News

Assistance Animals and Compliance: What You Need to Know About Recent Developments

In at least three recent lawsuits, post-secondary institutions have come under fire for failing to comply with provisions of the Fair Housing Act (FHA) that make it unlawful to deny housing based on a person’s handicap and that require institutions to accommodate “assistance animals.” What most institutions don’t realize yet is that the federal definition for an assistance animal is much broader than the definition for a service animal under the ADA. (A service animal can only be a dog or, in some circumstances, a miniature horse. An assistance animal can be any type of animal and need not be specially trained.) While colleges and universities do have a long history of accommodating service animals, the concept of accommodating assistance animals is relatively new. But though it’s new, failing to comply can still create legal risk for your institution. Three Recent Cases In three recent cases: In all of these cases, the institution in question fell back on traditional housing policies regarding pets. And in these cases, the institutions faced legal action for holding to that exclusion. As our researchers at Academic Impressions note, “No one wants to pay $40,000 for a guinea pig.” It’s important to be aware of how […]

“Game On” for the Liberal Arts

by Mary Hinton

Over the past few years, the liberal arts have become an easy target in the current narrative about higher education. From politicians to parents we’ve heard a never-ending cry questioning the value of the liberal arts and bemoaning their “real world” applicability. There is solid evidence that the long-term arc for students earning liberal arts degrees is overwhelmingly positive—personally, professionally and for our democracy. Those of us in higher education know this firsthand. Yet the prevailing narrative continues to focus on “hire-ability” and that first job out of college. There’s also a perception that liberal arts colleges take students away for four years and insulate them in a cocoon of academia before dumping them, unprepared, into the “real world.” Both of these are short-term views and provide a dangerously incomplete picture. The Challenge: Making the Case In fact, part of what has made the liberal arts so easy to attack is the general lack of response from within our sector. For many of us, the value of the liberal arts is so self-evident we likely never imagined a world in which we would have to not only promote, but defend, the value of critical and creative thinking, strong communication skills, […]

What Does Collaborative Strategic Planning Actually Look Like? An Informal Case Study

A PROCESS THAT WORKSIf the case study below intrigues you, you can learn the 5-phase Collaborative Strategic Planning process that Anoka Ramsey Community College undertook in Pat Sanaghan’s book Strategic Planning: 5 Tough Questions, 5 Proven Answers.Case Study: Anoka Technical College & Anoka Ramsey Community College by Andrew Aspaas, Patrick Sanaghan, Donald Lewis, and Kent Hanson “Collaborative” Strategic Planning (CSP) has a nice ring to it, sounds a little like mom and apple pie, inclusion, and lots of participation. Who wouldn’t want that? In reality, authentic collaboration is a difficult process for leaders to undertake and do well. The challenges of conducting a collaborative planning process are many: you can get lost in too much process, where seemingly endless loops of engagement become confusing and exhausting for stakeholders; in an attempt to be inclusive, way too many people are informally involved in the planning effort, with no real ownership for the outcomes; the process can lose focus quickly, or people become overwhelmed by all the data that is gathered, and sense making becomes almost impossible. In this informal case study we want to show how you can actually conduct a large group collaborative planning meeting with 200+ faculty and ensure […]

One Easy Way Faculty Can Improve Student Success

by Lisa Cook, Daniel Fusch

More Resources for Faculty:How to Encourage Academic Grit and a Growth Mindset in Your StudentsCivility in the Classroom: A Better Approach There has been a lot of talk recently about how faculty serve on the “front lines” of student success, and how changes to syllabus design or implementation of more active learning strategies can have a big impact on students’ academic success and persistence. Mary-Ann Winkelmes, coordinator of instructional development and research at the University of Nevada, Las Vegas, associate graduate faculty in the History Department, and senior fellow at the Association of American Colleges and Universities, has developed an approach she calls “teaching transparency.” It isn’t a pedagogical strategy, but rather a framework that faculty can use to help students better understand the rationale and relevance of specific learning activities and the steps they should follow to complete an activity successfully. “It’s a simple adjustment to teaching,” Winkelmes notes, but one that has a demonstrated impact. In one study at seven minority-serving institutions, Winkelmes found that when faculty revised just two assignments to be clearer about their purpose, task and criteria, there was a statistically significant increase in student success for all students, but a particularly notable increase for underrepresented, first-generation, and low-income students. […]

6 Questions Advancement Leaders Need to Ask New Presidents

by Jim M. Langley

Quickly establishing a rapport with a new president is of immense importance to an advancement leader. If a shared sense of purpose and a framework of collaboration are established between the two of you in the first month of a new presidency, the institution can soar to new heights. But if this groundwork isn’t established, missteps and misunderstandings can accrue and result in heightened tension, mistrust, and, ultimately, turnover in advancement leadership.Advancement leaders can help establish that rapport by asking their new presidents some very strategic questions. The Right Questions to Ask These questions include: 1. Who were your mentors or the leaders who inspired you? What in particular did you admire most about them? Why this is the right question:The answer will provide you real insight into the president’s leadership style and allow you to mesh your style with his or hers. 2. What information would be most helpful for my staff and I to bring back as we interact with alumni, parents and other key constituents? Are there questions that you would like us to be asking these constituents on your behalf? Why this is the right question:This question will help the new president understand that advancement can be […]

5 Ways that SUNY Oneonta Optimized its Social Media Strategy

by Hal Legg

A few years ago, I realized that social had tremendous potential that was only increasing, not just as a transactional communication tool but as a space to have meaningful relationships with prospects, current students, their parents, alumni, community members, even the media. However, up to that time, my campus had focused more on improving old media than on investing in new. The danger of falling behind if we didn’t do something to jumpstart our efforts was real. We needed to cover a lot of ground, both technical and strategic, in a short time. That’s why I brought a team to Academic Impressions’ Social Media Strategy for Higher Education: Beyond the Basics conference (twice, in fact). The breadth of material at the conference and how it was covered allowed my staff and me to plan our work, set goals, and identify the metrics to gauge our progress. We talked the whole way home about next steps and began implementing almost immediately after the conference. Among State University of New York’s 27 four-year campuses, SUNY Oneonta was ranked #1 in social media presence by students in 2015. Engagement with our Facebook, Twitter and Instagram accounts continues to increase, and we’re shifting ad dollars away from traditional media […]

Improving Transfer with Interstate Passport: A Project Every Institution Should Know About

by Lisa Cook

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges, universities, and organizations that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. 2015 was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. Although the process of transferring general education credits between institutions has improved in recent years, it has not improved enough to keep up with an increasingly mobile student population. Students are often required to repeat courses at their transfer institution, slowing time to graduation and adding to student debt. Recently, the Western Interstate Commission for Higher Education (WICHE) has been working on a solution: an Interstate Passport. The Interstate Passport incorporates lower-division general education requirements as a whole, allowing students to receive credit for the entire lower-division gen-ed block rather than simply for individual courses — and eliminating the need to repeat […]

7 Steps to Launch a Robust Brand Strategy

by Luanne Lawrence

Recently, during an Academic Impressions webcast (you can order a recording here), we covered the approach that the University of California, Davis took to overcome a crisis and rebuild its internal culture, while also promoting itself and its strengths to external audiences. No matter where your institution currently stands, the same steps can be used when considering a wide-scale and new approach to branding. Here is an outline of seven critical steps to developing a robust brand strategy. 1. Identity Research and Analysis The first step in branding is knowing three elements about your institution: Only after you have been thoughtful about each of these steps, can you start to use your research to build your platform. In this step, you can truth-test your perceptions about your institution with the most important people you want to engage. Doing this helps senior leaders fully see reputational gaps and why your targeting marketing and branding efforts will advance the university. 2. Define Marketing and its ROI After the first step, conversations with senior leaders, key champions and opinion leaders about what marketing is and is not able to achieve will help you manage expectations. In addition, this is the time to share […]

AMP UP: A Study of New Approaches to Math Remediation at Bergen Community College

by Lisa Cook, Daniel Fusch

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. 2015 was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. More colleges are trying new approaches to math remediation to improve persistence and graduation rates for students who test into developmental courses, but there isn’t much data on which approaches prove most successful. To remedy this issue, Bergen Community College is partnering with Union County College in launching a new study funded by a $2.6 million First in the World grant to see which approaches to math remediation make the greatest difference to students. The project, “Alternatives to Math Placement, An Unprecedented Program” (AMP UP), will allow Bergen and Union County to compare the effects of various approaches. We talked to William Mullaney, vice […]

From STEM Pathways to STEM Highways

by Lisa Cook

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges, universities, and organizations that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. 2015 was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. In an effort to better engage and retain STEM students, California State University, Los Angeles is partnering with two other institutions to establish a STEM Education Consortium as a way to pool resources and improve STEM education. Institutions in the STEM Education Consortium will use the $2.8 million First in the World grant to target three issues in STEM education: We talked to James Rudd, Cal State LA professor of natural science and project director, to learn more about how these initiatives will open more STEM career pathways to students. 1. How the STEM Education Consortium Will Test High-Impact Learning Strategies […]