Increasing the Odds for Non-Traditional Student Persistence and Completion Webcast Recording

Learn how two institutions improved their non-traditional student retention and completion rates using data. You will gain new insights for how you can: Create a program for students earning below a 2.0 their first semester Improve your use of analytics and outreach to boost completion rates Draft a unique intervention plan for non-traditional students This webinar features case studies from Middle Tennessee State University as well as Bay Path University’s American Women’s College.

Title IX for Executive Leadership:What You Need to Know

Prevent your institution from being added to the 275+ Title IX cases that remain open due to mismanagement. Agenda What is Title IX? History Definitions Common and Uncommon Understanding Compliance 101 Non-discrimination policies Title IX coordinators Grievance Process Lessons learned from other institutions Steps college executives need to take Understanding violations Regularly reviewing dear colleague letters Know your internal committees Conducting regular trainings with faculty and staff

Private Universities: Building Pathways with Community Colleges Webcast Recording

For many private institutions, community college transfer students represent a viable and untapped opportunity for increased enrollment and tuition revenue. This webcast has been designed to help private, four-year institutions capitalize on this growing student population. Our expert instructor will help you understand how to make a compelling case for building community college transfer pathways at your institution, as well as outline how you can create pathways that are both intentional and sustainable. You will leave this online training prepared to answer questions such as: How can I make the case for investing in transfer student recruitment and pathways? What are best practices for establishing partnerships with community colleges? What adjustments need to be made on campus to accommodate more transfer students? What institutions have done this successfully, and what do their pathway models look like?

Using Academic Program Cost Analysis to Improve the Efficiency of Your Department Webcast Recording

Academic leaders are being called upon to improve the productivity of their operations, but many lack appropriate data and strategic analysis to increase output and reduce costs. Join us to learn how one institution used data-driven evidence to: Determine differential cost per credit hour across a range of departments Examine average revenue, costs, and contribution margin per program Identify specific courses that present opportunities to improve net tuition revenue Workbooks Included with Registration During the webinar, you will see examples of spreadsheets to perform breakeven, contribution margin, and trend analysis to better understand the cost structure of your programs and departments. This analysis will help you calculate costs within your department to identify where inefficiencies exist and understand where to start remedying the situation. You will also receive spreadsheet examples of how to perform financial analysis of faculty retirement programs, and how to create a business model for new programs.

Transitioning Leadership Annual Donors to Major Donors

Gain strategies for more effectively moving donors through your pipeline. Agenda Evaluating and Managing your Leadership Donor Portfolio Moving donors into, and upgrading within, your leadership giving levels Effectively assessing and managing your leadership donor portfolio Developing goals and strategies for leadership donors Continuous leadership giving Upgrading for higher level annual giving Upgrading from leadership annual gift to major gift Beyond qualification: Identifying who manages the relationship Managing Productive Donor Visits Determining visit expectations and goals Using probing questions to build to a successful solicitation Stewardship Techniques to Effectively Manage and Transition Leadership Donors Engaging donors in continuous conversation Developing a unique stewardship program for leadership donors Tools to gather vital information to strategically build your relationship

PCI DSS Compliance in Advancement: Update for 3.2

Are all of your credit card transactions including phonathon, event, and mobile payment processing, PCI compliant? Agenda Updates for PCI DSS 3.2 Standard Updates on the standard and contract law Aligning with university policies Mobile payment acceptance What updates 3.0 – 3.2 have meant to higher ed Reporting Levels Self v. mandated reporting Auditing Identifying When to Be Compliant Phonathon, recordkeeping Processing on-site payments, events Third-party software Ensuring Compliance Training and documenting of awareness Records management Staying Compliant Protecting staff and students Updating as technology changes Common Areas of Non-Compliance

Assessing Incoming Student Readinessfor Online Learning

Learn what questions you should be asking, what competencies you should be assessing for, and how you should administer your assessment. Agenda Understanding Student Readiness In this short section, we will talk through the concept of student readiness in the online learning environment and explain what kinds of factors you should be assessing for. Why intake assessment? Success vs. persistence factors How to determine what’s needed In-house vs. outsourcing considerations Types, Formats and Examples of Assessments and Interventions In this section, which is the “heart†of the webcast, we will provide several examples of the kinds of assessments that can lead to a deeper understanding of student readiness in the online learning environment. We will also suggest and show examples of types of interventions that you can undertake to improve readiness depending on the results of your assessments. Proficiency Tests Student Self-Assessments Self-Paced Training Online student orientations Competency-based evaluations (prior learning) Institutional examples

Building a Comprehensive Alumni Awards Program Webcast Recording

Learn how to make your alumni awards an engaging, year-round program that benefits the entire campus. Matthew Colson, executive director of alumni relations, will share details on Stony Brook University’s award winning “40 Under Forty” program, and show you how you can create a program that: Focuses on catching young alumni at the start of their careers Engages award winners as mentors, speakers, and campus leaders Provides unique in-classroom experiences for faculty, alumni, and students Feeds content for use in prospective student materials

Customer Service Training for Financial Aid Staff Webcast Recording

Learn how to improve your student and parent-facing customer service skills in the financial aid office. Designed specifically for financial aid professionals, this training will walk you through the fundamentals of how to approach your day-to-day work through a customer service lens and will equip you with techniques for navigating the more difficult conversations that also arise in financial aid counseling.

