An effective phonathon program can be a great way to re-engage alumni, steward donors, and build affinity. This four-part training series will cover the most common challenges facing calling programs and offer practical solutions. 1. Scripting – Learn how to best use time on the phone with alumni to build rapport, confirm contact information, and secure a gift. 2. Data Analysis and Segmenting – Better target alumni who are likely to pick up the phone and make a gift; ensure that you have updated contact information for these alumni.
Learn how a day of giving can encourage giving to your institution in a more compelling and urgent way. You will learn how to develop a day of giving from concept and launch to follow up. Session one will cover pre-planning, collaborating across campus, and executing a day of giving. Session two will cover gift processing a large influx of gifts and stewarding new and repeat donors to ensure retention. “This webcast offered practical and useful advice on implementing a day of giving. The presentation was clear, informative, and something that could be scaled to a number of institutions – large or small.” – Dayna Carpenter, Director of Annual Giving, UMBC
Learn new strategies and techniques to better engage and steward all segments of your planned giving donors. These two forty-five minute sessions will cover both events and impact reporting. Part 1: Stewardship Events and Donor Engagement Events are critical to your planned giving donor relations strategy. During this session, you will walk through new ideas for the more traditional planned giving events as well as non-traditional touchpoints that target younger planned giving donors. Part 2: Strategic Communications and Impact Reporting Impact reports and strategic communications are important methods for stewarding your planned giving donors. During this session, you will learn the specific messaging for legacy societies, scholarship reporting, and realized bequests that your planned giving donors and their families need to see. We will also explore other creative communication methods that your shop can use to steward your donors.
Campus tragedies involving students with psychological disabilities highlight the need for campuses to be prepared to anticipate and respond to student risk and threats. Identifying and responding to students who may pose a threat of harm to themselves or others forces administrators to walk a fine line between over- and under-response. In order to respond effectively, campus administrators must draw on the best practices from the student development, mental health, campus safety, and risk management fields while complying with legal and regulatory requirements. This webcast series tackles the toughest questions surrounding how you can support the best interest of students while mitigating risk for your institution through legally sound policies. Over the course of three sessions, our expert instructors will help you think through the ways you can develop a comprehensive and integrated risk management approach to policy development that provides a thorough framework to more accurately identify and respond to students of concern. While each session has a specific focus, the series will address: How applicable laws, regulations, and best practices can be reflected in your campus protocols. Policy intersections between behavioral intervention teams and other student conduct campus policies and practices. The intersection between mental health issues and […]
Most strategic plans are aspirational and well-intentioned, but typically end up on a shelf collecting dust. Actual execution of the strategic plan is what separates a great institution from a good one. During this webinar, you will learn the six key dimensions of strategic plan implementation and offer practical suggestions for improving each: Alignment Decision making Organizational discipline Collaboration Culture Engagement and inclusion About the Research Academic Impressions and the Sanaghan Group embarked on a one-year effort to research and ultimately validate a Strategic Planning Implementation and Execution assessment that reveals an institution’s strengths and weaknesses related to implementation and execution. In this webinar, we’ll reveal the six key dimensions to execution and practical strategies that you can use today to turn your plans into actions.
Learn ten common mistakes new presidents make and how you can avoid them. Patrick Sanaghan will share what he has learned from interviewing and working with dozens of college and university presidents. Join us to learn these lessons and how you can ensure a smooth and successful leadership transition for your institution. Add a recording of this program to your training library to train future presidents on these important lessons.
Learn how your institution can begin coaching and teaching innovation to your students. During this training, we will discuss how to encourage an innovative and entrepreneurial mindset both inside and outside of the classroom. You will explore the five key components for encouraging this mindset in students and how both faculty and staff can help facilitate this shift in thinking.
Why do the same incidents paralyze some people but act as a springboard for others to change, grow, and learn? Setbacks, mistakes, and failures are inevitable—the key is resilience. Leaders must be able to navigate these situations and not just bounce back, but bounce forward. Join leadership expert, Pat Sanaghan, online to explore resilience and understand what you can do to build this critical skillset. We’ll share practical suggestions that dramatically improve your staying power as a leader.
Addressing issues of civility among faculty can be a thorny issue when you consider the scope of free speech, academic freedom, and how social media blurs the lines between the personal and professional context. Join us online for an in-depth examination of this increasingly important issue, including practical steps academic leaders can take to improve civility on campus and address issues as they arise.
As the higher education landscape changes, there is greater stress placed on departmental teams to deal with an increasingly complex operating environment. As the stakes increase, so too, must the performance of these teams. In this online training, leadership expert Patrick Sanaghan will share 10 differentiators of exceptional teams that enable them to perform at high levels.
