This online course will help you design targeted peer mentor programs to improve the success of specific student populations. Using best practices, this course will help you design a peer mentor model, train your mentors, and address important challenges of your mentee population. You will leave with a plan to improve your peer mentor program for one or more of these populations:
Learn the basic concepts of academic and administrative program prioritization as you hear advice from two of higher ed’s experts. Overview The current and foreseeable fiscal challenges in higher education require institutions to move beyond short-term measures like temporary cuts and sharp increases in tuition revenue, and fundamentally revisit their mission to ensure their programs and cost structure are aligned.
Learn to help raise needed funds, develop precise budgets, and develop and evaluate faculty more effectively. Overview Join us for this three-part online training series to learn the essentials for serving as an effective department chair. Whether you are a faculty member with a desire to advance your career towards academic administration or you are an experienced academic leader, this series will help you to manage faculty more effectively, develop precise budgets, and raise needed funds.
Learn how to improve the accuracy of your gift receipting and acceptance processes. Overview While many gifts to your institution are straightforward, others present challenges and require special processing and acknowledgement. Gain an understanding of various types of complex contributions and your institution’s obligations for each variation. This comprehensive gift-receipting program will cover: Defining charitable contributions for federal income tax purposes Identifying the legal donor of a gift Gift receipt requirements and considerations Non-cash gift issues Recent US tax code changes and updates Considerations to weigh before accepting a gift Note: The technical and legal aspects of this webcast series will be focused on US examples.
Join us for two online sessions that will show you how to plan for and implement a Strategic Enrollment Management (SEM) structure on your campus for the first time. Using case studies rooted in the practical leadership experience of our instructor, you will gain an in-depth overview of how to take the necessary steps toward implementing a SEM structure at your institution. In session one, Planning for SEM at Community Colleges, we will focus on making the case for a SEM model at community colleges and discuss how you can approach the initial planning process on your campus. You will learn a number of smart practices and strategies about how two-year institutions should approach the planning process and will explore critical questions surrounding the adoption of SEM. If you are just beginning to consider SEM at your institution or are in the early stages of planning your model, this session is for you. In session two, Implementing SEM at Community Colleges, we will focus on moving from the planning to the implementation stage of your new SEM model. You will learn how to operationalize new marketing and recruitment tactics, education and training, and technology improvements. If you have already made progress with […]
Gain the tips and tools you need to develop and integrate personas into your current marketing strategy. Overview Join us for this two-part online training series to learn how to better understand and target your core audiences by developing and incorporating personas into your marketing strategy. These two 45-minute sessions are focused on (a) creating effective personas, and (b) integrating them meaningfully into your marketing efforts. As part of this conversation, we will discuss: Elements of an effective persona Data to look into to inform persona creation How personas can inform marketing planning, media decisions, content strategy, and design considerations Guidance for continually updating and integrating your personas into marketing strategy
An effective phonathon program can be a great way to re-engage alumni, steward donors, and build affinity. This four-part training series will cover the most common challenges facing calling programs and offer practical solutions. 1. Scripting – Learn how to best use time on the phone with alumni to build rapport, confirm contact information, and secure a gift. 2. Data Analysis and Segmenting – Better target alumni who are likely to pick up the phone and make a gift; ensure that you have updated contact information for these alumni.