Implementing an Alumni Engagement Scoring Model

An engagement scoring model brings together disparate datum to help you better understand your alumni population’s behavior and engagement. Join Academic Impressions, AASP, and Mark Koenig online to learn the fundamentals of developing a model for your shop. You will learn how to: Align the scoring model to your needs and available data Gather and analyze data to inform your scoring system Interpret data gained to make program decisions

Starting a Corporate Alumni Chapter Program

Learn how to increase giving, participation, and job placement with key corporate partners. Agenda Getting Started: Identifying Top Alumni Employers Mining various data sources Collaborating internally Engaging corporate champions Developing Corporate Alumni Engagement Goals Establishing a Corporate Presence Branding your corporate outreach Developing successful programming and engagement opportunities Networking breakfasts and lunches Developing a corporate solicitation strategy Individual solicitation Foundation involvement Increasing alumni hiring and internship placement Engaging alumni beyond corporate events Key Metrics for Measuring ROI on Corporate Alumni Chapters Alumni participation rate Total dollars raised from alumni Hiring and internship placement Identification of major gift donors Foundation access

Improving Student Engagement with Digital Advising Communications

Better use social media,  text messaging, and email to effectively connect with students. Agenda Appreciative Advising Creating a strategic digital advising and communications plan Launching communication campaigns Identifying target engagement Crafting the message Leveraging partnerships to repurpose content Media Selection Social media Text messaging Email Automating your everyday communication Assessing your communications campaign Overcoming communication challenges Student privacy considerations Conclusion & Q&A

Alumni Surveys: Designing, Deploying, and Analyzing Responses

Effectively collect and actually use your alumni survey data. Agenda Overview of Alumni Survey Design Goals Current usage Survey platforms Event Surveys How to best distribute Analyzing data Follow-Up with respondents Using data in event performance evaluation Making decisions based on information learned Alumni Attitudinal Surveys Gathering and analyzing data Triggers for major gift prospects Using data to inform future strategies Programming and staffing decisions based on information learned On the Horizon Incorporating survey responses into big data engagement metrics Volunteer surveying Learning from the unengaged

Four Leadership Practices for Current or Aspiring Deans

Gain the skills you need to address and mitigate common challenges that deans face. Agenda The Academic Leader’s Role Four leadership best practices Common Challenges for Academic Leaders: Scenarios Understanding the issue What would you do as a dean? Speaker’s experience and result Assessing the leadership practices Resources

Strengthening Yield Communications to Prevent Summer Melt Webcast Recording

Learn fresh ideas for how you can communicate with deposited students to prevent summer melt and increase yield at your institution. During the webcast, you will learn how to: Make your yield communications more successful Use print, digital, and social media channels as tools to prevent summer melt Educate and mobilize cross-campus partners to create a more seamless strategy Throughout this training, you will see numerous examples of effective yield communications. These examples, combined with a practically-focused presentation, will help you apply what you learn to your own institutional context.

Five Cultural Competence Skills to Improve Your International Student Mental Health Services Webcast Recording

One of the largest growing populations on college campuses today are international students. Student affairs practitioners, not just the mental health providers, need to acquire and practice cultural competency in their interactions and services with international students. This webcast will give you five practical skills to enhance your cultural competency, as well as your department’s, as you work with the mental health needs of international students on your campus.

Measuring and Evaluating Your Alumni Relations Program

Learn how to guide FY17 programming using multiple data points. Agenda Aligning Alumni Relations Operations with Institutional Priorities Alumni Relations Metrics Understanding operational, transactional, and attitudinal measures Evaluating the program comprehensively Assessing event performance Measuring alumni engagement and attitudes Evaluating other alumni relations operations Developing metrics for individual staff members Considerations for small shops, large shops Determining the Right Metrics for Your Shop Communicating Metrics to Leadership Using Metrics to Guide Planning

Using Video Effectively in Higher Ed Marketing

Use video more strategically in higher ed marketing. Agenda Video as a Strategic Marketing Tool The importance of video in higher ed marketing: data and statistics Meaningfully integrating video into your marketing plan Timing, length, and frequency—what is best? Video Production Considerations Outsourcing vs. in-house videographer Video equipment Walking the line: scripting vs. authenticity Working with current students Repurposing content ADA compliance and closed-captioning Effective Use of Video: Institutional Examples Prospective student webcasts Employing video to highlight the student experience Using video to showcase academic programs Use of video on various social media platforms (Youtube, Facebook, Snapchat) Video in alumni relations and fundraising

Curricular Efficiency: Improving Academic Success and Degree Completion

Learn how understanding your institution or program’s curricular efficiency can inform decisions that improve overall academic success. During this webinar, you will learn how to: Challenge some assumptions of student success Analyze your curricular complexity from structural and instructional perspectives Align curricula with student support services Make decisions and discuss curriculum changes with faculty You will hear three practical case studies that will help illustrate common curricular efficiency problems. Through careful consideration of this important academic data, you can more easily address impediments to student success that you may unknowingly be creating for students.

Developing Institutional Naming Policies

“Very helpful program, with insights that will allow my institution to establish a strong and thorough policy.†– Nikolas Kozel, Executive Director of Constituent Relations & Operations, La Salle University   View this pre-webcast recording: It is a 30-minute webcast recording and whitepaper that outline the basics of developing naming policies, including policy creation timeline, philanthropic naming, honorific naming, and academic naming. If you are new to advancement or are in the foundational stages of developing a naming policy, you are strongly encouraged to read the whitepaper and watch this recording prior to the webcast.   Agenda Review: Basics of Developing Naming Policies Implementing Naming Policies Calculating space values Determining the baseline and final values of physical space Determining the value of programs, endowed chairs and professorships, and centers Procuring board approval Marketing available opportunities Additional Naming Considerations Duration De-Naming Demolishment/Renovation Getting Started in Developing a Naming Policy Working with academic and advancement leadership Action steps for the next month   Resources Download the presentation slides (PDF) Download the additional resources (PDF) Download the leftover questions (PDF)