Using Virtual Events in Recruitment and Yield

The impact of COVID-19 has forced admissions and enrollment professionals to rethink what a typical yield season looks like. Open houses, admitted student days, and other in-person events are not possible this year in their traditional forms. So many institutions have been hard at work transitioning these types of events into online formats. Join us for this webcast to learn from Penn State World Campus, who has been leading the way in online and virtual recruitment since 2012. You’ll get easy-to-implement tips for how to make effective use of webinars, virtual open houses, and other online platforms in your recruitment and yield plans moving forward.

Leading Through Bias Incidents on Campus

Instructor Mary OntiverosVice President for Diversity | Colorado State University Course Highlights 60 m of video instruction Downloadable resources Suggested Activity for Team Training  Course Details Released 01/23/2019 With bias-fueled incidents becoming increasingly widespread, it’s more important than ever to ensure your staff is prepared to respond to and manage bias incidents appropriately. In this 60-minute webcast recording, our instructor will share strategies your institution can use to prepare for competently handling such experiences while preserving the campus community and reputation. She will cover topics like: Recognizing a bias incident Identifying key stakeholders on your campus and discussing specific roles/responsibilities Leadership vs. Management and how to develop a plan for follow through Key considerations when developing an internal and external response to incidents Restorative practices to repair harm inflicted on the campus community Who Should Watch This training is well suited for institutional leaders who wish to learn critical lessons on how to respond to bias incidents and for staff responsible for recognizing, investigating, or resolving bias incidents. Teams from the following areas of campus will also benefit: Presidents and Executive Staff Marketing and Communications External/Public Relations Student Affairs Diversity and Inclusion Professionals Public Safety and Operations Suggested Activity for […]

Career Services: Career Planning and Professional Networking in a World of Social Distancing

Graduating seniors and students alike must navigate the workforce in new ways because of COVID-19. They are losing internships and job offers and may have to retrain or retool to stay competitive in changing labor markets. Networking looks different because of social distancing. How are you supporting your students and recent graduates in pivoting their career plans and finding the right employment opportunities? Join us online and learn how you can advise your students – including recent graduates – when their career plans are negatively impacted by COVID-19. You’ll hear tips for how your students and recent graduates can network virtually. If a pivot is needed, learn how you can educate yourself and your students on how to match their skills to the changing labor markets to identify new career opportunities. You’ll also walk away with strategies for how students can quickly retool and retrain when career pivots are on the horizon.

Title IX Final Rule Review & Expert Panel Discussion

This training is based on 2020 Title IX regulations and has been retired. Please visit our Title IX Trainings Page to view all current Title IX trainings. Title IX Final Rule Review and Expert Panel Discussion Familiarize yourself with the brand-new Title IX regulations and understand how they will affect your work going forward. Agenda Notable Changes of the Final Rule Coordinator’s Role Investigator’s Role Hearing Panel’s Role Question & Answer with Panel Attendees will have the opportunity to ask their most pressing questions for the panel Next Steps and Closing Remarks Our panel will share their advice and tips on what coordinators can do now as they prepare their immediate next steps, including advice on what kinds of messages should be shared with your campus community Closing remarks and details about the Title IX Final Rule Training & Development Summer Series to prepare you to implement the Final Rule by August 14, 2020 Resources Presentation Materials Chat Transcript

Fail Fast and Fail Forward: How Agile Planning Can Move You Forward During Chaos

In today’s world of uncertainty and chaos, detailed and structured up-front planning is not realistic and may cause you to miss out on unexpected opportunities. But rushing into action, without any planning, will likely result in failed outcomes. Failure doesn’t seem like an option when your students, faculty and staff depend on you to make the right decisions. How do you balance the need to move forward with the risks of doing so? Join us online and learn how to be more agile in your planning, so that you can “fail fast and fail forward.” This approach allows you to thrive during times of chaos because planning and execution are no longer separate actions you take – instead they become integrated, well-coordinated and responsive to each other. In this webcast, you will learn and practice a four-step “wayfinding” process that will help you approach your projects and initiatives in an agile way, inevitably allowing you to make mistakes, because you’ll be able to pivot and recover quickly.

5 Steps to Mitigate Risk in Your Alumni Volunteer Programs

When managing your alumni volunteer programs, you will encounter a variety of unplanned situations that will require you to pivot and adapt in the moment – whether it be speakers experiencing travel delays or shifting your program online because of COVID-19. When these risks occur, you don’t always have the time or resources to solve the problem quickly and effectively and it’s all-too-easy to feel overwhelmed in thinking it’s impossible to manage it all. Join us online and learn how preparing for risk mitigation can protect your programming against the unexpected. You will practice a five-step process that will help you identify, prioritize, respond to, monitor, and communicate the four types of risks that may arise in your program. Since each risk type has its own unique solution, you will be presented with a rubric that will help guide you through risk mitigation in a simple and systematic way that will increase your efficiency and comfort in your approach to alumni volunteer programming.

