Course Category: Free for All-Inclusive Members

Manage Your Emotional Labor in the Workplace

Emotional labor is the process of regulating your emotions and putting others’ needs before your own during interactions with students, colleagues, and superiors in order to deliver high quality work. It can be difficult to detect – and even more challenging to manage – especially in environments that prioritize human connection, which includes most jobs in higher education. Expending high-level emotional labor over extended periods of time can lead to burn out, permanent exhaustion, and, at times, turnover. Join us for a 2.5-hour virtual training where you can start building a toolkit for scaling down your emotional labor and using it on your own terms. You will first explore how emotional labor manifests for you and what challenges you have managing it. Next, Dr. Gardner will offer four strategies to help you overcome those challenges so that you can start making emotional labor work FOR you, not against you. Lastly, you will brainstorm ways you can reduce your emotional effort so that you can leave this training feeling empowered to be your unapologetic self.

Cultivating a Professional and Engaging Persona on Your Video Calls (Virtual Workshop)

As a result of COVID-19, almost all the interactions you have with your students, alumni, colleagues, and donors are now through webcam in virtual meetings. Environmental factors such as poor lighting and background movement can become distractions and have implications on the level of engagement and potential for relationship building. Your body language and eye contact play an important role too as they can either facilitate meaningful communication or hinder it. Join us online for an interactive training where you will learn best practices for creating a professional and engaging persona during a video call. Our expert instructor will demonstrate simple tips and strategies for improving the quality of your physical surroundings and your presentation style during video calls. We will discuss how to: Place your laptop in the right position to maximize your lighting and appropriately frame yourself on screen Choose a background that does not offend or disturb others Reduce unnecessary movement to minimize distractions Maintain appropriate eye contact and body language that resonates with others online We have deliberately designed this training to go beyond the stock tips and strategies you’ll find online. You will have the opportunity to turn on your camera so that you can […]

Navigating Senior Leadership Transitions in Higher Education

Some senior leaders starting a new position may still imagine they will be granted an informal “honeymoon” period with the time and space to acclimate to their new responsibilities, conduct a “listening tour” before making any big decisions, and build relationships. The reality, however, is starkly different. In today’s world of higher education, senior leaders need to assess their new situation with speed and precision and immediately respond to acute challenges requiring quick and decisive attention. When transitioning to a new senior leadership position, it is all too easy to overlook key considerations related to both people and the process. Join us online for a unique two-part webcast series designed to help senior leaders address the demands of their new position. Our expert speakers will help you uncover crucial considerations in two important domains: people and processes. You will leave these webcasts feeling more confident to embark on your transition with intention and make quick, mindful, and sound decisions.

Improving Faculty Evaluations: A Training for Department Chairs

Faculty evaluations are one of the most challenging aspects of serving as a department chair. Emotions run high, performance rubrics aren’t always clear, and both parties may become defensive and react more than they listen. Still, these conversations don’t have to be difficult, and they don’t have to take a negative tone. They key is to develop an evaluation process that establishes clear goals, uses objective data to assess those goals, and allows you to treat performance-related issues before your annual meeting. Join us online to learn how to make your next faculty evaluation session easier and more productive by implementing four key steps: Goal Setting and Communication Using and Applying Evaluation Data Phrasing Comments Appropriately Delivering Feedback

Strategizing Multiple Outreach Attempts in Fundraising

As a frontline fundraiser, you need eleven attempts on average to reach a donor or prospect. While you might be comfortable with essential outreach duties like planning calls, securing appointments, and overcoming objections, how confident are you in planning outreach to one donor or prospect over time? Join us online to learn how to progress through multiple outreach attempts to support your fundraising goals. We will focus on how you can be politely persistent while strengthening ties. You will leave with ideas for how to: Revise email subject lines and voicemail messages Space multiple outreach attempts over time Reference previous outreach attempts

Recruiting, Training, and Engaging Alumni Volunteers in a Digital World (Virtual Workshop)

