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Badge or Certificate Program

Customer Service Skills Certification Course – September Cohort

September 2 - 26, 2025 | Online

Live session September 26 | 3:00 - 4:00 p.m. ET

Diverse people
Badge or Certificate Program

Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness

September 2 - 26, 2025 | Online

Live Sessions September 5 and 26 | 2:00 - 3:30 p.m. ET

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Badge or Certificate Program

Customer Service Skills Certification Course – October Cohort

September 29 - October 24, 2025 | Online

Live session October 24 | 3:00 - 4:00 p.m. ET

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Badge or Certificate Program

Supervision Certificate Program – October 6 Cohort

October 5 - 31, 2025 | Online

Diverse professional audience

Evaluating Diversity in the Accreditation Process: Two-Part Discussion and Training

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The “Big Quit”: Rethinking Staff Retention and Recruitment

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The Impact of Enhancing Customer Service in Higher Education: A Discussion Series

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The Best Gift Higher Education Never Asked for: Donald Trump 

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Responding to a Bad Employee Engagement Survey: A Call to Action for Higher Education Leaders 

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Time Management and Flexibility

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Using the Five Paths to Leadership® Self-Assessment with Your Students

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Initiative and Professional Curiosity

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Advocating for Yourself and Managing Up

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Polishing Your Professional Persona

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Creating a Personal Leadership Philosophy

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Pedagogical Values: Understanding Your Teaching Practice

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Get Comfortable Being Uncomfortable: Engaging in Dialogue About Freedom, Favoritism, and Fairness

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Respectfully and Confidently Engage in Difficult Conversations: A Dialogue Workshop Series for Advancement Professionals 

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Strategies to Create a Positive Approach to Work: From Hiring to Retention

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Strategies to Enhance Staff Well-being

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Be the Employer Everyone Wants: An Employer Model for Colleges & Universities

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Rethinking Hiring Processes for Efficiency & Equity

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Inclusive Job Descriptions: Why do They Matter, and How do you Write One?

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Get Comfortable Being Uncomfortable: Engaging in Dialogue About Freedom, Favoritism, and Fairness

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Overcoming Microaggressions as a Faculty Member

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Retaining and Advancing Faculty from Historically Marginalized Groups: A Discussion for Faculty Affairs and Academic Leaders

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Integrating Anti-Racist Initiatives into Current DEI Strategies: A Conversation for Chief Diversity Officers

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Collaborating Effectively with Academic Partners in DEI Work: A Discussion for Central Diversity & Inclusion Leaders

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Developing Intentional Strategies to Improve Campus Climate: A Discussion Space

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Reflections on Inclusive Supervision as an Assistant Dean of Students