Academic leaders are being called upon to improve the productivity of their operations, but many lack appropriate data and strategic analysis to increase output and reduce costs. Join us to learn how one institution used data-driven evidence to: Determine differential cost per credit hour across a range of departments Examine average revenue, costs, and contribution margin per program Identify specific courses that present opportunities to improve net tuition revenue Workbooks Included with Registration During the webinar, you will see examples of spreadsheets to perform breakeven, contribution margin, and trend analysis to better understand the cost structure of your programs and departments. This analysis will help you calculate costs within your department to identify where inefficiencies exist and understand where to start remedying the situation. You will also receive spreadsheet examples of how to perform financial analysis of faculty retirement programs, and how to create a business model for new programs.
Communicate with recent graduates in ways that inspire engagement and giving. Agenda Communicating with Millennials Effective language Giving preferences Communication methods Creative and Successful Communications and Programs Targeted solicitations Challenges and crowdfunding Stewarding Young Alumni Donors Demonstrating impact Eliciting future giving
Prevent your institution from being added to the 275+ Title IX cases that remain open due to mismanagement. Agenda What is Title IX? History Definitions Common and Uncommon Understanding Compliance 101 Non-discrimination policies Title IX coordinators Grievance Process Lessons learned from other institutions Steps college executives need to take Understanding violations Regularly reviewing dear colleague letters Know your internal committees Conducting regular trainings with faculty and staff
Learn how two institutions improved their non-traditional student retention and completion rates using data. You will gain new insights for how you can: Create a program for students earning below a 2.0 their first semester Improve your use of analytics and outreach to boost completion rates Draft a unique intervention plan for non-traditional students This webinar features case studies from Middle Tennessee State University as well as Bay Path University’s American Women’s College.
Learn what questions you should be asking, what competencies you should be assessing for, and how you should administer your assessment. Agenda Understanding Student Readiness In this short section, we will talk through the concept of student readiness in the online learning environment and explain what kinds of factors you should be assessing for. Why intake assessment? Success vs. persistence factors How to determine what’s needed In-house vs. outsourcing considerations Types, Formats and Examples of Assessments and Interventions In this section, which is the “heart†of the webcast, we will provide several examples of the kinds of assessments that can lead to a deeper understanding of student readiness in the online learning environment. We will also suggest and show examples of types of interventions that you can undertake to improve readiness depending on the results of your assessments. Proficiency Tests Student Self-Assessments Self-Paced Training Online student orientations Competency-based evaluations (prior learning) Institutional examples
An engagement scoring model brings together disparate datum to help you better understand your alumni population’s behavior and engagement. Join Academic Impressions, AASP, and Mark Koenig online to learn the fundamentals of developing a model for your shop. You will learn how to: Align the scoring model to your needs and available data Gather and analyze data to inform your scoring system Interpret data gained to make program decisions
Are all of your credit card transactions including phonathon, event, and mobile payment processing, PCI compliant? Agenda Updates for PCI DSS 3.2 Standard Updates on the standard and contract law Aligning with university policies Mobile payment acceptance What updates 3.0 – 3.2 have meant to higher ed Reporting Levels Self v. mandated reporting Auditing Identifying When to Be Compliant Phonathon, recordkeeping Processing on-site payments, events Third-party software Ensuring Compliance Training and documenting of awareness Records management Staying Compliant Protecting staff and students Updating as technology changes Common Areas of Non-Compliance
Gain strategies for more effectively moving donors through your pipeline. Agenda Evaluating and Managing your Leadership Donor Portfolio Moving donors into, and upgrading within, your leadership giving levels Effectively assessing and managing your leadership donor portfolio Developing goals and strategies for leadership donors Continuous leadership giving Upgrading for higher level annual giving Upgrading from leadership annual gift to major gift Beyond qualification: Identifying who manages the relationship Managing Productive Donor Visits Determining visit expectations and goals Using probing questions to build to a successful solicitation Stewardship Techniques to Effectively Manage and Transition Leadership Donors Engaging donors in continuous conversation Developing a unique stewardship program for leadership donors Tools to gather vital information to strategically build your relationship
Learn how to improve your student and parent-facing customer service skills in the financial aid office. Designed specifically for financial aid professionals, this training will walk you through the fundamentals of how to approach your day-to-day work through a customer service lens and will equip you with techniques for navigating the more difficult conversations that also arise in financial aid counseling.
