Making the right decisions are tough for any leader under most circumstances. But when decisions will inevitably create pushback, when jobs are on the line, or when there are no clear answers, it can be so stressful that many leaders freeze in place. How can you build the courage to act as a leader at your institution? Using real scenarios from higher education, we’ll explore a series of practical steps a leader can take to build both their awareness and ability to make decisions that are fraught with complexity and ambiguity.
Learn risk management essentials before supervising and implementing study abroad programs at your institution. During this hour-long webinar we will discuss four risk-management essentials that every study abroad program needs, including: Properly defining the logistics of your program Student health and safety Communication Crisis management We will wrap up our learning by exploring new and emerging threats that study abroad programs are currently facing. You will leave better prepared to mitigate risk factors and the potential for harm.
Successful climate surveys are transparent and actionable – are you well-positioned for such an undertaking? Many institutions sink thousands of dollars into a climate survey, yet struggle to get adequate response rates and translate the data into truly actionable results. Join us for a webcast that will teach you cost-effective and efficient strategies for navigating the climate assessment process successfully on your campus. Our expert instructors from Grand Valley State University will share research-based best practices for how to: Work with senior leadership to build a case for and gain clarity about the value and goals of climate assessment for your institution on the front end Roll out the survey and ensure you receive a healthy response rate Share the results with campus constituents in a transparent and productive way Ensure that your results translate into meaningful change at the programmatic, service, and dialogue levels on campus You will see specific examples from GVSU’s own climate assessment work and results along the way.
We’ve all suffered through bad meetings. Given how much time we spend with our colleagues, this pain has real consequences for our teams and institutions. The stock advice around “making an agenda” and “drafting action items” will only do so much to make meetings more effective. Our Meeting Success Kit will help your organization start focusing on the less obvious components of meetings that can significantly shift how people engage and how they build agreement. As higher education continues to face significant and fundamental challenges, you must be able to convene and engage diverse stakeholders on key topics in order to meet your goals.
Join us for a webcast that will showcase a successful model for streamlining the institutional scholarship administration process through centralization. Mark Walter from the University of North Carolina at Charlotte will discuss: The challenges the institution previously faced with scholarship administration How they entered into conversations about changing the model How they conducted a subsequent audit of their current processes: application, review, and awarding The decision to create an entirely new central scholarship office and adopt scholarship administration software You will learn about critical pieces of the centralization process, as well as pitfalls to avoid if you are considering a centralized scholarship administration process at your own college or university.
Donor retention rates in higher education tend to be some of the lowest across all industries. As a donor relations professional, donor retention is likely one of your metrics. But, do you fully understand how you can better influence this important goal? Learn how you can better understand donors’ behavior and tailor your approach to retain more of them. You will leave this example-based training with new insights on: How data can help you develop an understanding of donor behavior What strategies you can employ to increase your donor retention rate Why shifting your culture from just dollars raised and alumni participation towards retention can lead to long-term success
Supervision is much more than informal meetings and annual performance reviews. This online training examines a supervisory model that can help you develop the capacity of your employees. You will learn: Keys to being an effective supervisor Questions to use in creating a meaningful supervisory relationship Methods for establishing trust An effective supervisory structure (when to meet and what to cover) How to discuss areas for learning and improvement Join us online to learn how effective supervision can improve your team’s performance and results.
Microaggressions don’t necessarily reflect bad intent but can still be very damaging. Therefore, it is important to proactively identify and address microaggressions within your department and your institution before they become a problem. Properly spotting and removing these challenging statements and actions can improve your campus climate while reducing absenteeism, turnover, and employee complaints. This online training focuses on how you can proactively identify and remove microaggressions from your institution. In our first session, we will work toward understanding different types of microaggressions that are common in higher education and understanding what fuels these behaviors. During our second session, you will be introduced to a framework for removing implicit bias and microaggressions from your environment.
Giving feedback to someone in a way that is both direct and respectful is a challenging thing to do, even for the most seasoned managers. Most of us figure it out the hard way by fumbling, softening what we meant to say, or confusing the message. The challenge for managers is to convey your message clearly with backbone as well as heart. In this hour-long webinar, a certified executive coach and leadership development expert Mary McGuinness will provide simple but proven techniques, along with sample language, to help you become more confident and skilled at providing feedback directly.
This online program is an easy way to educate both new hires and existing staff (including academic leaders) with fundraising responsibilities on the important work of advancement. We worked with our top collaborators in each functional area across the shop to bring you a course that offers a high-level overview and provides connections to the donor pipeline and advancement’s goals. Topics covered in this program are:
