Approximately 25% of students begin college at a time other than fall term, yet many institutions don’t reflect this in their onboarding processes. Recent research suggests that students starting in non-fall terms encounter substantially different challenges in campus orientation, socialization, and academic performance. These challenges pose a direct threat to both student retention and success. The onboarding process for spring admits begins well before the term itself and is critical to building strategies for student success. Join us to learn about current research and hear practical examples for implementing suggested best practices.
A vibrant leadership annual giving program not only serves as the core of a successful annual fund, but it can be one of the best tools to build the pipeline to major gifts. Yet, institutions struggle with how to create a separate identity for their leadership giving programs, and how to best communicate the opportunities available and their impact on the institution. In this online training, our expert instructors will show you how they strategically restructured their leadership annual giving program communications with enhanced branding, specific and targeted solicitations, and a more robust stewardship strategy.
Improve your student recruitment efforts by optimizing your website for mobile devices. Agenda Audience needs and expectations: Now and into the future Identifying the web design tools Developing strategies to meet your goals: Reaching potential students Developing admissions functionality Measurement and analytics Prioritizing staff and resources Making the pitch for funding
Are you meeting the customer service needs of your adult students? Agenda Identifying adult students on your campus Communication essentials: Accurate and timely information Maintaining “high touch†service delivery Simple changes to your in-person service Considerations for online touchpoints Identifying metrics for success Assessing and reporting your customer service efforts Aligning your efforts with the institution’s mission and vision Summative and formative reporting Wrap-up and final Q&A
Instructional designers and course developers are facing new design challenges amid increased demand for high-quality blended courses and programs. When executed properly, blended courses provide a high level of engagement from learners and establish measurable learning outcomes with the means for achieving them. How are you ensuring that the blended courses you are designing combine the best components of both online and face-to-face classes? Join us online as we discuss blended course design principles and how they align with instructional strategies. You will learn how to: Use instructional design strategies for online courses Organize content into instructional modules Align course objectives, activities, and assessments
Are you using email to communicate with an expanding number of advisees? Do you want to better manage your email communication? Research shows that quality advising relationships increase student persistence. Email communication using a developmental framework can be an opportunity to build a stronger rapport with advisees. Join us online as our expert instructor contextualizes the developmental potential of email advising. Through real-life examples of effective advisor communication and workshopping examples, this online training will teach new advisors how to improve the effectiveness of their electronic interactions. Additionally, new advisors will identify opportunities to developmentally engage students via email.
Electronic communication between academic advisor and student has become more transparent with the advent of technology. The reliance upon electronic records raises substantial questions about privacy, notation, and storage. Is your campus effectively addressing the legal and ethical implications inherent in advising documentation? Join us and learn how to minimize risk and maximize student engagement using electronic advising documentation as a part of your campus’ overall retention strategy. In this online training, actual examples of entries in student records and emails will be used to illustrate ineffective communication and documentation that put an institution at risk. These examples will also be used to show how to improve your documentation’s effectiveness. Attendees will leave this online training with resources to assess and improve their institution’s electronic advising documentation process.
Maintaining online course quality is key to successfully growing online programs. However, supporting and monitoring online instruction is challenging because of the varying quality of teaching in the online environment. By implementing a peer mentor model that capitalizes on the internal expertise of your best online faculty, you can improve course quality across all of your programs. Join our experts to learn practical strategies for: Developing and implementing a mentorship program Supporting and monitoring your online programs in a cost effective manner Coaching your top performing faculty to mentor online instructors
Gain tools and tips for creating high-quality ePortfolios that help students showcase experiential learning. Agenda Creating an ePortfolio map Essential components Recommended components Related artifacts Designing resources to support students during the process Online resources In-person assistance Sample rubrics to measure ePortfolio quality Required components criteria Integrating learning outcomes
Did you know that the TEACH Act and copyright law apply differently to MOOCs than to closed online courses? Agenda Ownership of course content Work made for hire Joint authorship Contractual relationships Using third-party materials Transformative fair use As assignments (permission) Linking to course sites TEACH Act and MOOCs Closed online courses Criteria for MOOCs Wrap-up: Policy and planning implications for your campus
As institutions deal with depleting capital funding sources, public private partnerships (P3s) remain a particularly viable source of capital funding for the housing sector. However, as competition in the private sector grows, institutions must leverage the RFP process to ensure their needs are met within a financially sustainable project. To do this, colleges and universities must develop clear financial expectations. Join us for an online training that covers critical considerations to ensure the viability of your institution’s residential P3. Through the context of a successfully executed RFP, our expert presenter will walk through: Establishing stakeholders in the P3 planning process Setting a scope for your RFP Creating financial parameters around debt coverage ratio
Campus faculty, staff, and administrators who have access to student records must understand how the latest FERPA regulatory changes impact their use of protected information. Compliance becomes tricky given the number of employees accessing protected information, the frequent turnover in the employee pool, and the various exceptions that FERPA permits. Join us online for a review of FERPA regulations and how they apply to scenarios you and your team face daily. You will have the opportunity to test your FERPA knowledge through interactive elements during the training.
