MEMBER EXCLUSIVE Supervision Certificate Program Learn effective strategies for supervision and gain practical tools to support your team in just 4 weeks. Choose from 2 cohorts: Starting June 3, 2024 REGISTER NOW Starting July 8, 2024 REGISTER NOW Overview All too often in higher education, individuals move into a supervisory role without the necessary tools […]
As a Senior Learning and Development Manager at Academic Impressions, Jess leads AI’s strategy and content development for our inclusive leadership and women’s leadership programs, creating engaging learning experiences for faculty and staff to expand their self-awareness, work effectively and mindfully with others, build high-performing teams, and collaboratively lead strategic initiatives. Prior to joining Academic […]
Over the years, I have had the opportunity to work with over 100 senior teams and cabinets in higher education. Overall, the experience has been quite positive due to the intelligence, dedication, aspirations, and integrity of those veteran leaders. Unfortunately, about 10% of teams I have worked with just never performed well, despite great effort and […]
In a survey of professionals of higher education a few months ago, Academic Impressions found that: If asked to give their institution a letter grade for customer service, most professionals would assign a “C” or lower. There is a growing awareness among managers in higher education that customer service entails more than presenting students or […]
Inclusive leadership requires that today’s leaders think about and understand change differently. Change is no longer a once-in-a-while ‘initiative’ that needs managing but is instead a constantly occurring process. And not everyone sits on a level playing field along the way: inclusive leaders must develop a greater awareness of their own blind spots and attend […]
Your team is growing more diverse every day; this includes across different generations from across generations. Each generation has its own preferences and values that motivate them, and it’s important to understand those differences in order to build a cohesive and resilient workplace culture that maximizes individual and team performance and minimizes conflict. With almost a quarter of the labor force set to […]
As Chief of Staff, you are often faced with implementing changes and initiatives set by the President, Board, and Executive Cabinet. Your role can be challenging especially when it comes to conflicting or disconnected initiatives. As those around you express concerns and ask questions regarding changes, it is your job to address them while also […]
Greg Giesen provides both professional development and OD consulting services for faculty and staff. With a Master’s degree in Personnel Services and Counseling from Miami University, Greg brings over twenty-five years of experience in corporate consulting, training, facilitation, and conflict mediation. In addition, Greg is an adjunct graduate professor at DU’s University College, The Center […]
In higher education, as in other sectors, managers tend to prioritize individual talent over team chemistry. This is a mistake. Consider a sports team. The individual talent of the star players isn’t enough to ensure victories for the team. The best players have to do more than just score points, block shots, or play great […]
Most recently, Dr. Souza was the Faculty Associate for Inclusive Excellence for Humboldt State University and a Fulbright scholar at the University of the West Indies in Barbados. She is a consultant on communication and pedagogy, and she has published in such areas as difficult dialogues in the classroom, addressing microaggressions with micro-resistance, communication climate, […]
