difference and effect change. They give generously, but they also give in their own timeframes. Most of our donors don’t operate their households and thus their philanthropy on a fiscal year. Why then, do we insist that they care inextricably about our fiscal year end? Why are we constantly pushing them to give at times that meet our needs and not necessarily their own? Source: 2014 Charitable Giving Report from Blackbaud. If we look at the data from this Blackbaud study and others, we know that the giving season is November and December. That is when most people make their gifts and think about planning their generosity. It’s not that no one gives in April, May or June. I’m not saying that at all. But let’s be truthful: the large majority of donors don’t care about your fiscal year. Here’s a question I can pose to […]

Making Summer and Special Sessions Successful: 4 Key Factors

A NEW SERIES This is the first in a series of articles from Ken Smith, Virginia Tech’s vice provost for resource management and institutional effectiveness. Smith has both chaired and staffed multiple committees charged with overall improvement of special sessions operations at Virginia Tech. He holds a PhD in Educational Leadership from Virginia Tech. You may also be interested in Smith’s recent podcast, “Approaching the Academic Calendar More Creatively.” More colleges are considering offering special sessions outside the traditional academic calendar. In some cases, institutions are moving beyond summer and winter inter-sessions to provide condensed terms in May (immediately following spring term) or August (immediately preceding fall term). There are even “spring break” sessions that offer opportunity for very compressed but innovative courses. Special sessions not only provide the institution with financial gains by generating additional tuition revenues; they also offer opportunities to improve student success, completion rates, and job readiness. For example: For faculty, special sessions can offer not only extra pay but also an opportunity to try out innovative approaches to teaching a course. Because of the shorter time frame, many special session courses are delivered with a mix of on-line and in person instruction.  Certain types of […]

Discovering and Acting on Your Students’ Post-Pandemic Online Preferences: An Update

Introduction Like a great many other institutions, we emerged from the pandemic knowing that the disruptions of the last few years would inevitably lead to changes in the preferences and desires of our student population around the educational model and how education gets delivered. We also knew that, to remain successful and competitive as an undergraduate program of ~2,900 students in a typical college of business at a large, public land-grant institution, we needed to keep in close touch with how those preferences were evolving. This article serves to tell that story: how we went about understanding our students’ changing attitudes about the educational model, what the data pointed to, and what changes we made in response. Students now clearly prefer to have online classes in all areas of their curricula, and they prefer asynchronous offerings over synchronous – a large change from what our data was telling us just one year ago. We hope that by telling this story, we urge and inspire other units to do the same: not only is it important to continually monitor and adjust to best meet your constituents’ needs, but those who are willing to adapt quickly have a distinct opportunity to take […]

Higher Ed is Facing Adaptive Changes: Why This Conversation? Why Right Now?

The Changes You Face Now Are Different From the Changes in the Past We’re well-equipped, in higher education, to meet technical change head-on. We’re often less well-equipped for adaptive change. This is a distinction Ron Heifetz drew, first in his thought-provoking book Leadership without Easy Answers (1998) and later with Martin Linsky in Leadership on the Line (2002). With technical challenges, situations arise where current knowledge, expertise and resources are enough to deal effectively. A technical problem is not necessarily trivial or simple but its solution lies within the organization’s current repertoire of resources (such as updated technology, takeaways from past experience, or decisions to invest more money or people). With adaptive challenges, there are fewer clear answers. Adaptive challenges cannot be solved with current knowledge and expertise, but require experimentation, risk taking, creativity and the ability to use “failures” as learning opportunities. The problem is that we too often treat adaptive challenges as technical ones. On top of this, many people tend to resist or deny adaptive challenges (e.g., Khan Academy, MOOCs, mobile technology in the classroom) because these challenges could dramatically change the way they think and act. Often, these people expect their leaders to come up with […]

High-Impact Faculty Development: How El Camino College Helps Faculty Implement Learning-Centered Techniques in the Classroom

Have you experienced this scenario? Your faculty members attend a professional development training and return to campus excited to try new ideas. Fast-forward a few months…and little has changed because pedagogical transformation was shunted aside in favor of day-to-day teaching and research obligations. When this scenario happened at El Camino College, a group of faculty decided to change it. “Life’s very, very busy so it’s hard to take this next step,” explains Kristie Daniel-DiGregorio, Professor of Human Development. Along with her colleagues, she noticed that faculty would feel “electrified” by training, but that afterward, techniques were only implemented in an ad hoc fashion. She and a team of her colleagues wondered what would happen if the college continued to support their professional development on an ongoing basis after the training concluded. El Camino’s Faculty Inquiry Partnership Program — FIPP — was created to do just that. And they’ve been tracking the results. Student success rates in courses taught by faculty who participated in FIPP are two percent higher than rates in courses taught by faculty who had not attended. More than 90% of students reported that the strategies faculty in FIPP employed helped them better understand the material and increased their […]

5 Mistakes to Avoid when Seeking Vendor Partners for Online Programs

EVALUATING AN EXTERNAL PARTNER External partners can provide boosts in quality, capacity and enrollment numbers for universities’ online programs. However, decision makers must be diligent in choosing who to partner with and examining which services are most efficiently outsourced.  A lack of comprehensive preparation can lead to wasted resources, unnecessary costs and stagnant enrollments. In this article, Deb Gearhart, vice provost for e-learning and strategic partnerships at Ohio University, offers: Podcast: Rethinking Vendor Partnerships Checklist: 5 Mistakes to Avoid When developing a vendor partnership to help deliver your online program, these items are too commonly overlooked: MISTAKE #1. NOT BRINGING THE RIGHT PLAYERS TO THE PROCESS. Identify the key stakeholders early on. Ensure that all areas of the University that will touch your online program and its students are represented in both the planning and the evaluation of the partner vendor. This would include: Always work through your procurement office. MISTAKE #2. NOT CONSIDERING YOUR BUDGET. What are the costs to provide the services within your institution, compared to the expenses of bringing in a vendor partner? Online education is an upfront investment with costs recouped from enrollment. When reviewing vendors, be sure to gain a clear understanding of what […]