Instructor Clarybel Peguero, Ed.D.Senior Director for Volunteer EngagementDuke Alumni Association, Duke University   Parks SmithDirector of Strategic OperationsVirginia Commonwealth University Course Highlights 1hr 11m of video instruction Downloadable resources Course Details Released 9/1/2020 Learning OutcomeAfter participating in this online training, you will be able to apply best practices in digital alumni volunteer recruitment, training, and engagement.  OverviewAlumni volunteers are immensely valuable to institutions in both their service and giving power. They tend to give 10 times more than non-volunteers. However, COVID-19 has flipped the script on how we recruit and engage alumni volunteers. In-person offerings are no longer an option. Instead, we’ve been forced into the digital world and have had to adjust in order to remain successful.   In this highly interactive virtual training, guided by our experts, you will share with your peers what you have learned since we’ve entered this new reality. Together we will identify emerging best practices in digital volunteer recruitment, training, and engagement, in order to better understand how to retain alumni volunteers.  Who Should AttendThis program is specifically designed for alumni relations professionals who manage volunteers and are looking to learn and share best practices on how to recruit, train, and engage alumni volunteers in a virtual world.   Agenda  Landscape of Alumni Volunteer Engagement Most institution’s volunteer engagement approach has transformed overnight due to COVID-19, with shops needing to drastically change the way they manage recruitment, […]

How to Make Your Annual Giving Strategy More Agile During Uncertain Times (Virtual Workshop)

With decreases projected in giving for fiscal year 2020-2021 due to COVID-19 and economic conditions, annual giving shops are facing turbulent months ahead. With additional cuts to budgets and staff, in addition to losses in revenue throughout higher education, being agile and nimble to create the best odds is key to a successful year in annual giving. Our expert speaker, Tyrell Warren-Burnett will provide you with a framework to help you identify when it’s time to pivot your strategy so that you can remain nimble in the face of uncertainty. You will have the chance to work in small groups and apply the framework to pinpoint the most critical threats to your shop, as well as how to best respond to those obsticles in the most agile way possible.

Perspectives from Underrepresented Women in Higher Ed Leadership

In recent months, we have seen a monumental shift in how we elevate the voices and perspectives of underrepresented women. Responses to this movement have been historical: renaming buildings, taking a hard look at how systemic racism has impacted our colleagues, and expanding what anti-racism looks like in our day-to-day lives. This virtual training is designed to help you maintain this momentum at your institution. The training is divided into two sessions:

Incorporating Virtual Labs and Lab Kits in Your Courses

Virtual labs and remote lab kits will become a reality for many faculty and instructors in the fall. Implementing these can be key to ensuring quality online education and retaining students. However, you may be new to online formats and searching for resources on how to begin. You may be asking: What types of remote or virtual labs are available? What are the pros and cons of each? What is the process for implementing each type of lab into my courses? What are some pitfalls to look out for? Should I create them myself or use a vendor? What are some tips for working with vendors? Join us for a virtual training and dialogue on what you need to know before you begin, as well as tips and strategies for seamless implementation. Dr. Heather Taft from Colorado State University Global will use examples from the sciences to reveal the process of incorporating virtual labs, simulations, and lab kits into your courses. She will also offer individual consulting to those who have further questions and want to address the unique context of their own courses. Though the considerations in this workshop apply to course planning across various disciplines, we will dive […]

Inclusive Pedagogy in Higher Education: A Mindset and Continual Practice

Faculty and instructors are preparing to enter a changed classroom climate in the fall. The Black Lives Matter movement and the resulting public reckoning are causing many educators to examine the hegemonic values that have molded our classrooms over time. Too often, we are unaware of the limiting mindsets and structures that hold us back from meaningfully engaging marginalized and underrepresented students. Inclusive teaching is more than simply completing a checklist of best practices. This approach requires instructors to pair critical self-reflection with actions in the classroom. Join us for this highly interactive virtual training and dialogue to learn how to transform your teaching practices to better engage, support, and prepare your students without sacrificing rigor. Dr. China Jenkins from Texas Southern University will guide our discussion and share strategies for cultivating a pedagogy of inclusion.

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