Recruiting, Training, and Engaging Alumni Volunteers in a Digital Environment

Instructors Clarybel Peguero, Ed.D.Senior Director for Volunteer EngagementDuke Alumni Association, Duke University   Parks SmithDirector of Strategic OperationsVirginia Commonwealth University Course Highlights 1hr 41m of video instruction Downloadable resources Course Details Released 01/28/2021 Alumni volunteers are immensely valuable to institutions in both their service and giving power— they tend to give 10 times more than non-volunteers. However, COVID-19 has flipped the script on how we recruit and engage alumni volunteers. For example, in-person offerings are no longer an option. Instead, we’ve been forced into the digital world and have had to adjust in order to remain successful. In this highly interactive virtual training, our experts will guide you as you share with your peers what you have learned since we’ve entered this new reality. Together we will identify emerging best practices in the digital space regarding volunteer recruitment, training, and engagement, in order to better understand how to retain alumni volunteers. You will leave this training with the best current thinking on how to engage your volunteers during the pandemic and beyond. We Want to Hear From You! Please take a few minutes to fill out a short survey letting us know about your experience with this course.

Tailoring Advancement Communications to Ages and Life Stages

When you create uniform messages with mass appeal for your donors and alumni, you may actually be pleasing very few people. Have you considered segmenting your communications for a more personalized and focused marketing strategy?    Join us for this virtual training to learn how the life stages of your donors and alumni should inform your medium and your message. You will learn which messages and platforms best appeal to groups of different ages and life stages. You will have the chance to write three tailored messages during the training and discuss your work in small groups with your peers. Additionally, you will have the opportunity to work on a communication plan to support your overall strategy. 

Title IX Appeal Officers: A Skills Training and Certification

As you navigate the new Title IX appeal process, you might find certain aspects difficult or confusing. Are you prepared to navigate the mandated timelines effectively? What elements of the investigative process should you focus on when reviewing your case? How do you handle situations where the judgment of your colleagues might have been compromised? You likely — and reasonably — feel a lot of responsibility for objectively determining a final decision, both to provide a fair process for the parties and to mitigate the risk of litigation for your institution. Join us online and leave with the knowledge, strategies, and skills you need to feel confident in your role as an appeal officer. During this four-hour training we will cover the required skills and attributes of an effective appeal officer and provide practical opportunities for you to explore the different grounds for appeal, including procedural irregularity, new evidence, and conflict of interest/bias. Whether you are looking to enhance your confidence as a Title IX appeal officer or as a Title IX coordinator responsible for training your appeal officers, this training is for you. Upon completion of this virtual training, you will receive a certificate of completion for your time […]

Department Chairs: Reflect, Refresh, and Plan for the New Year (Virtual Training Only)

Department chairs are under increasing pressure to manage and direct complex situations. In addition to navigating the changing landscape of higher education, you are making difficult budgetary decisions and supporting faculty under extreme duress – all while managing the effects of the pandemic on your own personal life. How can you create a plan to avoid burnout? Join us for this virtual training to get advice for how to balance all the roles of academic chairs/program directors — including that of a leader and colleague — during these challenging times. You will be given space to connect with other chairs and program directors to reignite your passion for academia and shift your focus to restorative practices. You will leave this workshop with practical strategies to help manage your load and ensure sufficient self-care.

Teaching a People-First Language Approach

Quantitative researchers and analysts commonly focus their writing exclusively on data accuracy without taking the importance of language into account. This focus on data – rather than on the people who are represented by the data – can result in material that is accurate from a methodological standpoint, but not appropriate or accessible to non-technical audiences who may consume them. Join us for a two-hour workshop with David Chrisinger, Director of the Harris Writing Program at the University of Chicago. You will learn how implementing a mandatory People-First Language Workshop for all incoming students and integrating the people-first concept into writing assignments across the school has helped students strengthen their ability to communicate their work to readers both inside and outside of the field. You will leave this “train-the-trainer” style workshop with an understanding of the people-first writing approach, along with strategies that you can use to integrate its core principles into your own curriculum.

Strengthen Student Community Building in Digital Spaces

As you reflect on this fall and prepare for another partially or fully remote semester, you may have found some successful strategies that have helped students build community online and others that have fallen flat. As students return after an unorthodox fall term, it will be more important than ever to strengthen online community building. Join us to learn how to build digital communities that foster meaningful engagement and connection in co-curricular spaces. In this hands-on training, our expert instructor will walk you through four principles for building community online — inclusivity, impact, intentionality, and interactivity — and teach you how to create, measure, and sustain your community throughout the year. You will leave with an individualized plan for your digital community regardless of the co-curricular initiative you are focused on.

Understanding and Interrupting Privileged Classroom Practices

Historically, classrooms in higher ed have been molded by implicit cultural norms such as competition, lecture, and perfectionism. When we investigate the hidden values and practices we have inherited, we discover how we can unintentionally contradict our students’ cultural identities and hinder their learning. By noticing, interrogating, and interrupting the patterns that have shaped both your own education and your pedagogy, you can take steps toward creating more equitable learning experiences. In this virtual workshop, Dr. Amer F. Ahmed will share strategies to create dynamic learning environments that elevate the strengths, identities, and values of historically oppressed students. He will draw from his own expertise in intercultural teaching and introduce Dr. Laura Rendón’s framework on “new agreements” for higher ed classrooms. He will share strategies for how to: Develop intercultural skills to navigate complexities in the classroom Investigate the unexamined norms that have shaped teaching and learning in higher ed Interrupt privileged practices and explore more equitable alternatives Intentionally create new norms for the classroom

Mitigating and Responding to Bias in Your Title IX Process

To ensure confidence in the fair and equitable grievance process, the new 2020 Title IX regulations require bias reduction training for all members of your Title IX team. Implicit bias is inevitable; we all have them. Even with awareness and regular training, bias may sneak into your process. What can you do to prevent it and how should you respond when it does present itself? Join us online to get tips and strategies from our expert faculty on how to recognize and mitigate bias during your grievance process. This training is designed to help you evaluate how bias shows up within your team and at various stages of your grievance process (e.g. during your line of questioning or when preparing reports), so that you can reduce the impact of bias in the final outcome of the case. Through discussions and scenario-based learning, you will identify ways you and your team can work together to encourage peer-to-peer accountability and reduce the impact of implicit bias during your Title IX process.

Preparing Doctoral Students for Careers in Academia and Beyond

Historically, institutions have worked to prepare doctoral students for careers in academia. As the higher education landscape has shifted in recent years, the number of PhD recipients has outpaced the number of available faculty positions in many sectors, resulting in a major increase in academic job seekers finding roles outside of the academe. To better serve doctoral students, graduate education leaders must strive to ensure that their offerings – curricular and co-curricular – support the development of skills that will serve PhD students in careers both inside and outside of the professoriate. Join us online as Dr. Karen P. DePauw, Vice President and Dean for Graduate Education at Virginia Tech, shares how the development and implementation of the Transformative Graduate Education (TGE) initiative has reshaped the graduate experience at her institution. You will learn how the TGE model prepares graduate students to become the next generation of scholars and career professionals in an ever-evolving global context through a variety of both scholarly and co-curricular programming. At Virginia Tech, this includes offerings around: Preparing Future Professoriate (PFP) Career Professional (PFPro) Teaching and Learning (Academy for Graduate Teaching Assistant Excellence) Citizen Scholar Engagement Communication Science and Public Engagement Along the way, you […]

Working with Institutional Data for Student Retention

Instructor Bernadette JungblutAssoc. Provost for Accreditation, AcademicPlanning, and AssessmentCentral Washington University   Margot SaltonstallAssoc. Vice President for Enrollment Managementand Student Affairs, Northern Arizona University Course Highlights 2hr 30m of video instruction Downloadable resources Course Details Released 11/13/2020 Institutional Research (IR) data is a powerful tool for understanding attrition, planning programs, and predicting enrollment. Student affairs and enrollment professionals often yearn for access to data, but when they do have access, they may struggle with distilling the information they need, using data effectively, and working with IR departments to ask the right questions. After participating in this workshop, you will be able to: Define factors associated with retention Recognize patterns and correlations Communicate with IR teams to effectively examine data We Want to Hear From You! Please take a few minutes to fill out a short survey letting us know about your experience with this course.