Ensuring Quality in Online Instruction

Many institutions have made the decision to continue with online instruction for summer term and in some cases into the fall. On the horizon for many are more fully online or hybrid courses, which will necessitate a focus on quality in online learning that was not previously possible with the rapid transition to remote learning. In this training our expert will share a Quality Matters-inspired checklist that her institution developed to outline quality metrics in three key aspects of online instruction: assignments, testing, and accessibility considerations. As we walk through the checklist, she will offer practical strategies to help you improve quality in each of these specific areas.

Making Your Online Courses More Experiential

It can be difficult for anyone teaching online—both veterans and newcomers—to design courses that are truly experiential. Ideas for hands-on projects and assignments that work well in an in-person setting don’t always translate neatly online, but with some creativity and the right collection of tools, it’s possible to create dynamic and engaging online courses for students that have learning by doing at their center. Whether you’re an experienced online educator or are brand new to remote instruction, this training will equip you with practical, easy-to-implement strategies that you can use to make your online courses more experiential. We’ll discuss how instructors can bring project- and scenario-based learning into the online space by: Matching course content and objectives to the right experiential activities Employing pedagogical strategies that are conducive to real-world learning Making use of a wider array of tools and technologies

Collecting Data to Inform Decision-Making Around Remote Learning

The transition to remote instruction has presented its fair share of challenges, but also represents an opportunity for data collection that many universities have yet to take advantage of. As you transition into summer and fall terms, collecting data related to the experience and needs of both faculty and students can equip you with important information like: Which technological and pedagogical aspects of remote learning have proven most difficult How remote learning is affecting student motivation Which support services are working well for students and which are lacking Which instructor(s) could help champion online education and further institutional goals around online growth strategy moving forward Join us to learn how you can collect and use this type of data to inform decision-making and improve the quality of remote instruction at your institution. Our expert instructor–who has 14 years of experience in online education across institutional sizes and types—will teach you what questions to ask, how and when to ask them, and how to translate your results into action.

Find the Right Solution for Employee Performance Gaps

When an employee is not performing as expected, you may spend a lot of time and effort trying to help your employee improve – especially in a virtual world – only to be left with continued performance problems. That’s because there can be many reasons for the lack of performance, and it is not always easy to spot the true cause. You may try one solution only to discover it’s not the right one. Join us online and practice Binder’s Six Boxes® technique, which will help you diagnose the “most likely” causes for performance issues more reliably. You’ll learn how to systematically question and evaluate six factors of organizational effectiveness that, when lacking or misaligned, can cause poor performance. You’ll also walk away knowing how to select and prioritize remedies that best match the “most likely” causes so that you can provide the most targeted and practical interventions, no matter whether you’re working face-to-face or virtually.

How Will Colleges Operate in the Fall and What Will Students Pay? A Panel Discussion

How Will Colleges Operate in the Fall and What Will Students Pay? A Panel Discussion Discuss possible fall scenarios and implications for revenue, expenditures, and tuition pricing with our panelists and your peers. Agenda The discussion will be divided into the following three buckets: 1.Revenue and expenditures How many different cases should you model in terms of revenues? How do expenditures differ across scenarios? 2.Enrollment and yield What assumptions should you consider when doing your enrollment estimates? How do enrollment estimates differ based on the scenario? What data should you use to model yield in tandem with each scenario? 3.Tuition pricing and aid strategy Should you consider pricing differently for the fall if you decide not to reopen fully in-person? How should you take into consideration the changed financial needs of your students? How should you be thinking about the multitude of variables at play (operating costs, perceived value, student demand) with respect to tuition and net tuition?

Creating a High-Touch Online Summer Bridge Program

Many institutions are currently in the process of transitioning their summer bridge programs online in light of COVID-19. This is not an intuitive process for those used to designing and running programs face-to-face, bringing with it a host of additional considerations that are best learned from those with prior experience. In this training, our expert instructor–who has run her institution’s summer bridge program online since its inception–will teach you how to create a truly engaging, high-touch experience as you move your own bridge program online. You will learn strategies and pitfalls to avoid around program elements such as: Course structure Technology and software Team assignments and informal activities Student coaches

Reimagining Giving and Recognition Societies

Giving societies can be a good way to engage donors and encourage future giving, but they can be time intensive and require intentionality around reinforcing positive donor habits. In this two-part online program, our expert facilitator will provide practical tips for examining what is working well and what elements of your giving societies need to be re-evaluated, enhanced, or reimagined. Session One – How is your current giving society serving you and your donors? Session Two – How can you build upon your current successes and move forward with your giving society most effectively?

