Improve your professional development strategy to better retain gift officers. Agenda Understanding Your Team and Varying Needs Auditing Existing Professional Development Understanding current issues Resource audit In-House Professional Development Models Solutions to enhance retention Tried and true methods Best new practices in retention efforts Sample progression plans Various institutional models Establishing Effective Coaching and Mentoring Programs
Learn about a model in which you can merge master planning processes with comprehensive condition audits in order to reduce deferred maintenance backlogs. Tim Carey, Associate Vice President for Facilities at Ithaca College, will highlight: The power of linking deferred maintenance to campus planning processes The specific tactics Ithaca College used to reduce their backlog How you can begin to experience similar success no matter what your campus context Even if your institution is not getting ready for a planning process, you will leave with tips on how to reduce your deferred maintenance backlog more thoughtfully / systematically. A Short Broadcast This is a short broadcast designed to showcase thoughtful practices in higher education. You will hear a colleague’s success story, learn main successes and challenges of a model, and have the opportunity to ask questions and receive a few pieces of advice about how to proceed on your campus.
Although the FERPA regulations have not changed significantly in the last several years, new violations and compliance challenges have arisen. In this webcast, you will hear how several institutions handled challenging FERPA cases and learn to successfully navigate FERPA challenges of your own. During this training, Dr. Helen Garrett, also known as the FERPA Princess, will walk through the facts of each case, what action was taken, and how you can avoid potential pitfalls of your own. After participating you will be better prepared to comply with FERPA cases, including nuanced and difficult scenarios.
Learn key considerations for leasing space rather than building to increase the size of your campus. Agenda Throughout this training we will focus on answering questions, including: Why would an institution decide to lease space vs. build? What components do institutions need to have in place before they engage a design firm? What does the process look like if you are working with a design firm? How do you find viable properties to lease? Who are the appropriate internal and external stakeholders to have involved in this process? What is the timeline for a leasing project?
Who on campus can provide authentic and colorful insight into campus life better than your current students? Login Instructions Live Webcast: Look for the login link under Registrations in My Account. Login on September 29, 2017 at 1:00 p.m. ET. Agenda Planning and Recruiting Assessing internal capacity Technology considerations Outreach to students Application process and requirements Incentivization Training and Management Training processes, materials, and timeline Effective supervision Issue management Results Institutional Examples: Effective Student Storytelling Video Photo Blogs Social media campaigns Resources You will be able to download webcast materials here no later than 10 business days after the live session.
Learn to use an intentional branding effort to effectively communicate the creative and effective work of your career services office. During this training you will hear how the University of Miami’s Toppel Career Center successfully branded themselves and will take away five strategies for developing and articulating your own brand. Through effective branding, you can increase your office’s visibility, relevance, and even resources.
While many advisors are working to implement the Appreciative Advising® model on campus, the Dream and Design phases often fall short. Though it may be difficult to easily measure outcomes within the Dream phase, it directly informs the Design phase of the model. Learn how to facilitate the Dream phase of Appreciative Advising to better solidify your students’ aspirations and use the Design phase to outline a plan that will help achieve them.
Learn how you can update your career services reporting strategy with existing resources. You will be provided ideas and resources to help ensure that you are collecting the right data to better analyze your office’s performance. Obtain tips for how to better identify, track, and analyze metrics in order to: Harness the power of analytics in the career center Increase student engagement Develop tailored programming Advocate for resources tied to outcomes Make data-informed decisions
Standardize your framework for naming spaces on campus. Agenda Implementing Naming Policies Calculating space values Determining the baseline and final values of physical space Determining the value of programs, endowed chairs and professorships, and centers Procuring board approval Marketing available opportunities Additional Naming Considerations Duration De-Naming Demolishment/Renovation Getting Started in Developing a Naming Policy Working with academic and advancement leadership Action steps for the next month
Learn to coordinate existing student services to accommodate graduate students. Agenda Staffing and budgeting models to consider for coordinating services Onboarding grad students Managing expectations Creating impactful orientation experiences Supporting the social and emotional needs of grad students Isolation and mental health Understanding prior commitments Serving as champions and advocates for students Engaging graduate students
Are you effectively prioritizing the donors in your portfolio? Agenda Portfolio Maintenance Establishing your routine Adding assessments and metric strategies to your routine Prioritizing prospects and donors Moving a donor up Pushing a prospect back Knowing when to drop someone from your portfolio
This training provides the insights needed to create effective gift agreements that appropriately align both your donors’ intents and your institution’s needs. Understanding the elements of a legally sound agreement and exploring key case studies will equip you with the tools to create an enriching donor experience that avoids putting your institution at risk. We will also take a closer look at critical partnerships and how best to partner and collaborate with gift officers.
