Search Results for: conflict

What Becoming a Parent Taught Me About Assuming Leadership in a Time of Crisis

Posted on by bradystanton@ai_azuread

By Kayleigh MacPhersonExecutive Director, Scholarships and Student SupportUCLA Development Assuming leadership in a time of transition and tumult – parenting lessons that helped our team thrive during the pandemic. Returning to work from one’s first multi-month parental leave is challenging no matter the specific circumstances. Whether it is a crisis of identity, scheduling, responsibilities, time, or managing the onslaught of individual, familial, professional, and societal expectations, with parenting comes an additional literal and figurative load for nearly every aspect of our lives. Assuming a new leadership role in one’s profession can be similarly complex – like the adjustment to parenting, one becomes, at times, solely responsible for the actions of others. There may also be crises of identity, scheduling, responsibilities, time, and managing new expectations. After four months on parental leave, I returned to the office December 4, 2019, and things had changed. I had both a brand-new baby and a brand-new leadership role at my institution. I was thrilled to get back to work and hardly considered the impact my newfound parental feelings and experiences could have on my approach to leading a team. In times of uncertainty and transition, we are all tested, and history has shown us […]

Developing a High-Performing and Productive Advising Department, Part 2: Assessing and Meeting Employee Needs

Posted on by 25337pwpadmin@ai_azuread

READ THE WHOLE SERIES: Academic advising staff, comprised of both administrative support staff and advisors, may experience a great deal of stress and frustration as they work to manage the expectations of both students and administration. As frontline personnel, they are the first to be confronted when students experience problems and express dissatisfaction, yet they have little authority or control. By including these constituents in decision-making and planning, advising administrators are able to benefit from their diverse perspectives and maximize on the skills that each staff member brings to the department. This is particularly important because when we establish systems and procedures in response to student needs, there is frequently a risk that advising personnel will view these changes in a negative light. Advisors may anticipate that their own needs will be deprioritized as we work to meet the needs of students. For example, an edict such as “Advisors have 24-48 hours to respond to students” may cause additional stress on advisors who are already facing challenges in managing their workload. I recommend examining practices and procedures regularly, observing the impact on advising staff, and soliciting staff feedback proactively, so that you can begin to address employee needs while also […]

When the Chief of Staff Needs to Handle a Crisis

Posted on by Daniel Fusch

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our sixth article, we want to ask: What are key skills that chiefs of staff need to build in order to best handle crises on campus? In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. We will share their answers to questions such as these: Contributors to this series include: We hope you will enjoy the series and share each article with your peers. If you find these articles useful, please consider attending and learning from these and other experts at these virtual trainings: Today, here is the sixth installment in our series: 6. What Skills Does the Chief of Staff Need in a Crisis? Academic Impressions. What are key skills that chiefs of staff need to build in order to best handle crises on campus? Chris Romano, Ramapo College. Here are 3 skills that are essential for chiefs of staff to have in order to best handle crises on campus: 1) Relationship management […]

How Gender Bias in Higher Education Leadership Gets in the Way of the Collaboration We Need

Posted on by Daniel Fusch

Gender bias in higher education can lead us to prize men’s voices over women’s and to value authoritarian and transactional leadership over transformational, collaborative leadership. Yet collaboration is key to meeting the complex challenges our departments and institutions of higher education now face. So let’s explore: How best can men and women work together to develop this critical leadership trait that has traditionally been considered “feminine”? by Rosalind Spigel, Organizational Development Consultant and Leadership Coach, Spigel Consulting  Previous articles in this series: In this series we are looking at leadership traits, how they are deployed and recognized differently for men and women, and how gender bias impedes women’s advancement within our colleges and universities. In this fourth article, we’ll take a close look at collaboration. We’ll examine: Why Collaboration is So Critical Remember that memo distributed by a now ex-employee of Google, criticizing diversity and defending the skewed percentage of male coders? After debunking the former employee’s false claim that men were inherently better coders for “biological” reasons, senior leaders at Google also argued that the coder “had fundamentally misunderstood what skills were needed…such as collaboration, creativity and teamwork” (Swinson, 2018, p. 332). While there are many differences between the Google campus and […]

10 Tips to Improve Your Meetings

Posted on by 25337pwpadmin@ai_azuread

Most meetings simply don’t work and are a waste of precious time. Unfortunately, many higher education leaders spend much of their professional lives in these unproductive meetings. Higher education runs on thousands of daily meetings including committees, task forces, departmental meetings, and so on. When was the last time you participated in an engaging, productive meeting where you felt that it was a great use of your time and attention? When’s the last time you looked at your meeting calendar and said to yourself, “I am really looking forward to Tuesday’s committee meeting!” Here are 10 practical tips for improving your meetings, based on Academic Impressions’s powerful Meeting Diagnostic Tool (MDT): 1. To Lead or Facilitate? Senior leaders often ask, “Should I facilitate or fully participate in the meeting?” We have found that trying to be the leader as well as the facilitator is not a good idea. Facilitators move the group towards good decisions, use good processes, and are neutral. Often, a leader cannot be neutral about where a decision is going. Attendees know this and will wait until the leader signals his or her desired decision. We suggest that the leader appoint a neutral facilitator; this will allow the […]