Creating a Virtual Orientation Experience that Preserves On-Campus Benefits

For many, COVID-19 has sped up the timeline for transitioning orientations to a virtual format. This webcast will help student affairs professionals who are accustomed to face-to-face orientation programs create engaging virtual orientation experiences. Touching on common challenges of planning and execution, our instructor will share a three-phased approach to help you: Streamline communication and establish institution-wide understanding of new terminology and practices Use technology efficiently to model the virtual experience after the on-campus experience Engage student orientation leaders in new ways to preserve peer-to-peer connections Communicate appropriate remote conduct to incoming students, their families, and institutional partners

Frontline Fundraising in a Virtual Environment

Instructor Jessica Cloud, CFREVice President of Advancement, Starr King School for the Ministry Course Highlights 60 min of video instruction  Downloadable resources Course Details Released 05/28/2020 The transition to an all-online working environment has presented challenges for major gift officers accustomed to building donor relationships face-to-face. Things that usually feel intuitive, like structuring communication touchpoints and knowing what to say and what tone to strike, are now much more difficult. But there are ways to continue to be proactive and build relationships in ways that feel authentic and further fundraising goals. This training has been designed to help you address both mindset and action around frontline fundraising in today’s context. From discovery calls to solicitations to donor stewardship, our expert instructor will help you understand how you need to be thinking about these critical touchpoints during COVID and offer creative ideas to translate them into action.   Who Should Attend Major and planned gift officers, those in leadership annual giving, and anyone managing frontline fundraisers will benefit from this webcast.   Agenda This recording will cover how you can adjust both your mindset and approach to the following daily fundraising tasks: Restructuring communication touchpoints Making discovery calls Continuing solicitations in […]

Creating Consistency in Decentralized Advising Models (Virtual Conference)

Creating Consistency in Decentralized Advising Models After participating in this conference, you will be able to take steps to create consistency across your decentralized advising model. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! Day 1 Day 2 Troubleshooting Tips & FAQs Downloading and Testing Adobe Connect Expand   Downloading and Testing Adobe Connect Test your setup in advance: https://ai.adobeconnect.com/common/help/en/support/meeting_test.htm Please click the Run Diagnostic Test option on this website to see if you need to update or download anything like Flash or the Adobe Connect app. If you have any issues, another option is to switch the internet browser you are using. Once you have completed necessary steps, you can test again. You’ll know it is working if the Adobe window in your browser launches the Adobe Connect app to log you in.   Accessing the Meeting Room The meeting link for each day of the conference can be found on the course page above. Follow the meeting link, and then: Click the radio button that reads, “Enter as […]

Finding Success with Remote Academic Advising: A Training for Frontline Advisors

This webcast will help academic advisors accustomed to face-to-face settings improve their online advising practice and acclimate to their new virtual roles due to COVID-19. Touching on common challenges related to both self and students, our expert instructor will discuss strategies for the following while working remotely: What strategies can I employ to maintain boundaries and practice better self-care? What do I need to consider about student privacy and confidentiality? How can I structure my touchpoints and communications online to build effective and trust-based relationships with my advisees?

Create the Conditions for Sustained Philanthropic Support

Course Highlights 3h 30 m of video instruction (15 short videos) Downloadable resources Course Details Engage more alumni and donors and raise more money by assessing the overall health of your advancement shop.  In this master class, you will learn about the 4 philanthropic vital signs and what they say about the health of your overall operation: Appreciation: Have you ever REALLY LISTENED to your alumni and donors?  Knowing what your donors and prospects care about is key to engaging them. Affiliation: Have you brought back your most accomplished alumni?  Help people lend their talent back to your institution to create an uptick in giving. Agency: Do your proposals depict in a compelling way what will happen as a result of a gift?  Fewer people today want to give to an institution for the good it has already achieved.  Rather, they’re inclined to give THROUGH an institution for the good it might achieve in the future. Accountability: Are you demonstrating financial health and using your resources appropriately?  Show donors how you’re stewarding your resources to make them gravitate towards your institution again and again. You will then get suggestions for how to make incremental improvements to attract more donors with […]

Developing Rigor in Your Fundraising Team

Most advancement leaders rise into their positions from successful fundraising careers with little or no experience managing teams. You’re a leader because you were a great fundraiser. And you were a great fundraiser because you applied rigor and discipline in your schedule and intuited the information and practices needed for success. But how much have you worked to coach others on the rigor and intuition you developed within yourself? Join us online to learn how to start building in your team the skills that made you such a successful individual contributor: Choosing effectiveness over efficiency Managing your time and calendar Gathering and disseminating crucial information Shadowing and roleplaying

Campaigns: Staffing, Training, and Supporting Frontline Fundraisers

In order to meet your campaign goals, it is essential to ensure you have the proper staffing levels, particularly for frontline fundraisers. In this program, our expert facilitator will provide practical tips for staffing, training, and supporting your frontline fundraisers as you ramp up for a comprehensive campaign. Throughout this webcast, you will learn to: Strategically align your team’s talent with the vision of your campaign Use benchmarking with peer and aspirant institutions to provide insights for staffing needs and patterns Gain insights around the tactics and strategies necessary to hire and on-board new fundraising staff to ensure campaign success.