
Tips to Safely Use Artificial Intelligence for Commencement and Alumni Support & Engagement

Overcoming the 5 Key Challenges to Sustaining a Positive Culture of Service Excellence

Navigating the New Reality of Mergers, Acquisitions, and Closures in Higher Education

ChatGPT and Beyond: Artificial Intelligence

Defining the Impact of the Metaverse in Higher Education

Creating Classroom Generative Artificial Intelligence Policy to Elevate Student Learning: A Panel Discussion

Accelerating Education: Unveiling the Impact of 3-Year Degrees in Higher Learning

The Dual Role of Faculty Advising in Faculty Leadership and Student Success: A Time for Discussion

Managing the Whole Student Life Cycle: A Discussion for Higher Ed Leaders

Rethinking Engagement for Gen Z Students

Student Mental Health: A Discussion for Student Success Leaders

Creating a Plan for Career-Based Leadership Development in Co-Curricular Experiences

Supporting Student Mental Health During the Current Crisis

Supporting First Generation Students Amid COVID-19

Student Retention: A Discussion of Practices & Approaches During Uncertain Times

Creating a Culture of Care

Building a Sustainable Culture of Service Excellence

What a Wonderful World: Developing Students as Global Leaders Through Faculty-Led Study Abroad Programs

Managing Difficult Customers

Managing Student and Employee Complaints

What a Wonderful World: Developing Students as Global Leaders Through Faculty-Led Study Abroad Programs

Improving Advising: A Five-Step Plan

The Impact of Enhancing Customer Service in Higher Education: A Discussion Series

Training Frontline Student Leaders in Customer Service

Have It Your Way (or Not): Customer Service Across Generations

Building a Transformative Mindset on Your Team

Future Trends in Higher Education: A Discussion Series

Incorporating Trauma-Informed Practices into the Classroom

Infusing Domestic and Global Perspectives into Your DEI Initiatives

A Toolkit to Reengaging and Reconnecting with Students Post-COVID