How to Keep Your Eyes on the Future When There’s a Crisis in the Present

Posted on by Daniel Fusch

This is a unique and challenging time, yet it’s crucial not to remain overly consumed with the present crisis; we need to reserve time each day to think through the possibilities of how our future, and how the future of our unit and our institution can be different when we all return.   By now, you have received your fill of articles, blog posts, and invites to free webinars all offering well-intended advice on how to cope amidst the COVID-19 pandemic. We have all felt the stress in all areas of our life during this unprecedented time. Despite this stress, most higher education professionals that I have spoken with have indicated that they have adapted to this “new abnormal.” The literature that has been published about this period of uncertainty has been, for the most part, both caring and useful. Psychologists and other healthcare professionals have warned us not to become too consumed with the future, given the high degree of ambiguity on what might come. In other words, focus on the present state in order to maintain a strong sense of well-being. This is certainly excellent advice, particularly for those who are suffering from increased stress and anxiety. However, […]

Student Affairs: Trends to Watch in 2017-19

Posted on by 25337pwpadmin@ai_azuread

What will student affairs look like, 3 years from now? Looking ahead, what concerns you most? What do we most need to do this year? Recently, we held vigorous discussions of the future of student affairs with a panel of experts that included two vice presidents of student affairs (Les Cook and Paul Marthers), a career services expert (Jeremy Podany), and a sitting president (Karen Whitney, Clarion University) whose background is in student affairs. All four are forward-thinkers and bring unique perspectives to student affairs. Paul Marthers heads up both student affairs and enrollment management at SUNY’s central office, and Les Cook, as vice president for student affairs and advancement at Michigan Tech, oversees the entire student-alumni lifecycle from pre-college outreach to planned giving. Karen Whitney’s approach to leading Clarion University is deeply informed by her work in student affairs, and Jeremy Podany, as executive director of Ascend and The Career Center at Colorado State University and the founder of the Career Leadership Collective, is pursuing the integration of career and co-curricular at every step of the student experience. Our conversations with this panel of experts left us enthused, and we want to share some of the highlights from these interviews […]

5 Strengths Military-Connected Students Bring to Your Campus

Posted on by 25337pwpadmin@ai_azuread

Presenters: Recorded Webcast, Supporting Military-Connected Students for Success and Completion Each fall, as faculty, academic advisors, and others return to campus, there are fresh articles and blog posts about how to help military and veteran students. Often, these articles focus unfortunately on the “issues” that military students might bring to a campus, or the unique challenges they face. But we would like to suggest a shift in perspective: Military and veteran students are powerful assets to campus learning, campus life, and campus community. Institutions need to be thinking not only about how to provide targeted support for military students, but also about how to leverage their unique strengths. A quick note: Before we share five specific ways in which this is the case, we’d like to define what we mean by “military-connected students.” While this term is often used to include students with a current or prior connection to the military (including dependents and spouses) for the purpose of this article, “military-connected” refers to members of the National Guard, reservists, active duty personnel, and veterans. Here are five strengths of military-connected students that we want to discuss in this article: It’s true that each of these strengths can also provide challenges […]

We Need to Value How Women Use Vision and Conceptual Thinking to Lead

Posted on by Daniel Fusch

It’s no secret that more women in the workforce has not equaled more women in leadership. Women opt out because they don’t feel their work is meaningful, they object to the direction their institution or institutional culture is headed, or they believe their contributions aren’t valued. Countering this requires a systemic approach. by Rosalind Spigel, Organizational Development Consultant and Leadership Coach, Spigel Consulting  In this sixth article in our series in Challenging Androcentrism in the Academy, we’ll look at one set of leadership traits and behaviors we identified earlier in the series: vision and conceptual thinking. We’ll examine: In preparation for this article, I was fortunate to have interview conversations with many women in higher education. In our conversations about conceptual thinking, I discovered a distinction between “big ideas” and “vision.” Big ideas tend to excite. Vision can also excite, but for the women I spoke with, vision also includes more mundane aspects of operationalization which then receive less than enthusiastic responses from their male bosses. I would like to add that there were women I spoke with who did not perceive themselves or others being marginalized for their conceptual thinking. Nonetheless, if an institution is interested in higher levels of […]

A Year in Crisis: Lessons in Communication Learned as a Department Chair

Posted on by bradystanton@ai_azuread

Introduction We have just passed the one-year anniversary of the COVID-19 pandemic. While this experience may have provided opportunities for us to learn and grow, it has also taught us there are critical elements of our life and work where no substitute is sufficient. One of these elements is communication. The extreme safety measures of social distancing, lockdowns, quarantines, remote teaching, and working from home have made communicating with one another increasingly difficult and acutely essential. Let’s not forget, though, there has always been a need for academic leaders to improve communication—many of us have even read books and attended workshops dedicated to this topic. However, the current pandemic has magnified potential weak spots in our communication, providing the opportunity to develop new habits that will benefit those we lead. Allow me to share with you some lessons I have learned recently—some more painful than others—and how they can be applied right now, as well as in a post-pandemic world. Knowing Your Responsibilities Makes You a Better Communicator Being a department chair is the toughest job on campus, and the job does not get any easier during a pandemic. Students, faculty, and staff look to us for magical answers to […]

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