Learn how a day of giving can encourage giving to your institution in a more compelling and urgent way. You will learn how to develop a day of giving from concept and launch to follow up. Session one will cover pre-planning, collaborating across campus, and executing a day of giving. Session two will cover gift processing a large influx of gifts and stewarding new and repeat donors to ensure retention. “This webcast offered practical and useful advice on implementing a day of giving. The presentation was clear, informative, and something that could be scaled to a number of institutions – large or small.” – Dayna Carpenter, Director of Annual Giving, UMBC
Get Title IX training for your study abroad administrators and president. Overview Expand your institution’s Title IX knowledge with these two trainings for special populations within your organization. This two-part series delves into the role of the University President in Title IX investigations as well as how Title IX affects study abroad trips. This resource is perfect for Title IX professionals responsible for training others on their campus. Title IX and Study Abroad Gain critical insight into how Title IX affects study abroad trips. This webcast will provide you with actionable items and training for you to implement on campus as you plan for upcoming study abroad programs. When you are getting ready to launch new or existing study abroad programs, use this information to make sure your staff and students are protected under Title IX. Title IX for Presidents Learn your role in Title IX compliance and investigations as a leader on campus to avoid costly OCR investigations, lawsuits, and even resignation. This program was designed with special attention paid to where and how presidents, provosts, and other leaders on campus need to be involved in Title IX. You will have the opportunity to ask questions anonymously to […]
Maximize net tuition revenue by working with your finance and enrollment management counterparts. Overview Throughout higher education, institutions are feeling the effects of stagnant or declining enrollments. As more and more institutions spend money to try to differentiate themselves in an increasingly competitive market, few look internally to ask the more sustainable questions: How do we negotiate competing enrollment goals of net revenue, quality, access, and class size? Are we setting attainable enrollment goals that adhere to both mission and budget realities? Are we packaging institutional aid in ways that optimize institutional goals and constraints? Based on our enrollment results, how should we respond in the short and long term? Join us for an online training series that brings together key representatives from finance and enrollment management to address these key questions.
Learn how to integrate online student services into instruction and assessment and use retention metrics to support long-term program sustainability. Overview More than 22 million students are projected to take some or all of their classes online in the next five years. While online enrollments are growing annually, student attrition in online education is higher than traditional on-campus programs. This two-part webcast discusses critical retention metrics, how to measure the cost of attrition, and what programming can engage online students.
Train your entire faculty on copyright essentials. Overview How copyright and fair use laws apply to teaching, research, and publications is not always clear, and the increasing ease of copying and distributing digital materials raises the stakes even more. Educators often do not have access to the resources and support they need to deal with these challenges. Join us online to learn key concepts that every faculty member needs to know in applying copyright law in the classroom (both face-to face and online), research, and scholarly publications. To help you understand these concepts, our expert instructor will provide a practical overview of core copyright principles and then offer you the chance to apply your knowledge to common scenarios on campus.
Are you designing online course content that is accessible to all students? The online environment has the potential to offer an extremely accessible platform for all students to learn. However, students with disabilities often have difficulty using these online learning tools because websites and course content are not created with them in mind. When course content is inaccessible, it creates unnecessary barriers for students with disabilities. Are your online courses accessible for your entire student population? Join us for this online training series as we share ways to support the needs of all students online and comply with accessibility regulations. We will discuss: Consequences of inaccessibility Technology availability How to create course websites that are accessible to all users, regardless of ability
Learn new strategies and techniques to better engage and steward all segments of your planned giving donors. These two forty-five minute sessions will cover both events and impact reporting. Part 1: Stewardship Events and Donor Engagement Events are critical to your planned giving donor relations strategy. During this session, you will walk through new ideas for the more traditional planned giving events as well as non-traditional touchpoints that target younger planned giving donors. Part 2: Strategic Communications and Impact Reporting Impact reports and strategic communications are important methods for stewarding your planned giving donors. During this session, you will learn the specific messaging for legacy societies, scholarship reporting, and realized bequests that your planned giving donors and their families need to see. We will also explore other creative communication methods that your shop can use to steward your donors.
Nearly 30% of first-time freshmen are classified as first-generation students. How are you addressing this population’s needs? Overview More than a quarter of first-generation students drop out after their first year college — four times the dropout rate of higher-income second-generation students. First-generation students sometimes require special attention to succeed in college, and research has shown that their parents are often unequipped to provide the necessary support. While much data is available on the demographics of first-generation students, few institutions have implemented comprehensive support programs to improve their retention and graduation rates. Join us for a two-part webcast series that will focus on proven retention techniques you can apply inside and outside of the classroom. Drawing on the expertise of two practitioners, this series will provide a comprehensive overview of interventions, programs, and practices that lead to first-generation success. Watch this pre-webcast recording that highlights some of the demographic characteristics that are unique to the first-generation student population. It is recommended that you view this recording prior to the webcast.
