Managing Student and Employee Complaints
In part one of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn techniques for managing common student and employee complaints to enhance satisfaction and retention.
Event Category: Free For All-Inclusive
Understanding and Clarifying Faculty Mentoring Roles
As faculty navigate mentoring relationships, a number of challenges can arise as a result of expectations and roles not being as clearly defined as possible. Mentors can serve in many different roles for mentees, including coaches, confidants, teachers, guides, advocates, sponsors, and more. Mentors may even move between roles depending on the needs of their mentees. It is important therefore for mentors and mentees alike to have the same understanding of the mentoring relationship in order to avoid challenges like role confusion, role expansion, and role overreach. Join us for a one-hour discussion focused on how to identify the potential role difficulties in mentoring relationships and how to overcome those difficulties. Drawing on the work of Katharine Stewart in Make the Most of Mentoring: Best Practices and Core Principles for Mentors and Mentees, we will:
Writing Workshop for Advancement
As a donor relations or communications professional, you may be looking to improve your writing and considering which form of media you should use to deliver messages. Writing to donors and prospects takes a certain touch, particularly when you are competing with a world of sensory input. Not only do you have to be warm, gracious, and sincere, but you also must capture their attention and get to the point. Join us for this virtual training to learn how to craft donor messages while also receiving real-time feedback from our expert faculty and your fellow attendees. You will leave with the practical skills to strengthen your relationship with donors by speaking to who they are.
Cultivating an Inclusive Academic Environment – Leading in the Classroom Live Sessions (CSU Sacramento)
As a leader in professional development for higher education leaders across the world, Academic Impressions prides itself on delivering quality content that is data informed and rooted in practical application. Over the past year we have had a number of conversations with member institutions who have been seeking out inclusive leadership training for their team but have found that very few workshops speak directly to a faculty audience. In response to requests from our members we have embarked on the development of a training program that will speak directly to our faculty audience, but rather than build it in a vacuum, we have worked with campus leaders from across the country to identify key topics and develop a program structure. This next phase is our attempt to determine if what we built truly does achieve our intended outcomes.
Evaluating, Managing, and Optimizing the Academic Portfolio
The methods used by institutions to manage their academic program portfolios are evolving and becoming more sophisticated. Higher ed leaders now need data on four key areas to properly evaluate their academic program mix: If you are looking to take a more data-informed approach to the assessment of your academic program’s portfolio health, we invite you to join us for this highly interactive virtual conference. Using real-time data on program markets, margins, academic standards, and mission, you will engage in discussion around its application and apply data-informed approaches to the ongoing management of your own academic program portfolio. Each session is led by an expert speaker and includes hands-on workshops that guide you on how to use the best available data and analysis to evaluate and manage your academic program.
2024 Title IX Educational Series: Final Recommendations and Q&A
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team. Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.
2024 Title IX Educational Series: Athletics and Final Q&A
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team. Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.
2024 Title IX Educational Series: Protections for Pregnant & Parenting Students
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team. Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.
2024 Title IX Educational Series: The New Grievance Process – Part II
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team. Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.
2024 Title IX Educational Series: The New Grievance Process – Part I
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, and members of your Title IX team. Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and their analysis of the new law, as well as how they effectively prepared their campus communities for the changes that lie ahead.