As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual giving professionals across the nation, you will engage in dialogue, share current practices, and have space to ask questions about how to apply these new strategies at your own institution. Each session will be co-facilitated by our expert panel, Nky McGinnis, Executive Director of Annual Giving Programs at the University of Rochester, and Tyrell Warren-Burnett, Senior Director of Annual Giving at Oregon State University Foundation. Collectively, they bring 25+ years of experience to the table as annual giving professionals.
In part one of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn techniques for managing common student and employee complaints to enhance satisfaction and retention.
hybrid work environment, interpreting new sources of data and metrics, and continuously adapting strategy to forge more meaningful connections with alumni, many need a space to step back, reflect, and exchange ideas with peers. Join us for an online series to discuss hot topics facing alumni relations professionals just like you. You’ll have space to share pressing concerns, questions, and current practices with others in the field in anticipation of what’s next for the alumni relations profession. Each session will be facilitated by our expert panel: Collectively, they bring 30+ years of experience to the table as leaders/supervisors of alumni relations professionals.
For too many academics, whether and when to start a family, and how to balance parenthood as a full-time academic, remain challenging questions often rooted in either/or thinking: that you can thrive as a parent or as a scholar, but not as both. While there is some truth to the belief that parenthood can add a challenging twist to one’s academic career, it is possible to design a successful career as an academic and parent where you thrive rather than merely survive, both personally and professionally. In this free webcast, join Dr. Nicole Pulliam, Professor and Academic Impressions Faculty Coach, as she discusses the common misconceptions about parenting that can limit your faculty life and professional aspirations. Drawing on her own experience as a mother of two, a tenured professor, a former department chair, and her work coaching faculty, Dr. Pulliam will speak to the common challenges she sees parents struggle with and share strategies for integrating your needs and desires as a parent with your professional aspirations and goals.
As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual giving professionals across the nation, you will engage in dialogue, share current practices, and have space to ask questions about how to apply these new strategies at your own institution. Each session will be co-facilitated by our expert panel, Nky McGinnis, Executive Director of Annual Giving Programs at the University of Rochester, and Tyrell Warren-Burnett, Senior Director of Annual Giving at Oregon State University Foundation. Collectively, they bring 25+ years of experience to the table as annual giving professionals.
Diversity, equity and inclusion (DEI) efforts have provoked a tidal wave of fury from a broad swath of Americans, especially some White Americans, who believe such efforts paint all White people as “bad people.” Until we develop a more nuanced understanding of the White racial identity development process that decenters shame and guilt and recenters the damaging effects of structural racism on all of us, we will continue to elicit sharp resistance that stymies social justice struggles. In this interactive workshop, you will have a chance to further your own self-awareness and understanding by engaging with concepts around the history of Whiteness, White socialization, and the psychology of White racial development in the U.S. today. You will leave the event with:
In recent years, you may have noticed that it’s becoming increasingly more difficult to attract faculty talent to your campus. Many institutions are finding that the offer of tenure is not enough. The pandemic made people rethink their priorities. Generational differences are impacting what some people value in their workplace. The social and political climate surrounding your campus also matters—a lot. So if you find that faculty are becoming more selective in where and how they grow their careers, you’re not alone. Join us online for a one-hour discussion where we will explore the current trends impacting faculty recruitment. The conversation will be responsive to the questions asked by the attendees, but if you’re looking for an opportunity to reflect on how well you’re responding to the changing needs of your incoming faculty, this discussion is for you. Come prepared to engage in dialogue and share insights with other department chairs from across the country.
Self-awareness lies at the heart of effective leadership. A self-aware department chair understands why they lead the way they do because they study their own attitudes, behaviors, and motives. However, the most effective department chairs also practice “other-awareness,” which means that they study the impact of their attitudes, behaviors, and motives on others. And this can be your superpower, because it increases your effectiveness in developing meaningful relationships with your stakeholders, including your dean, faculty, staff, and students. Join us for a four-week certificate program designed to help you build your self-awareness superpower. Throughout this course, you’ll explore: As a final activity, you will create a personalized definition of leadership—something that communicates who you are as a leader—and you’ll discuss with your peers how you can apply it to a current leadership challenge you’re facing now.
As the keepers of institutional knowledge and day-to-day know-how, academic staff have always been critical to the functioning of Academic Affairs. Yet many of us are currently struggling to hire and retain the academic staff we need, and without more intentional support, these challenges are likely to persist. As academic leaders, how can we be proactive about the experiences of our academic staff, and how can we build our skillsets around managing and developing them further? Join us for a free webinar to exchange ideas and current practices around this issue with fellow academic leaders across the nation. In a panel-discussion setting, we’ll explore how you can:
As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual giving professionals across the nation, you will engage in dialogue, share current practices, and have space to ask questions about how to apply these new strategies at your own institution. Each session will be co-facilitated by our expert panel, Nky McGinnis, Executive Director of Annual Giving Programs at the University of Rochester, and Tyrell Warren-Burnett, Senior Director of Annual Giving at Oregon State University Foundation. Collectively, they bring 25+ years of experience to the table as annual giving professionals.