Managing and engaging aging donors is a sensitive issue for both development officers and donors’ families. Many development officers are not properly trained to recognize signs of dementia and Alzheimer’s, and soliciting gifts from donors when they are not of sound mind or body can result in lawsuits and other reputational issues for an institution. Join us online to learn how to recognize signs of dementia, and gain 10 tools for managing and engaging donors who are exhibiting these signs. Our expert instructor will share a variety of case study examples, leaving you equipped to deal with any delicate situations you encounter with your aging donors.
Pursuing international markets in online education can bring in new revenue and a more prestigious global image. However, efficiently expanding these programs to reach or meet an international need in education can be difficult. In order to capitalize on your programs’ competitive advantage, specific processes and support structures must be designed to target and align with the potential market. Join us for an online training where our experienced instructors will discuss the expansion of online programs for international audiences. Using a SWOT Analysis approach, we will discuss the competencies needed to find the right fit for your program and the building of an internal support model to meet the distinctive needs of an international audience.
Are you losing students because your value proposition to prospective students and parents simply communicates price? Agenda Introduction Value defined Key perceptions of value (considerations for prospective audience) Key components of value Data gathering Internal sources (surveys, post-graduation plans) External sources (organizations, 3rd party studies) Applying value and data to message 10 key strategic questions in value communication Venues for message delivery Stories that convey value Communication tactics from a variety of institutional contexts Final thoughts and keys moving forward
Many campuses only become aware of hazing issues after a crisis, prompting a reactive approach to fix the problem. Hazing prevention initiatives are not new, but often fall flat because they do not take into account the underlying cultural change that must occur to address this systemic challenge. Join us to learn how to implement a framework that encompasses a community-based, long-term, comprehensive approach to hazing prevention. Using a case study format, we will highlight an award-winning program that was able to address the roots of hazing activities to effect a campus-wide shift in culture.
Don’t waste your institution’s time and resources. Lay the groundwork for a successful MOOC offering. Agenda Introduction of Experts and Institutional Objectives Vanderbilt University The University of Texas at Arlington – Undergraduate Nursing Program Developing a Plan Institutional goals and objectives Obtaining internal buy-in Identifying measures to success Selecting instructors, courses, and term structure Selecting a partner (or not) Financial cost and sustainability Preparing Your Institution Academic governance Administrative connections Accreditation Technology Course development and compensation Takeaways
Selecting a learning management system (LMS) is a complex endeavor that requires spending hundreds of hours vetting different options; balancing the competing needs of faculty, students, and administrators; and making a multi-year commitment. Join us online as our instructor walks you through the crucial steps for selecting an LMS on your campus. Having recently selected a new solution for his own campus, Tom Cavanagh will share a collaborative process for vetting, evaluating, and selecting the right LMS for your institution. You will leave this webcast with proven approaches and key considerations to effectively guide your selection. While this program will help you better understand the process for selecting an LMS, it is not intended to help you evaluate your current system or explore features within specific platforms.
Career services are one of the most requested resources from alumni. Capitalize on this interest by expanding your online offerings to include a live and recorded webinar series. Join us online to learn how you can develop a low-cost, online, career programming series that engages your alumni as both participants and presenters. Through a showcase of the program at Georgetown University, our expert instructor will share information and advice around the key components of an alumni career services webinar series, including: Choosing a platform to deliver your webinars Selecting the right topics to interest your alumni Recruiting and managing engaging presenters to deliver your content Marketing your programming appropriately Assessing your programming
The human and technological resources needed to ensure student success online are expensive to acquire and difficult to maintain. Consequently, institutions must make data-driven decisions about where to invest their resources. However, the data needed to inform such choices can be hard to isolate and are subject to misinterpretation given the complexities and constantly changing characteristics of online education. Examine how you can use metrics to better support retention efforts and improve the success rates of your online students. This webcast will address the use of data for modeling and prediction, and evaluating the effectiveness of interventions, including: Data available to your institution Mechanisms for obtaining data Conclusions that can and cannot be drawn from data about your retention and success initiatives Identifying at-risk students through analysis of predictive behaviors Using interventions to help reduce the risks Monitoring the interventions for effectiveness