Is your institution considering inter-institutional enrollment for specialized programs? Overview Low enrollment programs that are core to institutional mission and values continue to face decreases in funding. Rather than cutting these programs, forward thinking leaders are collaborating with peer institutions in shared academic curricula. These partnerships allow institutions to maintain specialized courses and expand capacity and degree pathways by incorporating peer institution course offerings. Join our experts for a two-part online training series as they discuss the strategies and tools needed to effectively collaborate in a shared academic venture. This online training will provide practical approaches to: Collaborating to expand degree pathways Optimizing inter-institutional enrollment management Mitigating the cost of collaborative efforts
Get more students engaged in the career services you have to offer. Overview This comprehensive two-part training will help you to plan for and implement an integration of career and advising services on your campus. Session one focuses on administrative strategy for integration. Session two focuses on the practical operational strategies needed to integrate your services. Join us for one or both sessions. In session one you will: Learn how to make a stronger case for integration Examine four integration models with different structures, strengths, and challenges Get an action planning worksheet to guide your implementation In session two you will: Examine key decisions and challenges during integration Learn what is needed to cross-train academic and career advisors Get tips for designing a four-year plan for guiding student experience
Better translate market research into strategy in higher ed marketing. Overview Learn how you can more effectively turn market research into meaningful marketing strategy at your institution. This webcast series is designed specifically for central marketing and communications units in higher education to help them make more data-driven decisions when connecting market research with strategy. Session One: Using Market Research to Inform Strategy Learn how you can use market research to inform strategic initiatives within your central marketing and communications unit. We will walk through how you can conduct and guide market research efforts for both small and large-scale marketing projects, from basic surveying of a specific audience to branding campaigns and program demand. You will leave with a better understanding of what techniques you should use based on your project type and goals, and how to interpret the results of the data you collect. Session Two: Using Social & Digital Data to Inform Marketing Intelligence Learn how data from your digital and social media platforms can inform your marketing strategy. You will hear specifics on how to dig deeper than surface-level Likes, Follows, Click-Throughs, and Retweets to gather insights that can inform your marketing strategies in a targeted […]
IRS regulations have made private business use (PBU) a concern across both public and 501(c)(3) campuses. In particular, the adoption of Schedule K reporting requirements to IRS Form 990 has emphasized the need for 501(c)(3) institutions to revisit IRS post- issuance tax compliance standards. For this reason, you need to quickly combine campus cooperation, proper documentation, and accurate calculation to ensure your institution is compliant. Join us for a two-part online training series that will cover PBU requirements for public and 501(c)(3) institutions. Session 1, will cover appropriate steps in working with campus partners to communicate and gather PBU information. Session 2, will work more exclusively with gathered data to explore PBU calculation and remediation. Included in both sessions will be various communication steps, PBU survey samples, calculation principles and red flags, and best practices in remedial action.
Are you actively managing and engaging your advancement volunteers? Overview Volunteers are a critical extension of your development efforts—they boost resources, engage a greater number of stakeholders, and provide support for events. However, correctly selecting, thoroughly training, and properly engaging volunteers remains a constant challenge in advancement shops. How do you create a mutually beneficial relationship that maximizes the effectiveness of volunteers and ensures they have a meaningful experience? Join us online for a two-part webcast series designed to improve your shop’s volunteer management program. Session one will provide techniques to assist in starting or revamping your volunteer program with essential techniques in recruiting, selecting, training, and managing your volunteers. Session two will help you fully capitalize on these engaged members of your community and reach your fundraising goals.