This course is designed to give mid-career faculty the space to design an intentional and strategic pathway through their mid-career by:
As competition for donor dollars increases, it’s more important than ever to build solid strategies around the three critical components of the annual giving fundraising cycle: acquisition, participation, and retention. Join us for a discussion series to learn new ideas for how to build and sustain a healthy donor base. In community with other annual giving professionals across the nation, you will engage in dialogue, share current practices, and have space to ask questions about how to apply these new strategies at your own institution. Each session will be co-facilitated by our expert panel, Nky McGinnis, Executive Director of Annual Giving Programs at the University of Rochester, and Tyrell Warren-Burnett, Senior Director of Annual Giving at Oregon State University Foundation. Collectively, they bring 25+ years of experience to the table as annual giving professionals.
The fall of 2023 marks three and a half years since the pandemic began. Though daily routines have resumed for many, there are a core set of practices and assumptions that became characteristic of faculty life during pandemic times that have yet to dissipate. As academic leaders charged with supporting the success and well-being of faculty, we must find ways to help our faculty and institutions re-examine these assumptions by answering questions like: Join us for a free webinar session to discuss these and other related questions. You’ll hear from our panelists, Joanna Brooks, Associate Vice President for Faculty Advancement and Student Success at San Diego State University, and Colleen Ryan, Associate Vice Provost for Faculty & Academic Affairs, as well as your peers in similar positions across the country. You will leave with a better sense of how these conversations are unfolding at other institutions and equipped with new ideas you can use to begin to challenge these assumptions on your own campus.
Natural language processing, artificial Intelligence, and machine learning can help universities to allocate resources, identify areas of high demand, and optimize scheduling. Join us for an interactive discussion to learn how these powerful tools, embedded in a modern program evaluation system (PES), can help you to evaluate and improve academic programs and ensure that your students receive the best education possible. The modern PES is becoming more powerful as it integrates these three technologies. A PES can now parse job postings, assess employer skill requirements, and analyze the skills taught in each program. It can predict program size, attrition, and margins. Academic leaders and program managers can use a modern PES to identify potential growth and cost-reduction opportunities, and to better align curriculum with job market requirements.
As higher education is rocked by repeated external challenges, including increased politicization heightening public skepticism about its value, Provosts—charged with upholding the academic mission—must take steps to ensure that their institutions stay nimble, relevant, and financially sound. But changing the existing system can be incredibly difficult, as governance structures are often designed to protect the status quo, and many organizational structures force zero-sum thinking. What are the implications for Provosts’ leadership in this situation? How can they effect the change that is necessary for their institutions to remain both viable and vibrant? Join our panelists and other Provosts across North America for a discussion about leadership approaches that you can take to help your institution maintain relevance in a time of accelerating change. Together we’ll share beginning thinking around challenges for which there are no easy answers, such as: You’ll leave with ideas, insights, and reflections from your peers about what it means to lead as a Provost in this unique moment in higher education.
Effective leadership is inclusive leadership. When our colleagues feel they can show up authentically in all aspects of their identities and contribute without fear of repercussion, we’re building stronger teams and stronger organizations. But this doesn’t happen automatically—it takes time, intention, and continuous learning and growth. Our Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness is designed as a first step on that journey. Academic Impressions’ leadership model takes a holistic approach to leadership across four key dimensions: self-awareness and personal development, interpersonal leadership skills, team development, and leading at the organizational level. This program takes you on a deep dive into self-awareness and personal development to help you to become a more inclusive leader. You can participate individually or with your team in this 4-week program, which explores four key questions: Each week includes resources and practical strategies to help you to lead more inclusively. The course culminates in a draft of your inclusive leadership philosophy which you can use as a guide in the future—because this work does not end with the conclusion of the program.
New Title IX regulations are coming soon. Title IX Coordinators know all too well the variety and amount of effort required to align their institutional policies and procedures to ensure compliance with the new regulations. With this in mind, there are early steps you can take that will enable your campus leaders and partners to see you as the trusted expert and leader in this change process. Join us for an engaged discussion about the practical steps you can start implementing right away as the clock starts ticking—before you need to ensure compliance with the law. Our expert panel will share practical recommendations and lessons learned from their past experiences, as well as how they effectively prepared themselves and their campus leaders for what lay ahead.
As a faculty member in higher education, there are no guarantees. You weren’t guaranteed a spot in your doctoral program, nor were you guaranteed to land a tenure-track position. And now, you’re also not guaranteed to earn tenure and become an associate professor. This may leave you asking yourself, “What is within my control?” This question also has a different significance for historically underserved communities who may lack generational and systemic support in navigating the academy. Join us for this video course as Magdalena Barrera, Vice Provost for Faculty Success at San Jose State University, illuminates structures and reveals the hidden curriculum of the academy to help you achieve your career milestones with knowledge and confidence. This course focuses on reframing the promotion and tenure process, so that you are empowered to create your own narrative instead of letting others fill in the blanks for you. In helping you to reflect and reorient, we’ll outline core concepts relevant to historically underserved communities, such as emotional labor, cultural taxation, “doing or being diversity,” and community cultural wealth, to name a few. Lastly, we will focus on three key strategies to help you to reclaim your power:
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As institutions prepare to open for the new academic year, training frontline student leaders—including Orientation Leaders, Resident Assistants, and front desk workers—is critical to enhancing the campus culture of service and creating a welcoming environment. Not highlighting “customer service” skills in student staff training leaves your most prominent frontline ambassadors ill-equipped to make a great first impression. This webcast will provide an overview of the skills that student leader training programs should incorporate in order to highlight the importance of customer service, including:
