Checking for Policies and Procedures that Impede Student Success

Last July, we interviewed a past college president, a current college president, and a vice president of student affairs, about the need to review and audit institutional policies and procedures that delay students in progressing toward their degree — and they had specific tips on where to start looking for “bottlenecks.” This week, we decided […]

Creating a Crisis-Ready Emergency Notification Policy

Virginia Tech had two contradictory emergency notification policies, which stalled efforts the day of the massacre. What does your emergency notification policy need to include? When the state of Virginia provided its update on the official report on the Virginia Tech massacre, correcting factual errors and revealing details about breakdowns in emergency communications on the […]

Optimizing Your Use of Student Information Systems

READ THE WHOLE SERIES:Developing a High-Performing and Productive Advising Department In the first two installments in the series, “Developing a High-Performing and Productive Advising Department,” I’ve discussed strategies for identifying, assessing, and meeting student, staff, and advisors’ needs. In this installment, I will discuss best practices to successfully implement some of the key strategies identified […]

What Becoming a Parent Taught Me About Assuming Leadership in a Time of Crisis

By Kayleigh MacPhersonExecutive Director, Scholarships and Student SupportUCLA Development Assuming leadership in a time of transition and tumult – parenting lessons that helped our team thrive during the pandemic. Returning to work from one’s first multi-month parental leave is challenging no matter the specific circumstances. Whether it is a crisis of identity, scheduling, responsibilities, time, […]

Stephanie Rockwell

Stephanie Rockwell has many years of fundraising experience with an emphasis in annual fund solicitation and development marketing. In 2008, she joined Gonzaga University’s annual campaign team, managing the student phone program. She progressively assumed greater responsibility of the solicitations and marketing efforts for the annual campaign and development office. During her tenure at Gonzaga […]

How State Funding for Higher Ed is Changing: A Close Look

How are states responding to a leveling off of demand for higher education from high school graduates? Here is a data dashboard to help you take a close look. When Americans talk about our higher education systems, we point with pride to the wide diversity of offerings in the US. There are 7,000 post-secondary options […]

Communicating Conflicts of Interest to the Public

According to the Chronicle, one-fourth of private institutions do business with their trustees’ companies. Potential conflicts of interest involving board members or high-ranking officials certainly are not limited to private colleges, however; North Carolina State University’s termination of Mary Easley and the uncovering of the University of Illinois’ previous board’s interference in the admissions process […]

Prioritizing Team Chemistry Over Individual Performance: What Higher Ed Can Learn from Athletics

In higher education, as in other sectors, managers tend to prioritize individual talent over team chemistry. This is a mistake. Consider a sports team. The individual talent of the star players isn’t enough to ensure victories for the team. The best players have to do more than just score points, block shots, or play great […]

How Activity Based Costing Analysis Can Be Used To Test-Drive Future Scenarios

ARTICLES ON ACTIVITY-BASED COSTING This is a companion piece to our earlier article Activity Based Costing: What’s the Return On It? You can also hear more from William Massy at the upcoming conference “Academic Resourcing Models for Evidence-Based Decision-Making.” by William F. Massy, Professor Emeritus and former Vice President for Business and Finance, Stanford University […]

Detailed Checklist: One Scenario in Planning for Advancement Efforts Overseas

Happy New Year! As we saw in the first installment in my series on international advancement efforts, it is critical to know key international holidays to best inform staff or a delegation about when (and when not to travel). Once you understand those parameters, the planning must begin and adequate time is necessary to create […]