Learn how to make your alumni awards an engaging, year-round program that benefits the entire campus. Matthew Colson, executive director of alumni relations, will share details on Stony Brook University’s award winning “40 Under Forty” program, and show you how you can create a program that: Focuses on catching young alumni at the start of their careers Engages award winners as mentors, speakers, and campus leaders Provides unique in-classroom experiences for faculty, alumni, and students Feeds content for use in prospective student materials
One of the largest growing populations on college campuses today are international students. Student affairs practitioners, not just the mental health providers, need to acquire and practice cultural competency in their interactions and services with international students. This webcast will give you five practical skills to enhance your cultural competency, as well as your department’s, as you work with the mental health needs of international students on your campus.
Learn fresh ideas for how you can communicate with deposited students to prevent summer melt and increase yield at your institution. During the webcast, you will learn how to: Make your yield communications more successful Use print, digital, and social media channels as tools to prevent summer melt Educate and mobilize cross-campus partners to create a more seamless strategy Throughout this training, you will see numerous examples of effective yield communications. These examples, combined with a practically-focused presentation, will help you apply what you learn to your own institutional context.
Gain the skills you need to address and mitigate common challenges that deans face. Agenda The Academic Leader’s Role Four leadership best practices Common Challenges for Academic Leaders: Scenarios Understanding the issue What would you do as a dean? Speaker’s experience and result Assessing the leadership practices Resources
Effectively collect and actually use your alumni survey data. Agenda Overview of Alumni Survey Design Goals Current usage Survey platforms Event Surveys How to best distribute Analyzing data Follow-Up with respondents Using data in event performance evaluation Making decisions based on information learned Alumni Attitudinal Surveys Gathering and analyzing data Triggers for major gift prospects Using data to inform future strategies Programming and staffing decisions based on information learned On the Horizon Incorporating survey responses into big data engagement metrics Volunteer surveying Learning from the unengaged
Better use social media, Â text messaging, and email to effectively connect with students. Agenda Appreciative Advising Creating a strategic digital advising and communications plan Launching communication campaigns Identifying target engagement Crafting the message Leveraging partnerships to repurpose content Media Selection Social media Text messaging Email Automating your everyday communication Assessing your communications campaign Overcoming communication challenges Student privacy considerations Conclusion & Q&A
Learn how you can customize, make key decisions, and cultivate ownership of a responsibility center management (RCM) budgeting model on your campus. Larry Goldstein will walk you through critical aspects of RCM so you can better: “This explanation and presentation of the RCM budget model was enlightening and very reassuring that our Task Force is on the right track with modifying our current budget program. We also realized throughout the presentation that CSULA has utilized several RCM principles over the past few years.”– Troy Allen, Director of Strategic Planning & Quality Improvement, CSULA
Are you putting data to work within your career services program? Agenda Defining analytics in higher education Background and examples of institutional uses Establishing a program for data collection Assessing existing sources of data Evaluating data reliability Establishing buy-in and a program for data collection Moving from assumptions to data-driven decision making Learning to answer and automate questions Strategies for telling your story with data Examples from two large-centralized career centers
Engage parents in a way that encourages leadership giving. Agenda Parent Program Structure Funding structure Differences in working with parents vs. other donors Parent programs and relationships across campus Communications Parent Board and Committees Giving expectations for members Unique opportunities for involvement Results Leadership Giving Setting recognition levels Moves management Parents of Alumni Development Lasting cultivation Results
Get feedback on your reporting challenges from our advancement services expert, Alan Hejnal. Agenda Overview of webcast recording The Voluntary Support of Education Survey (VSE) The Basics More Detail: What’s Included More Detail: What’s Required Line By Line Reporting Challenges VSE Publication and Data Miner
“Very helpful program, with insights that will allow my institution to establish a strong and thorough policy.†– Nikolas Kozel, Executive Director of Constituent Relations & Operations, La Salle University View this pre-webcast recording: It is a 30-minute webcast recording and whitepaper that outline the basics of developing naming policies, including policy creation timeline, philanthropic naming, honorific naming, and academic naming. If you are new to advancement or are in the foundational stages of developing a naming policy, you are strongly encouraged to read the whitepaper and watch this recording prior to the webcast. Agenda Review: Basics of Developing Naming Policies Implementing Naming Policies Calculating space values Determining the baseline and final values of physical space Determining the value of programs, endowed chairs and professorships, and centers Procuring board approval Marketing available opportunities Additional Naming Considerations Duration De-Naming Demolishment/Renovation Getting Started in Developing a Naming Policy Working with academic and advancement leadership Action steps for the next month Resources Download the presentation slides (PDF) Download the additional resources (PDF) Download the leftover questions (PDF)