Join us for a webcast that will showcase the admissions ambassador programs for campus visit at Oklahoma State University and Hendrix College. Our instructors will provide details about how their programs are structured, and how student tour guides are trained, managed, and evaluated, including: How the recruitment, interview, and selection process for admissions ambassadors works What topics are included in ambassador training and examples of materials used How disciplinary situations with ambassadors are handled How performance is evaluated You will leave the webcast with new ideas for improving your own admissions ambassador program on your campus.
Learn how to strategically create, use, and promote video in your recruitment marketing plan. Agenda During this webcast, we will address how to best use both live and pre-produced video that is specifically positioned towards prospective and admitted students. We will explore each of the following questions as they relate to YouTube, Instagram, Facebook, and Snapchat: How much new content should I be creating? What kinds of videos are other institutions creating and sharing with prospective students? Which channels should I be prioritizing for both the creation and the sharing of video? What results have other institutions seen from using video in their recruitment marketing efforts?
Join us for an online training program that will provide faculty with critical information about FERPA, the federal statute that governs nearly all student records. Beginning with an overview of the FERPA framework, we will address issues that faculty commonly face—often without realizing the implications and risks—including: Posting grades Emailing with, and about, students Writing recommendation letters Using online tools and collaborative pedagogies Speaking with (helicopter) parents Administrators requesting student information If you are searching for relevant scenarios and practical tips for better understanding how FERPA applies to everyday work of faculty, this online training is right for you.
Many institutions incentivize retirement as a reaction to unstable fiscal situations rather than proactively managing the process to find a mutually beneficial solution for the institution and employees. In this online training, you will learn how Cedar Crest College approached this thorny faculty issue by implementing a respectful and phased approach to retirement. Similarly, you will hear how the college was able to provide its staff financial freedom to retire. You will leave this training with an understanding of the structure that made this mutually beneficial arrangement possible, including the timing of the roll-out as well as the financial and academic impact of the retirement incentives program.
When looking to improve campus safety, many institutions immediately turn to high-tech solutions that may not be affordable. However, your campus can meaningfully affect campus safety by more actively addressing a number of smaller, yet critical campus safety issues without necessarily spending a lot of money. Many campuses find this list of smaller updates to be overwhelming and this can result in staff not knowing where to start. Learn how your institution can create the partnerships and processes needed to identify, communicate, and resolve fundamental campus safety issues on your campus. You will leave this training better able to impact four major areas of campus safety, including: Access and points of entry Grounds safety Vandalism and broken items Policy and protocol
Learn how you can boost the impact of your annual giving emails. Agenda Fully Leveraging Digital in Higher Ed Looking to nonprofit and corporate examples Seeing Email as a New Channel and Making it a Priority Shifting communications to digital mediums Removing the stigma of sending frequent emails Proactively planning emails to complement other vehicles Integrating Efforts Short-term email campaigns Planning campaigns throughout the year Pairing with other efforts: follow-up via social media, calling, etc. Results and Next Steps Understanding the ROI in the shift in thinking Truly responsive marketing What’s on the horizon
Ensuring alignment between institutional goals, residence life programming, and student learning outcomes is critical. A practical method for doing so is the process of goal mapping. In this webcast, you will learn a quick and practical approach for mapping departmental goals to institutional goals as part of a larger assessment plan. Throughout this training, we will focus on: Identifying and understanding divisional and departmental goals Mapping key programs, services, and activities Identifying and remediating potential learning gaps Included with every registration is a template rubric to work from as you map your own department.
Learn a more strategic approach to budgeting within your department. Agenda Resources Download the presentation slides (PDF) Download the additional resources (PDF)
